Mixpanel

JULY 24, 2023

This is why we’ve been intentional in designing an analytics platform that becomes more valuable as more people and teams adopt it. Here’s a run-through of all the ways we’ve brought more collaboration to Mixpanel and why we think it’s so important for helping teams learn the most they can from their data.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? The best marketing analytics tool for your business needs. The best marketing analytics tool for your business needs.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

DECEMBER 31, 2022

How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business ? In this article, we cover: What digital experience analytics is and why tracking these data points is important? The main methods for tracking your customer experience is data analytics.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Mixpanel

AUGUST 23, 2023

Since launching over a decade ago, Mixpanel has been a great solution for analyzing digital product usage. But for analysis in other domains, our customers have often been forced to turn to disparate tools, resulting in a siloed, split-brain analytics experience. As Mixpanel users ourselves, we can vouch. The best, we’d argue.

Data Visualization 40

Data Visualization Analytic Tools Customer Feedback Customer Experience 40

Mixpanel

JUNE 10, 2022

A good product onboarding experience can help achieve product-market fit and drive revenue, while a poor experience can drive customers away. We use the terms “product onboarding” and “user onboarding” interchangeably; you can read more about these concepts in our user onboarding explainer blog. Understand your users.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Analytic Tools 105

Userpilot

JULY 22, 2023

Customer behavior analytics involves gathering customer data to examine user behaviors and extract valuable insights. Use analytics to see what satisfies your customers and what doesn’t, and make changes to your product to improve customer satisfaction and loyalty. Analyze customer behavior to continue optimization.

Data Visualization 97

Data Visualization User Testing Customer Feedback Analytic Tools 97

Userpilot

DECEMBER 31, 2022

While customer churn refers to the number of customers who canceled their subscriptions, revenue churn measures how much revenue you lost because of these cancellations. Userpilot, Hotjar, and Mixpanel are the best three tools to reduce churn and improve retention. Customer churn vs revenue churn. What is customer churn?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Mixpanel

JULY 24, 2023

This is why we’ve been intentional in designing an analytics platform that becomes more valuable as more people and teams adopt it. Here’s a run-through of all the ways we’ve brought more collaboration to Mixpanel and why we think it’s so important for helping teams learn the most they can from their data.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40

Userpilot

SEPTEMBER 28, 2022

The 10 key product management KPIs and metrics are Customer Acquisition Cost, Trial to Paid Conversion Rate, Customer Lifetime Value, Customer Satisfaction Score, Daily Active Users/Monthly Active Users, Feature Adoption Rate, Monthly Recurring Revenue, Net Promoter Score , Customer Retention Rate , and Customer Churn Rate.

Onboarding KPIs 94

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 94

Userpilot

MARCH 8, 2022

What is user analytics, and how can it help you drive product growth ? User analytics provides actionable insights into user behavior. With smart strategies and the right user analytics tools, you can leverage user analytics to improve SaaS metrics and unlock growth. What is user analytics in SaaS?

Analytic Tools 98

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 98

Userpilot

DECEMBER 22, 2022

And that comes with many other benefits—free word of mouth, account expansions, increased revenue, etc. Best tools for predicting customer churn: Userpilot , Mixpanel, Baremetrics. You have to ensure your plans are properly priced—make it too high and some users will avoid it, keep it too low and you’ll be losing out on revenue.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software User Testing 98

Userpilot

JUNE 29, 2022

Some of the best customer segmentation tools in the market are Userpilot, Baremetrics, Heap, Kissmetrics, Segment, Amplitude, Mixpanel, Piwik PRO, Reveal, and Google Analytics. This will ultimately boost your revenue as customers will become loyal. What is a customer segmentation tool? Let’s dive in.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. This results in revenue growth and high user stickiness. What’s the value of it?

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Feedback Software 98

Userpilot

AUGUST 10, 2022

Mixpanel — for collecting user behavioral data from the website and in-app. How do different user cohorts contribute to revenue? For instance, you may want to prioritize bug fixing for customer groups that generate the most revenue. What part of the user journey makes them happy or upset? And much more. What is customer insight?

Data Visualization 98

Data Visualization Customer Feedback User Testing Customer Experience 98

Userpilot

OCTOBER 30, 2022

How can you leverage customer analytics to drive product growth in your SaaS business? In this article, we’ll discuss the 6 different types of customer analytics and how you can collect data for each of them. There are four categories of customer analytics: descriptive, diagnostic, prescriptive, and predictive.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Userpilot

DECEMBER 12, 2022

User engagement dashboard tools to consider: Userpilot, Amplitude, and Mixpanel. Start tracking your funnel analytics to know why users drop off and how to prevent that. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. Choose no-code engagement tools instead.

