Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

DECEMBER 21, 2020

Download the Design Validation Checklist: Download the Ultimate Design Validation Checklist Idea validation can help you let go of the ideas that aren’t worthy of your time, money, and effort and move on to bigger and better things. We’ll explore how you can test and research ideas for your product, service, or business model.

User Testing 159

User Testing Product Research Research Software Feedback Software 159

Alchemer Mobile

SEPTEMBER 3, 2020

This summer, our team looked at how COVID-19 has impacted mobile app usage patterns by industry. Key findings from our research include: Looking at DAU over time is the best way to understand drastic changes in app usage. For apps in the hardest-hit industries, DAU is down 60-75%. Higher frequency of app usage.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. The sooner you adopt these steps, the faster you’ll see growth.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Onboarding KPIs 97

Intercom, Inc.

JUNE 1, 2021

According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Download your copy of the thought leadership paper now. The solution: Optimize your resources with the Conversational Support Funnel. Challenge #2: Agents are wasting time jumping between tools. Sound familiar?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Product Innovation Educators

MARCH 11, 2024

The Discover, Analyze, Create, Develop Design Thinking Framework for product managers You’ve heard about Design Thinking or even tried it. It is a simple-to-understand tool for solving problems, developing strategy, and most commonly for us product professionals, for developing a new product or service. Research: Build empathy.

User Testing 106

User Testing Research Software Customer Feedback Feedback Software 106

Userpilot

JUNE 1, 2022

When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. Google’s HEART framework is a method that focuses on improving the UX of your product. What is the Google HEART framework? Signals Example.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Department of Product

OCTOBER 12, 2023

Is freemium the most effective monetization model for SaaS businesses? Meanwhile, a new product we came across this week imagines a future where your desktop isn’t a cluttered mess full of screenshots, downloads, folders and other random, disorganised files. Rich Holmes here. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

User Testing 144

User Testing Feedback Software Product Research Research Software 144

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Roman Pichler

AUGUST 15, 2023

Take a productivity tools suite like Microsoft Office or Google Workspace. If I was in charge of such a portfolio, I would use an overall strategy for the entire suite and separate product strategies for the individual tools like Microsoft PowerPoint and Google Slides. Competition: Is your product still sufficiently differentiated ?

Product Strategy 226

Product Strategy Strategy Research Software Customer Experience 226

Product Innovation Educators

APRIL 24, 2023

The ABCD framework for dealing with tensions in product management and innovation As product innovators, we encounter many tensions. Research has found that such tensions reflect underlying paradoxes, and they might actually be something that can help us in the end. We think about is as a system of tools.

Research Software 98

Research Software User Testing Product Research Reporting Tools 98

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. I started in the policy world as an economics researcher at a think tank. Benn: I basically started my career in a totally different world.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

SEPTEMBER 21, 2021

The support landscape has changed, making traditional, disconnected support tools no longer good enough. But under the weight of outdated, disjointed tools, support teams have struggled to get off the repetitive query treadmill to provide the kind of personal, efficient support that modern customers crave. .

Research Software 118

Research Software Download User Testing Consulting 118

Product Innovation Educators

OCTOBER 18, 2021

He is Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD. His research centers on innovation and how organizations innovate. His recent book, Built to Innovate , shares a proven system for building innovation into an organization’s DNA. . Ben Bensaou.

Research Software 94

Research Software Feedback Software User Testing Construction 94

Product Innovation Educators

AUGUST 8, 2022

She is leading product and engineering teams to develop a platform for embedded integrations that quickly connect various software applications. I was always interested in people, how they use tools, and the problems being solved by businesses. I moved away from the classroom into product technology.

Research Software 99

Research Software Customer Experience Product Management Product Manager 99

Intercom, Inc.

MAY 25, 2021

We commissioned Forrester Consulting , an independent research firm, to dig deeper into these questions and explore how conversational experiences are fuelling customer retention and business growth for major companies. Download your copy of the thought leadership paper now. Now, it’s second.

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Mind the Product

NOVEMBER 11, 2019

This framework doesn’t include all biases, but it does give us a place to start when analyzing a system. With an understanding of these principles, you can create more effective solutions to improve the uptake of your key behavior. The third step is to design a solution that increases the key behavior you picked in Step 1.

User Testing 175

User Testing Research Software Customer Experience Product Research 175

Usersnap

NOVEMBER 6, 2020

Did you know that technical issues are the number one reason people delete apps off their phones? More than 90% of the downloaded apps are deleted after one use. Also, you need to make sure that you get the right hosting platform so that your website’s performance experience no lags. That’s right! This is why UX matters.

