Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. This will probably make you stop collecting information & feedback. Yes, any user.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Centercode

NOVEMBER 23, 2020

Earlier this month, a team of 40 Google researchers published a study about just that — and their investigation returned some vital insights into the challenges of developing machine learning. Research points to a phenomenon known as underspecification , where seemingly similar models in a lab ripple out to massive variations in practice.

Research Software 98

Research Software User Testing Reporting Tools Feedback Software 98

Userzoom

JANUARY 23, 2020

If you’re running moderated user research (either remote or in-lab) you need to learn how to ask the right questions, in the right way. The ‘right’ questions are ones that do not influence or lead or coax a test participant. Vivianne Castillo , Senior Design Researcher | Salesforce. Check your own bias. ” effect).

User Testing 97

User Testing Product Research Customer Feedback Customer Experience 97

Alchemer Mobile

NOVEMBER 23, 2021

What have been your favorite ways to connect and get feedback from your customers? Her passion is derived from igniting vision, commitment, innovation, and trust in leadership, development, and marketing teams. ? .” ” What have been your favorite ways to connect and get feedback from your customers?

Technical Review 245

Technical Review Feedback Software Product Management Product Manager 245

Centercode

FEBRUARY 18, 2021

Brainstorming product vision with your engineers and design team? User Experience as a field? And nestled in the center of all this was beta testing, a practice (usually without standardized processes) that loosely applied to any sort of pre-launch product testing. Product development also looked very different back then.

User Testing 59

User Testing Customer Experience Feedback Software Data Visualization 59

The Product Coalition

DECEMBER 6, 2023

When VCs and customers aren’t throwing money at whatever you tell them, it becomes a critical tool. I sat with an entrepreneur who was helping me with market research for the work I do with startup founders and explained to him what I do. Many people confuse strategy with a general direction or vision. You are not alone.

Product Strategy 107

Product Strategy Research Software Strategy User Testing 107

The Product Coalition

JANUARY 14, 2021

In this fantastic report from Deloitte, they share a vision of healthcare that could be based entirely on an individual and their personal needs: “Shoes will adapt their insoles for the perfect arch support to correct an individual’s gait as he or she goes. Health Apps #3?—?Propeller Propeller Health?—?Asthma Health Apps #7?—?Qardio?—?Heart

Research Software 129

Research Software Healthcare Reporting Tools Data Visualization 129

The Product Coalition

DECEMBER 11, 2023

But every now and then, for example, when I share the insights with my customers (many of them wanted to use our time together to simply hear how it was), I remember what a great privilege it was to attend this workshop, and I feel truly grateful. Quite a few weeks have passed since I attended SVPG’s ‘Coach the Coaches’ session.

Workshop 78

Workshop Customer Feedback Leadership User Testing 78

The Product Coalition

DECEMBER 11, 2023

Not only did the technical documentation serve the customers’ needs better, but it also conveyed the value that the product delivered and helped customers make the most out of the product. When I hired that freelance tech writer our product was already running with a few customers. Back to Twiggle. The API was well-defined.

Technical Review 78

Technical Review Marketing User Testing Customer Experience 78

ProductPlan

SEPTEMBER 30, 2021

Product professionals talk to customers and stakeholders to understand what’s important to them. We conduct customer research and stakeholder alignment so we can figure out what matters. We conduct customer research and stakeholder alignment so we can figure out what matters. Meaningful.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. Four years later, and as the company moves decidedly upmarket with their customer base, it’s adapting its sales cycles to cater for bigger clients.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Product Innovation Educators

FEBRUARY 22, 2021

Our 14 leadership principles are woven into the DNA of everyone who works there and every process in the company, and six of them are directly related to innovation: Customer obsession—people wake up every day trying to figure out how to delight their customers. 7:47] How did you see customer obsession encouraged at Amazon?

Customer Feedback 82

Customer Feedback User Testing Customer Experience Product Management 82

Userpilot

JUNE 29, 2022

Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse. Your ideal customer, known as your buyer persona, is the hero of any good product story. Explain the product vision.

Feedback Software 93

Feedback Software User Friction User Testing Customer Experience 93

The Product Guy

MARCH 14, 2017

We like to get painful user problems to solve. You can ask me to change the color somewhere or put a button on a screen, and I will probably do that, but I really like to get challenging problems where I can do my research build prototypes, do user tests, and come up with a solution that will raise our product to the next level.

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121

ProductPlan

JUNE 18, 2021

The IMPACT approach to product management’s primary goal is creating the maximum value for the broadest target audience while remaining aligned with the company’s mission, vision, and goals. Yet far too often, bug fixes, custom client requests, and features of dubious value take up valuable bandwidth. Where trouble begins.

Roadmap 59

Roadmap User Testing Customer Feedback Vision 59

Centercode

AUGUST 8, 2019

Technology is developed to serve people, but those people – customers – haven’t always had their own seat at the product development table. These are customers who have decided that they don’t want to receive Microsoft products once they’re already built – they want a hand in creating them.

User Testing 72

User Testing Feedback Software Customer Feedback Customer Experience 72

The Product Coalition

SEPTEMBER 29, 2020

From prioritization to vision, you need everyone on board and moving in the same direction. By using research and data to back up your opinions and decisions, you’ve come armed with evidence that you know what you’re talking about. Be a keeper of the vision. Show them the data, the research, and explain your reasoning.

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

ProductPlan

JANUARY 7, 2022

Customers’ needs and expectations change as well. Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. Markets and technologies change.

