Mind the Product

JULY 8, 2022

In this ProductTank Tokyo talk, Arnout Hemel, former Head of Product at ride hailing and food delivery business Grab, provides some insight into building products in the insurance industry. The key points of his talk include: First innovations Serving the needs of their drivers How to decide what products to build Solving customer problems First [.] Read more » The post Innovating in insurance by Arnout Hemel appeared first on Mind the Product.

Customer Feedback 146

Customer Feedback 146

The Product Coalition

JULY 8, 2022

The truth of the hour is: Come what may, companies or products succeed because they offer a service that a customer truly wants! The late Harvard Business School Professor, Dr. Clayton M. Christensen once said that when we buy a product we are actually hiring something to get a job done. He explained further: “If it does the job well, when we are confronted with the same job, we hire that same product again.

User Testing 137

User Testing Framework Research Software Customer Experience 137

Mixpanel

JULY 8, 2022

When you open Mixpanel, you may have an overarching idea of the metrics you need to measure. But you may not know exactly where to start. To take the guesswork out of measuring the right metrics, today we released the Company KPIs Dashboard template—nine out-of-the-box, fully customizable reports that make it easy for anyone to measure engagement, retention, and growth metrics.

Data Visualization 131

Data Visualization Dashboard Analytic Tools Reporting Tools 131

The Product Coalition

JULY 8, 2022

Radical shifts are taking place in the banking industry. The business models are changing, the regulations are getting mounted, and the compliance pressure is increasing. People are also becoming more concerned about privacy, and the demands of customers are always evolving. As a result, the banking industry is indeed facing several challenges. Upgrading legacy banking systems in order to support innovations of today is also a challenge, however, with blockchain?

Banking 123

Banking Finance Data Visualization Technology 123

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

Customer Experience

Mixpanel

JULY 8, 2022

We’ve reached a major milestone: After only two years, more than 2,000 startups have graduated from Mixpanel for Startups and continue to use Mixpanel. Thank you to everyone who has participated in the program—it’s rewarding to be part of so many startups’ journeys! If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable p

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

Userpilot

JULY 8, 2022

If you are wondering what Feature-Driven Development (FDD) is and how it can improve your product management processes, you are in the right place! In the article, we explore what FDD is, the benefits of using it, its stages, and best practices. If that sounds interesting, keep on reading! TL;DR. Feature-Driven Development (FDD) is an Agile development framework.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

ProductPlan

JULY 8, 2022

What is Shadow IT? Shadow IT is a catch-all for any technology used within a corporate environment. The use of the technology typically outside the purview of the company’s “official” information technology department. What are the Risks of Shadow IT? Shadow IT may be quick, easy, and convenient for individual employees or teams trying to solve a problem.

Data Visualization 52

Data Visualization Weak Development Team Customer Experience Certifications 52

Userpilot

JULY 8, 2022

Ever wondered what your users think about your product’s features, UI design, and quality? Product experience insights help you understand how customers feel about your product, and how they react and interact with it. In this article, we’ll be discussing what product experience insights are, why they are critical to improving your product engagement levels, and how you can get these insights from within the app.

Data Visualization 97

Data Visualization Customer Feedback Customer Experience Analytic Tools 97

Modus Create

JULY 8, 2022

Many relevant businesses have already migrated to micro frontends. Companies like Microsoft, Verizon, Volkswagen, Pfizer, Sony, and Amazon are reaping the benefits of development and delivery at scale. In this article, we reveal some of the pain points that drove the migration to micro frontends for such organizations, based on our direct experience. .

Technical Review 95

Technical Review Feedback Software Reporting Tools Onboarding KPIs 95

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management