Data Visualization 98

Data Visualization Onboarding KPIs Dashboard User Testing 98

Userpilot

MAY 31, 2023

Tracking these metrics is easiest with a digital adoption and product analytics tool. Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. What is product adoption?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 98

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research. Best blogs for product managers.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

JULY 25, 2022

Userpilot and Mixpanel are incredible SaaS tools that can help you nurture and analyze customer loyalty. These metrics and analytics will help: Net promoter score (NPS). LTV is simply the total revenue an average customer generates over their lifetime. This article is for you if you’re interested in being that kind of company.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? What is The Importance of Product Analytics?

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

JULY 8, 2022

Product analytics helps you observe how users engage with your product. Product experience insights vs. product analytics. Product analytics is the gathering of hard data that informs you which pages are performing well, which features are utilized more, etc. What is product experience in SaaS? These include: Feedback.

Data Visualization 98

Data Visualization Customer Feedback Customer Experience Analytic Tools 98

Userpilot

MARCH 22, 2021

Product Marketing Tools For User Analytics Product Marketing Tools For User Onboarding Product Marketing Tools For User Engagement Product Marketing Tools For User Retention Product Marketing Tools For Email Conclusion. Product Marketing Tools For User Analytics. Ready to dive in? Product Marketing Tools Overview.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. What is product analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

JUNE 15, 2022

Net Revenue Retention is the percentage of revenue that you retain from existing customers within a particular period. Gross Revenue Retention is the percentage of revenue you can retain from customers without taking expansion MRR into account. The lower the GRR, the higher your revenue loss from downgrades and churns.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Mixpanel

MAY 26, 2020

Mixpanel: How have you seen product analytics evolve over the course of your career? At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. After that, I moved to Expedia’s analytics team, which is when I noticed the space starting to evolve.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. We also look at various tools that can help you harness the power of analytics to drive your product growth. What is product data analytics?

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 80

Userpilot

JUNE 2, 2022

The 6 key B2B metrics are customer acquisition cost, customer retention rate, adoption rate , customer churn rate, NPS score, and Monthly Recurring Revenue. Cross-referencing data from product analytics with acquisition sources helps you identify and optimize the most profitable channels and bring down acquisition costs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in?

Data Visualization 97

Data Visualization Analytic Tools Embedded Analytics Feedback Software 97

Userpilot

APRIL 18, 2022

Among their tasks are: Work with large data set of customer behavior analytics to understand churned customer behavior. Look at active users’ behavior and understand their engagement so you have a starting point of what needs to be improved. Funnel analysis to understand steps in the customer journey that gets users to drop off.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools User Testing 98

Userpilot

JULY 19, 2021

Must-have features for a great CEP include: functionality and channels, advanced segmentation capabilities , advanced personalization capabilities, behaviorally triggered automation, analytics and tracking, integrated A/B testing , easy no-code setup, mixed support (self-serve plus human), and the ability to accept third-party integrations.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Mixpanel

MARCH 11, 2024

Every Friday for the last few years, the Mode Analytics co-founder has served his many benn.substack subscribers with 2,000- to 4,000-word deep-dives considering everything from how Snowflake could fail to why AI shouldn’t be writing SQL. So the thing that I started doing was writing blog posts for Mode’s corporate blog.

Data Visualization 52

Data Visualization Leadership Entertainment Analytic Tools 52

Userpilot

MAY 13, 2020

You will learn the latest trends in Product Ops, Analytics, Growth, Leadership & Management from 20+ thought leaders hailing from such companies as Google, PayPal, Atlassian, Hotjar etc. . The PLG Bootcamp strives to contribute against the pandemic and ticket’s revenue will be donated to the COVID-19 Solidarity Response Fund.

Analytic Tools 98

Analytic Tools Customer Feedback Data Visualization Feedback Software 98

Userpilot

JUNE 24, 2022

While gaining new customers is exciting, retaining them is where your SaaS will generate revenue. A high customer retention rate leads to improved customer loyalty, increased LTV, and a boost in revenue. Use product analytics and retention analysis to find friction points and understand why users churn.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Mixpanel

MAY 26, 2020

Mixpanel: How have you seen product analytics evolve over the course of your career? At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. After that, I moved to Expedia’s analytics team, which is when I noticed the space starting to evolve.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Userpilot

MARCH 16, 2023

Even though UserGuiding lets businesses create a resource center and perform product analytics, the main attraction of the platform is its user onboarding flow builder. However, if you want to access more advanced analytics or complex integrations, it will perhaps be better to look into other alternatives.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 29, 2022

How can macro and micro-segmentation (B2B) improve your product marketing ROI and contribute to more revenue and product growth ? Baremetrics is a subscription analytics software that can track vital SaaS metrics and help you analyze them. Segmentation helps you organize your target audience into cohorts that share a characteristic.

Analytic Tools 97

Analytic Tools Customer Experience B2B Data Visualization 97

Userpilot

MARCH 1, 2022

Product analytics tools : remember to balance the quantitative with qualitative. On top of offering multiple ways to communicate with your users in-app, Userpilot also offers analytics so you can track how your users engage with your app. Let’s jump right in! Process first, tool later. If your process is broken, a tool won’t fix it.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Communications 98