Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. I started in the policy world as an economics researcher at a think tank. That was my first job in tech. Benn: For sure. Benn: For sure.

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Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Usersnap

JUNE 18, 2020

This article is brought to you by Usersnap , a user testing tool that helps you to communicate visually. User Acceptance Testing is the process of verifying that a created solution/software works for ‘the user’ This might sound easy enough but, in practice, it isn’t. Technically the implemented solution works.

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User Testing Product Research Feedback Software Customer Experience 105

Mixpanel

NOVEMBER 8, 2022

Good product data, anchored by strong product analytics via a tool like Mixpanel, can offer the hard metrics and insights that validate those signals—all things that investors have come to expect to see before handing over any amount of capital. ” Zach Berger, Technology Investor at Bain Capital. Do people love this thing?

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Intercom, Inc.

FEBRUARY 3, 2022

Social media comments, online reviews, and customer satisfaction surveys are particularly useful to assess the success of your strategy. If you can use technology or good staff training to exceed expectations in one of those dimensions, you’ll be in good shape. Do you see it in your reviews? The first is speed.

Customer Experience 223

Customer Experience User Testing Product Research Research Software 223

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. The wave of agile transition projects, particularly in large, established organizations over recent years, has provided those frameworks with a tremendous tailwind. software is eating the world?—?,

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

The Product Coalition

MAY 17, 2021

Given that Scrum is a framework with a precise and concise yet short “manual,” this effect should not surprise anyone. Join more than 210 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices. There are plenty of Scrum stakeholder failures.

Software Review 89

Software Review Technical Review Customer Experience Research Software 89

Indicative

JUNE 1, 2020

One of the driving forces is the speed of growth in the sector, especially due to COVID-19’s shelter-in-place measures. With marketing spend decreasing across the board due to COVID-related budget cuts, every dollar you invest needs to yield a clear revenue outcome. Competition for attention spans in the gaming industry is fierce.

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Data Visualization User Testing Marketing Customer Feedback 129

Product Talk

SEPTEMBER 9, 2020

I always felt if the software was bad, I had this physical pain and I really wanted to help. I always felt if the software was bad, I had this physical pain and I really wanted to help. I was a technical consultant back then, traveling to a lot of clients all over Europe. Tweet This. My next career step was to a proper company.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Alty

FEBRUARY 10, 2017

Especially when you don’t have any extra dollars to spare on your Big App Project. The controversy, however, is that some say good apps cost a good heap of money, while a cheap app is bound for failure. So is it possible to develop a mobile app with a small budget? Your app/product monetization strategy.

Feedback Software 40

Feedback Software Research Software Technical Review User Testing 40

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

JULY 10, 2019

Due to this increased communication overhead, we needed to re-think how we could improve communication, product workflows and handover documentation across our ever expanding teams. In this post, I have put together an explanation of our Product Brief and also provided a free template for you to download. Side note: ??

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Document User Testing Technical Review Customer Feedback 60

Lenny Rachitsky

MARCH 12, 2024

I’m approaching two years of podcasting (and just crossed 10M downloads!), There are a trillion podcasts, they’re a lot of work, and it’s so dorky to tell people you have a podcast 🤦 But thanks to a nudge from Harry Stebbings , and having a newsletter platform to help kickstart it, I took the leap.

Technical Review 136

Technical Review Analytic Tools Research Software Feedback Software 136

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Many of the resources we have here at Exponent are dedicated to nailing your tech interviews so you can ultimately receive an offer. That means you have to download the app or sign up for the product! You should be sure to do the following in your first 90 days as a PM: Review all the documentation for your product.

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

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Data Visualization Research Software Reporting Tools Analytic Tools 78

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Our independent research ranks design companies based on their portfolio, skills, capabilities, and pricing. Now we decided to conduct extensive research to find and assess web design companies in Sacramento, California.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Conversational support is the new normal.

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Reporting Tools Technical Review Data Visualization Research Software 222

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. Validating the value proposition of an app or website – do your potential customers understand it? Testing competitors’ solutions. In such cases, professional market research may work better for starters.

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User Testing Product Research Research Software Feedback Software 141

Product Innovation Educators

OCTOBER 3, 2022

They’ve developed an insights platform to facilitate collaboration between market researchers, UX professionals, marketing managers, and product leaders. 6:11] What technical skills have you found helpful for your CPO role? You have to understand finance, technology, and customers. Connect with Rick on Twitter.

