Product Talk

MAY 14, 2025

Depending on the country where the consumer is located, Chis company may need to request different documents from them in order to fulfill know your customer/know your business (KYC/KYB) requirements, an identity verification process thats used to prevent financial crime. This meant that not all orders were affected by this complexity.

Product Research 131

Product Research User Testing Technical Review Systems Review 131

UX Planet

SEPTEMBER 22, 2024

An ultimate approach to Design Documentation Managing projects efficiently is crucial to keep your work process moving smoothly. This is where a Design Documentation Notion Template comes into play. Why Use a Design Documentation Template? Project Overview Start by filling out the Project Overview section.

Document 105

Document Product Research User Testing Research Software 105

Product Talk

APRIL 9, 2025

Inaccurate, Incomplete, or Insufficient Documentation By far the most common challenge engineers face when working with a new API is inaccurate, incomplete, or insufficient documentation. If that language is not well documented, then engineers wont know how to construct requests or interpret responses. Why does this happen?

Product Research 133

Product Research Software Review User Testing Technical Review 133

Productside

APRIL 2, 2025

Yet most product managers still rely on long documents, jargon-filled briefs, and clunky slide decks that dont land with the people who matter. Test if the story makes sense. 90% of executives say they prefer visual storytelling over dense reports. As Tom put it: Clarity beats polish every time. Show it to your team.

Data Visualization 177

Data Visualization User Testing Product Research Reporting Tools 177

UX Planet

MARCH 9, 2025

When proposing redesign to stakeholders, you should prepare a document that will create a proper context for them and provide answers to the most common questions they likelyhave. Note that you dont have to provide an in-depth explanation of the reasoning right in the introduction; you will do it later in the document.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

The Product Guy

JUNE 13, 2019

Document your Key Assumptions. The information you gather doesn’t just have to be A/B tests. It can include many sources of information, user testing, anecdotal data from other teams, like sales or support, what your competitors are doing, and the instincts of your executives. Add new assumptions as you gather them.

Product Management 385

Product Management Product Manager Product Research Management 385

The Product Guy

OCTOBER 1, 2018

At Proscai, I had the task to build a new Point of Sale (POS) solution for our clients and these three phases along with its corresponding documents helped me plan the development process and make sure all the team and stakeholders understood why, how and what we were building. Define Product Vision and Strategy.

Roadmap 334

Roadmap Customer Experience Workshop Document 334

UX Planet

OCTOBER 28, 2024

Product design process cheatsheet by Prophecy Product Design Cheatsheet is a helpful document created by Prophecy that provides a step-by-step workflow for product development, focusing on 6 key stages of the design process. Prototyping Prototyping involves creating representations of your ideas to test with real users.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

Product Talk

JANUARY 8, 2025

Each solution has a status attached to it as well, so its easy for the team to track whether theyve done any assumption testing or taken any other action related to any given solution. Potential solutions Below the opportunity layer, Vistaly allows them to create potential solutions that are linked to specific opportunities.

Feedback Software 263

Feedback Software Product Research Customer Feedback Customer Experience 263

UX Planet

MAY 1, 2025

Test with diverse participants: Pilot your survey with users from various cultural backgrounds to identify and address cultural blindspots. How to avoidit: Document assumptions: Clearly outline your assumptions and hypotheses in your researchbrief. Have you done a pilot test of your questions?

Product Research 102

Product Research UX User Testing Data Visualization 102

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The idea is to treat the strategy as a prototype that will undergo many iterations and testing. Testing the Proto-Strategy.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Intercom, Inc.

AUGUST 11, 2021

We believe there’s only so much you can do with automated tests and pre-production environments. We encourage engineers to observe and test the changes they ship in production using little tricks like Slack notifications upon deployment completion. Document and share your plan and actions. Why do we ship fast?

Data Visualization 282

Data Visualization Reporting Tools Software Review User Testing 282

Lenny Rachitsky

FEBRUARY 25, 2025

With her help, I wrote the first strategy document for Headspace, which eventually led to the complete reimagination of Headspace , maximizing growth for our guided mindfulness product and adjacent spaces. Instead, they’re meant to help the reader understand the strategy document better. Here is a template for that document.