Feedback Software 111

Feedback Software Research Software Weak Development Team UX 111

Userzoom

APRIL 17, 2018

We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. How do we build an app for multiple use cases? In terms of visual design, we’ve already polished the popular apps to the moon and back!

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Modus Create

FEBRUARY 16, 2022

As a result, digital budgets are often confused with routine operational IT spendings such as servers or existing software development teams. In today’s world, every company is a technology company. 57% of large organizations have adopted an Agile framework for implementing digital initiatives.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. When it comes to managing complex systems, the famous economist F.A.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Userpilot

APRIL 10, 2021

The larger your SaaS empire becomes, the more likely this is to be the case. Why is Customer Segmentation important for SaaS? It’s an essential concept for SaaS businesses because you can customize primary, secondary, or tertiary onboarding to a segment’s unique needs. A good customer analytics tool helps a lot with this.

Analytic Tools 98

Analytic Tools Customer Experience Research Software User Testing 98

Userpilot

JUNE 28, 2022

In the busy, competitive world of SaaS products, there’s something that can give product managers a serious advantage: prototype testing. There are many types of prototypes, ranging from a very simple sketch or mockup to a fully interactive, high-fidelity tool. What is a prototype? What is prototype testing? Save money.

User Testing 52

User Testing Product Research Feedback Software Research Software 52

Product Innovation Educators

SEPTEMBER 13, 2021

Today we are talking about the journey from software developer to product manager and some key challenges encountered as a product manager. 1:41] Please tell us about your journey from software developer to product manager. I started as a software developer in an intelligence unit in the Israeli army. How do you approach that?

Research Software 89

Research Software Feedback Software Product Research User Testing 89

The Product Coalition

NOVEMBER 19, 2020

TL; DR: The Scrum Guide 2020 The Scrum Guide 2020 is available now: Change is coming to make Scrum more accessible and inclusive beyond software development. Learn more about the changes, download the brand new and free Scrum Guide 2020 Reordered to spot patterns quickly, and join the Scrum community discussion.

Software Review 93

Software Review Research Software Download User Testing 93

Usersnap

JUNE 18, 2020

This article is brought to you by Usersnap , a user testing tool that helps you to communicate visually. User Acceptance Testing is the process of verifying that a created solution/software works for ‘the user’ This might sound easy enough but, in practice, it isn’t. Technically the implemented solution works.

User Testing 105

User Testing Product Research Feedback Software Customer Experience 105

Product Innovation Educators

MAY 1, 2023

It’s looking at the friction of doing product management and standardizing it so we’re all using the same artifacts, methodologies, and research. Product ops should involve standardizing onboarding, access to data, and systems. It involves guiding and coordinating customer research.

Product Management 106

Product Management Product Manager Product Research Research Software 106

The Secret PM Handbook

AUGUST 11, 2017

Without doing some research, we have no idea whether this is an aspirin problem, or an operating room problem. Then I’d go do some research on onboarding. I might update the landing page, from where they download my product, to ask about the use case they want to address. The Same Tools As Growth Hacking.

User Testing 170

User Testing Research Software Product Research Download 170

ProductPlan

MARCH 1, 2023

Product Planning is researching, making decisions, and taking action to develop a successful product. Product management teams will have their cadence and frameworks for planning, but typically it consists of some version of annual combined with quarterly planning. Summarize research with key takeaways – no data dumping.

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

Intercom, Inc.

MAY 6, 2019

But these metrics taken in isolation don’t reflect whether users are successfully incorporating your product into their daily routine, adding it to their lineup of business tools or embracing it as something they can’t do without. 4 forces that influence product adoption. Increase your product magnetism.

Onboarding KPIs 196

Onboarding KPIs Customer Experience User Testing Research Software 196

The Secret PM Handbook

AUGUST 11, 2017

Without doing some research, we have no idea whether this is an aspirin problem, or an operating room problem. Then I’d go do some research on onboarding. I might update the landing page, from where they download my product, to ask about the use case they want to address. The Same Tools As Growth Hacking.

User Testing 150

User Testing Research Software Product Research Download 150

The Secret PM Handbook

AUGUST 11, 2017

Without doing some research, we have no idea whether this is an aspirin problem, or an operating room problem. Then I’d go do some research on onboarding. I might update the landing page, from where they download my product, to ask about the use case they want to address. The Same Tools As Growth Hacking.

User Testing 150

User Testing Research Software Product Research Download 150

Product Innovation Educators

DECEMBER 21, 2020

Shankar shares several tools for getting ideas for new products along with practical tips for how product managers can frame their ideas and gain support from colleagues as well as leaders. . Recently, my team and I experimented with a three-month Innovation Framework. These insights are key for the Innovation Framework to work.

User Testing 76

User Testing Feedback Software Research Software Customer Feedback 76