Roman Pichler

DECEMBER 4, 2023

Listen to the audio version of this article: [link] What is Product Discovery? Product discovery is the process of “figuring out a solution to a problem we’ve been asked to solve,” writes Marty Cagan. [1] The solutions, finally, are the products or product capabilities that help solve the customer needs.

Product Research 296

Product Research Product Strategy Strategy Research Software 296

Alchemer Mobile

FEBRUARY 10, 2022

While it’s critical to perfect these fundamentals, we want to spend time diving into some of the more advanced mobile app marketing strategies to improve ASO. Drive downloads. Advanced mobile app marketing strategies to improve ASO. Deploy frequent app updates (and test, test, test). ASO essentials.

Feedback Software 246

Feedback Software User Testing Strategy Marketing 246

Alchemer Mobile

DECEMBER 17, 2021

While closing the loop certainly benefits companies by helping inform product roadmaps, drive marketing initiatives, and increase customer loyalty, it also benefits customers directly to know their voice is being heard (and acted upon!). Customers want to know you’re not just hearing their feedback—you’re acting on it, too.

Feedback Software 240

Feedback Software User Testing Customer Feedback Product Research 240

Centercode

JUNE 18, 2019

That’s why carving out a process for collecting, reviewing, responding to, and taking action on feedback is critical. This is called “closing the feedback loop.”. When it comes to closing the feedback loop, there are two levels of interaction that come into play. Company reviews customer feedback.

Product Research 56

Product Research Feedback Loop Customer Feedback User Testing 56

Roman Pichler

AUGUST 11, 2020

This article assumes that you are familiar with the product vision board or the key elements of a product strategy : market, value proposition, standout features, and business goals. Vision Captures Product Idea or Business Objective. Cause : A confusion about what an effective product vision is.

Vision 300

Vision User Testing Research Software Product Research 300

Userpilot

AUGUST 21, 2021

A product is only as good as its features. In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS. This insight helps you to make data-based decisions to improve product adoption and user experience.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Alchemer Mobile

DECEMBER 8, 2022

However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. When someone gives feedback (whether negative or positive), it’s critical to follow up. Bonus reading.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Alchemer Mobile

APRIL 5, 2022

The Finance apps from our research are separated in three subcategories: Fintech (credit score, mortgage, stocks and bonds, loan consolidation, etc.), DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. 5 Mobile Customer Feedback Strategies for Finance Apps. Download your copy here. Data included: Ratings and reviews.

Finance 261

Finance User Testing Feedback Software Research Software 261

Alchemer Mobile

MARCH 9, 2022

So, why does it often get deprioritized in favor of customer acquisition and app downloads? In this post, we cover four retention-boosting strategies that will help improve the health of your app. Retention rates are a strong indicator of whether or not your product or service is high-quality and valuable.

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Customer Feedback User Testing Customer Experience Data Visualization 264

Alchemer Mobile

MARCH 22, 2022

In our research, Food and Drink apps are separated into two subcategories: Restaurants (both QSR and sit down) and Food Services (grocery, food delivery, digital recipes, etc.). Read on for data-supported research and benchmarks Food and Drink apps should focus on in 2022 and beyond based on what was learned from a year like no other.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

Modus Create

FEBRUARY 5, 2024

Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? According to a Forbes Advisor survey, 64% of businesses believe that artificial intelligence will help increase their overall productivity.

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Data Visualization Research Software Analytic Tools Customer Experience 64

UX Planet

FEBRUARY 20, 2024

Review of seven popular GPTs for product designers You can find these GPTs at [link] and you must have a ChatGPT Plus subscription to use them. Let’s try to create an Instagram post for a specific product: a robot dog toy for kids. Let’s ask the tool to write a code for an online survey with 3 specific questions.

User Testing 80

User Testing Product Research ChatGPT Customer Experience 80

Userpilot

MAY 17, 2022

Are you a product manager looking to add enhancements to your existing product and improve engagement ? But what is a product improvement? There will always be changes, updates, and improvements that need to be implemented to improve user experience and keep products competitive. What is a product improvement?

Feedback Software 95

Feedback Software User Testing Product Research Customer Feedback 95

Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Send voice-of-the-customer surveys like CSAT , CES , NPS , and feature surveys to collect and analyze customer feedback.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Research Software 91

Userpilot

APRIL 26, 2022

Want to accelerate your SaaS product but don’t know how to drive adoption? Product adoption isn’t complete until users adopt all the features they need to achieve their goals. Product adoption occurs when customers invest in your product without looking for alternatives to achieve their goals.

Analytic Tools 97

Analytic Tools Research Software Onboarding KPIs Data Visualization 97

Alchemer Mobile

APRIL 12, 2022

The Travel apps from our research are separated in three subcategories: Transportation, Hospitality & Tourism, and Auto. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Learn How Pilot Flying J Uses Apptentive Mobile Surveys and Fan Signals. Key Mobile Strategies for Travel Apps During the Reopening Process.

Travel 261

Travel User Testing Research Software Feedback Software 261

Product Innovation Educators

OCTOBER 16, 2023

How product managers can promote human-centered design I wonder if you can relate to this frustration—the pressure to get products and product updates released quickly sometimes means making compromises on design quality. We’ll discuss some practices that will help you be more successful with the products you work on.

User Testing 104

User Testing Product Research Customer Experience User Friction 104

Alchemer Mobile

MAY 12, 2022

DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Brands were still eager to talk to their consumers, but the 2021 data story paints an interesting picture around caution in their approach, particularly around surveys. The average survey response for Home was 3%, much lower than the overall average of 13%. Download your copy here.