Strategy 123

Strategy Technical Review Product Strategy Product Research 123

The Product Guy

JUNE 18, 2020

Plugging in: how to generate insights Analysis: how to prioritize and understand feedback Communication: how to synthesize information Test/Build/etc & then repeat. I haven’t had much luck in showing my raw documents and notes to stakeholders–they can’t consume this. The feedback loop process is. It’s cyclical. Get Insights.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Product Talk

JUNE 5, 2024

In a waterfall process, the product manager gathers requirements (typically from internal stakeholders ), writes up a requirements document, and hands it off to the designer. The designer then attempts to do the design work required in the requirements document. The designer gets a new requirements document.

Product Research 296

Product Research User Testing Research Software Customer Experience 296

Product Innovation Educators

OCTOBER 14, 2024

AI can help in many parts of making a product, from research to writing product plans and documents. The future of product management will involve using more AI tools, like advanced language models and creating fake data for testing. AI can help in many parts of making a product, from research to writing product plans and documents. *

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

Userpilot

OCTOBER 19, 2024

Release notes are documents that accompany a new product or update release. Here are the most common types of release notes: Software release notes : These documents summarize changes made in a new software release. Product release notes : These documents provide an overview of changes made to the broader product.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Productside

MARCH 3, 2025

Document issues or friction points. Use contractors for short, specialized taskslike user testing or a big platform migrationbut keep strategic continuity in-house. The biggest trap is to fix everything before you even know whats broken or whos on your side. Meet Each PM individually to see where theyre swamped or excelling.

Product Research 177

Product Research Feedback Software Product Management Product Manager 177

Userpilot

APRIL 16, 2025

Lets say youre testing a longer onboarding flow after a feature release and tracking results through your analytics platform. This proves that even if the test results look promising, your data is skewed, and the rollout hurts your key segment. Build internal documentation hubs. Create shared definitions and stick to them.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Talk

JUNE 19, 2024

My advice in this article may not stand the test of time. I recommend teams conduct story-based customer interviews to discover opportunities and run assumption testing to discover the right solutions. We test desirability, usability, feasibility, usability, and ethical assumptions. But this is where I stand today.

Generative AI 321

Generative AI Product Research Feedback Software Analytic Tools 321

Userpilot

JUNE 18, 2024

A/B testing is a powerful tool that can help you uncover hidden opportunities and optimize your marketing efforts. Whether you’re looking to attract new leads or improve engagement with existing customers, this article will guide you through the A/B testing process from start to finish. We’ll cover: What A/B testing means.

User Testing 105

User Testing Data Visualization Product Research Testing 105

Product Talk

OCTOBER 5, 2022

Opportunity solution trees , experience maps, interview snapshots, interview notes and recordings, story maps , assumption maps, assumption test plans , and results. Share the highlights of what you are learning from your assumption tests and give them a clear picture of how and when you might make a decision.

Product Research 267

Product Research User Testing Reference Customer Experience 267

Intercom, Inc.

NOVEMBER 6, 2019

Figma, on the other hand, gives you a transparent and almost flat document system. Document organization. Unless it’s your team’s master document, it will hardly ever be opened by someone else. But Figma documents are specifically built to be shared, which demands more careful organization. No more “final-final-ver.99…”

Feedback Software 43

Feedback Software User Testing Product Research Systems Review 43

Roman Pichler

MAY 4, 2022

Forming such a team connects the person in charge of the product—the product owner—with the people who design, architect, program, test, and document the solution—the developers. This team consists of a product owner , a Scrum Master , and several developers, which are also known as development team.

Product Research 349

Product Research Agile User Testing Framework 349

Mind the Product

APRIL 28, 2020

There are standard procedures which require users to sign acceptance documents. Delivery drivers have standard procedures which require users to sign acceptance documents (Image: Shutterstock). We tested the code very, very quickly – and if I’m honest I would have liked to have spent longer on testing.

