Amplitude

AUGUST 18, 2020

Here are three common ways to test and optimize your shopping cart: 1. Test shipping cost variations. Using Amplitude’s funnel analysis, delivery tech startup Rappi found that it didn’t matter which stage of the checkout they displayed shipping costs in—users would still churn. Test different messages.

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Customer Experience User Testing Download Blog 52

The Product Coalition

JULY 31, 2022

When I studied coaching, one of the coaches who taught us was a guy named Ronnie. One of the hardest challenges of any product and any startup is of course reaching product-market fit. When you have a profile, test it for a while to see if you got it right. Here is a quick guide to help you understand what to expect.

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User Testing Product Marketing Marketing Customer Experience 121

The Product Guy

SEPTEMBER 12, 2017

You might be testing a new feature with a subset of your users, as Facebook frequently does in their experiments. Or “We saw that you look at a lot of [Metro stations] when you use [Our App Name Here]. Now, you can get directions to [these Metro stations] faster in [Our App Name Here] because we’ve added directions from [Maps App X].

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Andrew Chen

DECEMBER 10, 2018

Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Reinventing traditional media (Podcasting, eBooks, etc). Why video is big, and will get even bigger.

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User Testing Startups Technical Review Customer Experience 40

Intercom, Inc.

NOVEMBER 7, 2019

Spendesk thinks about building its company in three stages: startup, growth, and scale. At first when you have no brand, just a working product and only a handful of customers, you really have to find any opportunity to get your name out there. We tend to try to also deliver hard-copy versions of ebooks we’ve done, etc.

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Feedback Software Marketing User Testing Finance 162

The Product Coalition

SEPTEMBER 14, 2020

In my work with startups I noticed two common pitfalls?—?opposite Photo by Daniel Abbatt from Pexels The best startups I work with have truly embraced the lean startup methodology. Working with dozens of startups, I do see, however, companies that are implementing it wrong. Lean Startup is no different in that sense.

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Startups User Testing Agile Product Research 100

The Product Coalition

NOVEMBER 30, 2020

You can sign up here and join 28k other subscribers Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers.

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Product Research User Testing Research Software Feedback Software 89

UX Studio

JUNE 27, 2018

Fintech startup Payment Courier set out to eradicate this pain by developing a payment plugin that can be integrated into any payment gateway or online payment system. In this UX case study, we describe how our team helped this startup enter the market with a well-designed product. Download our free ebook about UX design.

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User Testing Research Software Feedback Software UX 72

Userpilot

APRIL 21, 2024

Retently : Focused on NPS surveys specifically, Retently enables users to A/B test survey designs, run segmented campaigns, and analyze feedback via the NPS dashboard. Typeform : A famous name in survey-builders, this tool has some of the best survey templates out there. Great customer support to ease the learning curve.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

The Product Coalition

OCTOBER 18, 2020

When I recommend this to the startups that I work with, it usually translates to having senior people on the calls with customers (because that’s how startups work), trying out the new pitch, and feeling it themselves. when eventually tested or used?—?needs At this point, they are usually happy. All the details are here.

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User Testing B2C Customer Experience Weak Development Team 109

Andrew Chen

SEPTEMBER 4, 2018

Today’s episode is all about growth, one of the most top of mind questions for entrepreneurs — of all kinds of startups, and especially for consumer ones. Andrew: And that is what startups mostly care about in the early days, because you don’t really have any active users, right? Part 1: User Acquisition. Sonal: Yesss!

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User Testing Marketing Analytic Tools Customer Experience 75

Intercom, Inc.

JULY 4, 2019

All of this, then, comes back to the lean startup notion of having a hypothesis and testing your hypothesis with an experiment or a minimum viable product or something like that. If you’re a brand new startup, and you’re two months in, you don’t really know that stuff. I might have a dozen ideas.

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User Testing Customer Experience Feedback Software Research Software 212

Intercom, Inc.

SEPTEMBER 18, 2019

For example, Intercom recently published a blog post and podcast titled Everything we’ve learned about scaling sales , in which we share our favorite expert advice on accelerating startup growth. . These pop-up messages can be personalized using customer names and data, making them more likely to grab the attention.

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Research Software Marketing Customer Communications Data Visualization 36

Intercom, Inc.

NOVEMBER 23, 2022

For the next decade, he ran ProfitWell as a bootstrapped startup, slowly growing its reach until earlier this year, he sold the company to Paddle , a billing and payments company, in a $200 million deal. My parents were like, “What in God’s name are you doing? They were named acquire, monetize, retain, obviously.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118