Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. How chain letters were invented and rethinking its effectiveness in the framework of viral growth. Technology changes, but people stay the same. Download the deck.

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User Testing Startups Technical Review Customer Experience 100

eG Innovations

DECEMBER 16, 2021

Platform-as-a-Service (PaaS) provides a framework for application creation and deployment. The technical stack (e.g., AWS Beanstalk, Google App Engine) required for application development is available on the cloud, which requires no download or local installation. What is PaaS? PaaS Use Cases. reliability and performance?.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Lenny Rachitsky

MARCH 12, 2024

I’m approaching two years of podcasting (and just crossed 10M downloads!), Two years in, I’ve learned a ton , and the podcast is consistently a top 10 technology podcast globally , with a 5.0 average star rating across nearly 4,000 reviews. Even better, the messages I get daily from listeners melt my heart.

Technical Review 137

Technical Review Analytic Tools Research Software Feedback Software 137

Intercom, Inc.

JANUARY 12, 2022

That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco. That was my first job in tech. A lot of growth is just finding the right people and giving them the right message at the right time, at least from the top of the marketing funnel side. Data can be really important in that.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. How chain letters were invented and rethinking its effectiveness in the framework of viral growth. Technology changes, but people stay the same. Download the deck.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Alty

FEBRUARY 10, 2017

Be specific here and list exact points such as “generate 1.000 app downloads in a week”; “create a new marketing channel by summer” etc. Key product features and required technologies. Sure, there is some tech workarounds, yet the final product won’t be stable. Instant text and video messages. High costs.

Feedback Software 40

Feedback Software Research Software Technical Review User Testing 40

Gainsight

JULY 16, 2019

There’s a lot of content out there on the internet so take advantage of them and read the reviews , check out the case studies , and schedule the demos. With Gainsight PX, you don’t need to download, integrate, and learn a bunch of third-party solutions. Dialogs to display relevant messages when a user triggers a specific behavior.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. Five-star ratings?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Invest in the right tools and frameworks.

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Reporting Tools Technical Review Data Visualization Research Software 222

Revulytics

APRIL 30, 2019

Luckily Revulytics can make this easy for you with its ReachOut in-app messaging technology. What is In-App Messaging / In-App Marketing? In short, in-app messaging is a great way to interact with your users and share important information while they are engaged with your product. Using ReachOut for Drip-Campaigns.

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Analytic Tools Messaging Data Visualization Reporting Tools 59

The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. With the advancement of technology, we are beginning to realize the promise of augmented reality apps. At this moment, we can only imagine what this technology will look like once we’ve maximized its potential. Check it out.

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Technical Review Reporting Tools Vision Software Review 124

Product Innovation Educators

OCTOBER 3, 2022

6:11] What technical skills have you found helpful for your CPO role? You have to understand finance, technology, and customers. On the technical side, for me it’s been learning by hook or by crook. Put simple messages on repeat in order to make the organization successful. [24:10] Connect with Rick on Twitter.

Technical Review 93

Technical Review Research Software Finance User Testing 93

Usersnap

JUNE 30, 2022

In the world of modern technology, problems and their solutions are popping up faster than it takes you to do a Google search. Because when that same user needs another tool like ours in the future, they’ve probably already had a great experience with us (based on our CSAT, NPS, G2 reviews, etc.), Knowledge of Customer Needs.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Gainsight

MARCH 31, 2020

In an industry where communication is critical, how do you make sure the right message reaches the right patients, providers, and non-clinical staff? An in-app engagement strategy requires two things: structure and technology. This has affected everyone, especially healthcare workers and the technology they use every day.

Healthcare 52

Healthcare Information Customer Feedback Customer Experience 52

Gainsight

JULY 14, 2020

In EdTech, where communication is critical, how do you make sure the right message reaches the right students, teachers, administrators, and other educational players? An in-app engagement strategy requires two things: structure and technology. This has affected everyone, especially educators, and the technology they use every day.

Feedback Software 52

Feedback Software Strategy Customer Feedback Customer Experience 52

Modus Create

MARCH 31, 2022

A decade after the launch of OnDemand, bringing Atlassian’s flagship products to the cloud, Atlassian is once again revolutionizing how we use these ubiquitous technologies. . Bring Your Own UI Framework. And Forge UI components leverage Single-Page Application technologies. Let’s replace the default message.

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Development Data Visualization User Testing Software Review 98

The Product Coalition

FEBRUARY 8, 2020

the technical implementation –, and both the team and the PO collaborate on the ‘what’ question: what scope is necessary to achieve the desired purpose.) If this is the natural way of finishing your Sprint Planning, you probably have outlived the usefulness of Scrum as a product development framework. An alignment?—?did

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Weak Development Team User Testing Product Research Technical Review 78

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics. “Can

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics. “Can

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

The Product Coalition

MAY 25, 2018

The replay of the webinar is now on Youtube available: [link] Download the ’Scrum Anti-Patterns Guide’ for Free The ’ Scrum Anti-Patterns Guide ’ is another free ebook from the Hands-On Agile series of practical guides from the trenches. to deal with bugs and technical debt. Of course, it’s not a sharp distinction between those both.

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Webinar Agile Product Research Customer Experience 60

Andrew Chen

NOVEMBER 1, 2018

While there were people thinking about user acquisition and ad tech, and some early consumer teams (like Eric Ries’s IMVU) thinking about cohort curves to mention retention, it hadn’t been centralized into a team that could execute against it. The problem is that the Growth Accounting Framework provides for lagging metrics.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics. “Can

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

eG Innovations

AUGUST 3, 2021

are used to monitor the different Citrix technologies. This can highlight why launching your virtual application is slow: is it due to slow StoreFront access, AD authentication, GPOs, etc.? The issue could be due to the network in the user’s home, or their connectivity to the Internet. Since then, the situation has improved.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

The Product Coalition

SEPTEMBER 20, 2020

Download the ’Scrum Anti-Patterns Guide’ for Free Proven Stakeholder Communication Tactics Judging by my experience, the following stakeholder communication tactics have proven useful, if actively pursued from the beginning. A too frequent Sprint Review, for example, every week, tends to wear off quickly, as not much novelty can be provided.

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Data Visualization Technical Review Reporting Tools Software Review 111

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. and the client then accesses this feed, checks for updates, and downloads any new files.

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Analytic Tools Research Software Feedback Software User Testing 93