Technical Review 93

Technical Review Research Software Finance User Testing 93

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF? No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Roadmunk

AUGUST 10, 2017

The rise of the SaaS model in the product space has been swift, to say the least. So as product managers, knowing how to manage only traditional, on-premises software no longer cuts it. SaaS product managers) to find out how their role differs from an “old-school” software PM—and more importantly, what it really takes to be a SaaS PM.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. Download the Scrum Guide 2020 Reordered for Free The Scrum Master Theses in Detail The Role of the Scrum Master This first set of the Scrum Master theses addresses their role in the Scrum process.

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Data Visualization Weak Development Team User Testing Software Review 167

The Product Coalition

NOVEMBER 30, 2020

So far, this Product Owner interview guide has been downloaded more than 6,000 times. Download ’71 Scrum Product Owner Interview Questions to Avoid Hiring Agile Imposters’ 71 Product Owner Interview Questions Scrum is not a methodology but a framework. Do you want to get this article in your inbox? at the same time?—?the

Product Research 89

Product Research User Testing Research Software Feedback Software 89

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. Should we do research? What type of research should we do? I also support our sales team.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Product Innovation Educators

NOVEMBER 27, 2023

Having begun her career with McKinsey and Accenture, Lisa’s experience has allowed her to achieve a 96% transformation program success rate, in comparison to only around a 30% success rate as reported by most research. Not Digital transformation has been around as long as digital technology has. Click here to download the Action Guide.

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Weak Development Team Reporting Tools Product Research Research Software 102

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. In the world of tech and business, a lot of us go, “That company’s successful.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Questions & Answers.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

The Product Coalition

DECEMBER 8, 2020

The Product Owner theses also address the Product Owner’s part in Scrum events from Sprint Planning to Sprint Review to Sprint Retrospective, and the Daily Scrum. Turn them into a [fill-in a ticket-system of your choice] monkey or deprive them of the ability to say ‘no’?—?as You can sign up here and join 28k other subscribers.

Product Research 88

Product Research User Testing Customer Experience Technical Review 88

Mixpanel

AUGUST 3, 2023

What tools can enhance a marketing strategy at scale? Marketing analytics is a practice of collecting and measuring marketing data—and using tools that can offer a clear picture of the path from casual website visitors to valuable paying customers. How can you build a strategy around customer value? Or maybe all of the above?)

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

What tools can enhance a marketing strategy at scale? Marketing analytics is a practice of collecting and measuring marketing data—and using tools that can offer a clear picture of the path from casual website visitors to valuable paying customers. How can you build a strategy around customer value? Or maybe all of the above?)

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

What tools can enhance a marketing strategy at scale? Marketing analytics is a practice of collecting and measuring marketing data—and using tools that can offer a clear picture of the path from casual website visitors to valuable paying customers. How can you build a strategy around customer value? Or maybe all of the above?)

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

The Product Coalition

FEBRUARY 8, 2020

the technical implementation –, and both the team and the PO collaborate on the ‘what’ question: what scope is necessary to achieve the desired purpose.) No research: The Product Backlog contains few to no spikes. Depending on the maturity of your product, Kanban may prove to be a better solution. An alignment?—?did

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Weak Development Team User Testing Product Research Technical Review 78

The Product Coalition

MAY 25, 2018

The replay of the webinar is now on Youtube available: [link] Download the ’Scrum Anti-Patterns Guide’ for Free The ’ Scrum Anti-Patterns Guide ’ is another free ebook from the Hands-On Agile series of practical guides from the trenches. It covers more than 160 scrum anti-patterns that hold your scrum team back. That’s my world.

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Webinar Agile Product Research Customer Experience 60

The Product Coalition

JULY 8, 2020

Process describing the steps below This article is part of a wider guide on how to establish a product discovery framework in your organization. A simple way to begin doing this is by setting your onboarding systems up to tag users automatically with categories you’ve chosen or tag them according to specific characteristics.

Customer Feedback 80

Customer Feedback User Testing Feedback Software Data Visualization 80

UX Studio

MARCH 4, 2019

A broad umbrella, “web designer” covers everything related to the visuals and usability of a platform. Before we dive further into details, check out these five examples of what web designers deal with: Look and feel of a platform. but could also be familiar with UI creating software like: Sketch. UX researchers.

Web Development 46

Web Development Web Developers Development Team Review Weak Development Team 46

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. What do SaaS Companies spend on B2B Marketing? Creating A B2B SaaS Marketing Plan.

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Research Software B2B User Testing Customer Experience 119