Analytic Tools 84

Analytic Tools Research Software Data Visualization Product Research 84

Userpilot

JULY 15, 2022

Micro-conversions are small steps your users take to reach the primary goal. A macro conversion defines actions undertaken by a user that serve the primary goal of your business. With Userpilot , you can track micro and macro conversions and segment users to provide a better experience. Signing up to test the product.

Customer Experience 95

Customer Experience Customer Feedback Data Visualization User Testing 95

The Product Coalition

OCTOBER 30, 2022

Her research and planning are so thorough, that she knows exactly which roads have sunsets you don’t want to miss and which activities happen only on the second Sunday of each third month, which happens to be precisely when she is there. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an

Roadmap 115

Roadmap Travel User Testing Leadership 115

The Product Coalition

DECEMBER 11, 2023

Sales Commitments If your company is working with large customers you most likely deal with customer requests all the time. Generally speaking, the sales team needs to sell the product that they already have, not the product that they have plus only some changes that are specific for this customer.

Roadmap 78

Roadmap User Testing Strategy Customer Experience 78

Izenda

JULY 28, 2020

They must also wrangle the conflicting (and often fickle) opinions of customers in order to discern an acceptable strategy. And in this way, product managers often serve as a buffer between management and “boots on the ground” coders – all while keeping a fixed eye on the end user’s needs. PMs Guide Development Strategy.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Experience 45

Userpilot

JUNE 13, 2022

The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. User onboarding and Product adoption – Userpilot.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Studio

AUGUST 8, 2018

Many cities have not built their infrastructure for strollers or wheelchair users. The app aims to make a city wheelchair-friendlier with user data, specifically data users supply or directly upload to the platform. Because even today, wheelchair users still face many difficulties getting from A to B due to several obstacles.

Research Software 81

Research Software Analytic Tools UX Product Research 81

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Users could of course listen to all of them inside of Spotify. Mock PMM Interview: Market Sizing Learn how to think about things like total ad revenue per user, per year. How many sessions are Android users engaging in every day?

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Revulytics

JANUARY 23, 2018

The main source of software development rework is a lack of a clear understanding of customer requirements. Here’s the bottom line: customers are busy – and it’s imperative to find a way to learn what they want and need from your software to do their jobs without disrupting their day-to-day work.

Analytic Tools 54

Analytic Tools Feedback Software Reporting Tools Data Visualization 54

Modus Create

JUNE 23, 2021

We can dive deep into the academic theory created by Bruce Avolio and Bernard Bass in 1991 and understand how it fits into the broader Full Range Leadership Model. . Transformational leadership is a leadership theory where a leader uses a vision or a goal to energize, inspire, and develop their team. Inspirational Motivation.

Leadership 95

Leadership Technical Review Data Visualization Vision 95

UX Studio

OCTOBER 18, 2018

But if your user doesn’t get you, all is lost. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. They think in pixels and communicate with users in a visual language. The right words to help users go through the actual workflow well enough would not come.

UX 101

UX User Testing Systems Review Workshop 101

DISQO

FEBRUARY 27, 2015

When “The Lean Startup” author, Eric Ries, realized the value of validated learning, the easiest way for him to get in front of prospective customers was by building an initial version of his product, launching it, and evaluating the feedback. appeared first on Feedback Loop. This distinction is critical.”.

Customer Experience 40

Customer Experience Product Research User Testing Software Review 40

DISQO

FEBRUARY 27, 2015

When “The Lean Startup” author, Eric Ries, realized the value of validated learning, the easiest way for him to get in front of prospective customers was by building an initial version of his product, launching it, and evaluating the feedback. appeared first on Feedback Loop. This distinction is critical.”.

Customer Experience 40

Customer Experience Product Research User Testing Software Review 40

DISQO

FEBRUARY 27, 2015

When “The Lean Startup” author, Eric Ries, realized the value of validated learning, the easiest way for him to get in front of prospective customers was by building an initial version of his product, launching it, and evaluating the feedback. This distinction is critical.”. Designing an MVE requires far less time and money.

Customer Experience 40

Customer Experience User Testing Software Review Customer Feedback 40

UX Studio

MAY 2, 2018

Then, I wonder: how to be more creative in a UX setting, while still putting the user first? Jakob’s law reads: “Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know. Design for patterns to which users are accustomed.”

Weak Development Team 80

Weak Development Team Research Software UX User Testing 80

Under 10 Consulting

JUNE 6, 2019

I gave them insight by sharing the product vision, personas, and market stories. In this scenario, product management tends to get pulled into a technical support role for the marketing and sales teams, providing content for demos, presentations, ebooks, and sales enablement. Your company is unique.

Weak Development Team 40

Weak Development Team Product Research Reporting Tools Customer Feedback 40

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Specifically, we’ll consider: Three reasons why the customer-led growth approach is the best go-to-market strategy.

Feedback Software 114

Feedback Software Analytic Tools Customer Feedback Customer Experience 114

The Product Coalition

NOVEMBER 30, 2020

You can sign up here and join 28k other subscribers Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers.

Product Research 89

Product Research User Testing Research Software Feedback Software 89

The Product Coalition

JANUARY 5, 2021

Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers. Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

The Product Coalition

DECEMBER 5, 2021

I see my consulting customers having to make the exact same decisions. The people they talked to wanted to test their product, they loved what they saw, and were intrigued to hear and get more. Build your own Maslow’s hierarchy of customer problems, from the customer’s point of view. Do You Even Know What’s Out There?

Vision 141

Vision User Testing Startups Consulting 141