Data Visualization 264

Data Visualization User Testing Reporting Tools Feedback Software 264

Alchemer Mobile

MAY 19, 2020

Many brands today may think they build customer-centric products based on feedback from a majority, but they couldn’t be further from the truth. In turn, our customers are able to be more dollar efficient, can better prioritize product planning, and can expand their loyal segment of customers through listening and responding.

Feedback Software 147

Feedback Software Product Research User Testing Feedback Loop 147

Product Innovation Educators

JANUARY 23, 2023

How to get out of your organization’s routine and create real value – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is the longest-running professional association for product managers, leaders, and innovators, having started in 1976.

Product Research 86

Product Research Finance Agile Software Review 86

Product Innovation Educators

APRIL 22, 2024

The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. 1:14] Who is Chad McAllister?

Research Software 101

Research Software Certifications Product Research User Testing 101

Melissa Perri

JULY 14, 2016

“What is your Product Strategy? YOU NEED A STRATEGY.” When I replay this scene in my head, I can hear the CTO very audibly yelling (slash pleading) with our product team. BUT we still had to test our ideas. This didn’t sit well with the CTO because in reality he didn’t want a strategy, he wanted a plan.

Product Strategy 304

Product Strategy Onboarding KPIs Strategy Transportation 304

Mind the Product

OCTOBER 1, 2018

Having “no company strategy” is one of the biggest issues facing product managers, according to a recent survey of over 600 product people. After all, how can you set a reasonable direction for your product when you don’t know where your company is headed? what’s its mission)?

Data Visualization 118

Data Visualization Strategy Product Strategy Product Research 118

Alchemer Mobile

OCTOBER 21, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. We recently sat down with four product experts and asked them about their experiences in this field. What strategies do you use to prioritize your product roadmap?

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User Testing Data Visualization Product Management Product Manager 246

Product Innovation Educators

AUGUST 1, 2022

How product managers can empower teams to create a winning product strategy. We hear a lot about strategy and that product managers need to create a product strategy. In practice, what does that mean and how does a product strategy help you be more successful? 2:31] What is strategy?

Product Strategy 105

Product Strategy Strategy Onboarding KPIs User Testing 105

Alchemer Mobile

SEPTEMBER 3, 2020

Key findings from our research include: Looking at DAU over time is the best way to understand drastic changes in app usage. Start asking for feedback now so you’re not scrambling to understand customer needs when it’s too late. ?Download Download our five-stage framework to reducing mobile churn.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Pros: UXtweak allows you to do as many tests as you like.

Research Software 59

Research Software Analytic Tools Feedback Software Data Visualization 59

Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. The top challenges of product management.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

eG Innovations

MARCH 31, 2021

Watch the webinar: We’ve brought in CTP, Barry Schiffer, EUC evangelist, Rachel Berry and digital workspace expert Eric Haarvastein to talk about what the survey results mean and what trends we’re seeing for the future of digital workspaces. You can also download the full report here. Download the full Digital Workspaces Report.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

Product Innovation Educators

MAY 23, 2022

Is your product work based on what Sales wants, what an Executive or other HiPPO wants, what your competitor is doing, some insights gained about your customers, or something else? While we all have constraints, insights about the people using our products and the needs they have help us develop better products.

Customer Feedback 93

Customer Feedback User Testing Product Research Customer Experience 93

Alchemer Mobile

NOVEMBER 27, 2022

Your app’s icon is one of the first major points a potential customer will see as they debate whether or not to download the app, so making a good icon impression is key to driving a high number of organic downloads. Based on our research, it’s always a good idea to make sure it’s included when optimizing for organic downloads.

Research Software 147

Research Software User Testing Download Customer Experience 147

Product Innovation Educators

JANUARY 1, 2024

Insights for product managers on fostering innovation in corporate environments Today we are talking about how established organizations can innovate, resulting in new products and ventures. For example, Microsoft’s 365 is just a product extension for them. I’ve got the research answer and the personal answer.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Strategy 98

Product Innovation Educators

JULY 19, 2021

Learn what sets successful product management teams apart. Today we are talking about a recent study that gives us insights into what’s going on in product management and product management teams. For several years, our guest has conducted the Study of Product Team Performance. 13% in consumer products.

Product Research 105

Product Research Research Software Product Management Product Manager 105

Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. These changes were driven by a variety of unprecedented factors due to the coronavirus epidemic, which catapulted mobile app downloads, usage, and corporate investment.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Business of Software Conference

JUNE 17, 2021

Background The Survey Questions Results: The Numbers Results: Anecdotes BoS Commentary Further Reading (and Watching). You can also download a copy of this report as a PDF for easier sharing. Therefore, productivity fell by about 20%. The Survey Questions. Do you have a “back to normal” strategy?

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Product Research Reporting Tools Research Software Software Review 111

Intercom, Inc.

JULY 14, 2020

Our research shows that 73% of support leaders say customer expectations are increasing, but only 42% are sure they’re meeting those expectations. We recently ran a test on FRT to see if we could increase first response time without sacrificing customer satisfaction and retention. Net revenue retention.

Customer Experience 224

Customer Experience User Testing Product Research Customer Feedback 224

The Product Coalition

OCTOBER 13, 2021

To stay competitive in this new environment, tech-savvy C-levels put advanced technologies in the center of their winner-takes-all strategies. In only 2 years, the number of worldwide downloads will approach almost 300 billion! as well as the industry, target audience, and distribution channel, the testing process will differ.

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