Agile 197

Agile Transportation User Testing Document 197

Intercom, Inc.

FEBRUARY 4, 2020

One of the most valuable skills in any customer support or product engineering team is navigating internal codebases and documentation – this is how you learn that, more often than not, the answer is there if you take the time to look for it. Taking 15 minutes teaches you the skill of not only knowing what to look for, but how to look for it.

User Testing 261

User Testing Engineering Feedback Software Document 261

The Product Guy

JULY 2, 2020

Many product managers, including myself, often reflect and think hard around the areas which they need to invest in to progress in their career; is it A/B testing, data analysis, go to market skills? Guest Post by: Alexander Berry (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Brad Popiolek].

User Testing 451

User Testing Product Research Customer Experience Data Visualization 451

Roman Pichler

DECEMBER 4, 2018

Additionally, consider asking the team to collect data that shows how much technical debt there is, where it is located, and how bad it is, for example, by using code complexity, dependencies, duplication, and test coverage as indicators. But these practices do not only help create an adaptable architecture and clean code base.

Feedback Software 276

Feedback Software User Testing Customer Experience Weak Development Team 276

The Product Guy

MARCH 14, 2017

You can ask me to change the color somewhere or put a button on a screen, and I will probably do that, but I really like to get challenging problems where I can do my research build prototypes, do user tests, and come up with a solution that will raise our product to the next level. Designers has to work well with developers.

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

The Product Coalition

JANUARY 17, 2022

API Growth to 2109 | Wendell Santos Michael Endler outlines the core pillars of an API product offering in his article, How APIs Become API Products , and one of the paramount compliments to a stellar, well-documented, API is the API Developer Portal. So, what UX elements make a great API Developer Portal? www.Astral.sh ). from Routable.

UX 166

UX Data Visualization Development Product Management 166

Product Talk

OCTOBER 25, 2023

He asked the community how to determine when a trio should run through the entire pattern of identifying and testing assumptions vs. building something quickly to learn. Trevor turned to the CDH community to get their take on identifying and testing assumptions vs. building to learn.

Product Research 315

Product Research Leadership Reporting Tools Feedback Software 315

Product Talk

MARCH 17, 2020

They iteratively test their ideas with customers week over week. You can use digital whiteboards like Miro and Mural to collaborate on shared visual documents like the opportunity solution tree. If you’ve never used these tools, take advantage of the example documents these companies provide to help you get started.

Product Research 309

Product Research Document Customer Experience Reference 309

The Product Guy

OCTOBER 4, 2019

And software developers and testers want to know that their time spent writing and testing code is purposeful. Since we log many actions in our product’s database, I used my background in SQL and R to create a shared document with product KPI’s all in one spot. I now update this document weekly and share it with team leads.

Reporting Tools 239

Reporting Tools Research Software Feedback Software Analytic Tools 239

Intercom, Inc.

FEBRUARY 2, 2022

Here, we’ll dive into the ways we can apply the film industry’s tried and tested model to future projects. Document this step with in-depth notes, seeking feedback from contributors. Link all relevant documents and resources to provide a holistic overview of the topic. Translating film industry phases to tech.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Mind the Product

FEBRUARY 14, 2020

Janna recommends usability tests to cull your design debt. By testing, you can identify areas of issue, and you can track your improvements by having users retake the test over time. By testing, you can identify areas of issue, and you can track your improvements by having users retake the test over time.

Weak Development Team 238

Weak Development Team Customer Experience User Testing Product Research 238

The Product Coalition

AUGUST 28, 2023

These are planning, analysis, design, development, testing, implementation, and maintenance. you’ll identify both functional and non-functional requirements to create a comprehensive Product Requirement Document. Documentation Document all gathered requirements use case scenarios, and any decisions made during the analysis process.

Feedback Software 148

Feedback Software Reporting Tools Software Development Software Developers 148

Intercom, Inc.

APRIL 13, 2021

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249