Mind the Product
FEBRUARY 21, 2019
In general we product people are a courageous bunch, but beyond our confident exteriors can reside a few honest (and I would argue, healthy) fears with which we wrestle, whether we admit to it or not! I have a secret, not one I talk about often, if at all. Yet it preoccupies me as I commute to work, eat my lunch, or sit in the office… what if I am the only person who struggles with product management?
The Secret PM Handbook
FEBRUARY 21, 2019
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Alchemer Mobile
FEBRUARY 21, 2019
Customer centricity and customer experience management are the hot topics of this year’s business conversations. These themes are only going to become more prominent not just in mobile, but across all channels. As such, it’s not enough for companies to send communication into a vacuum. They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions.
Product Management University
FEBRUARY 21, 2019
Value based product roadmaps should be structured like a customer org chart so that the business value of your product investment priorities is clear to executives, senior managers and users. View the short video to learn the most important questions your roadmaps have to answer, both internally and externally, and what people really want to know when they ask, “What’s on your roadmap?
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AB Tasty
FEBRUARY 21, 2019
Whether you’re new to Conversion Optimization or trying to brush up on your skills, there’s a lot of CRO terms that you may not be familiar with and need to master for the success of your website. This article was originally posted on AB Tasty as Conversion Optimization Glossary.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
ProductBoard
FEBRUARY 21, 2019
Sometimes it’s hard to define the role that Product Managers serve in a company. And there are also times when Product Managers are met with hesitation from some of their own colleagues or as Lucas Cerdan wrote in our free eBook, The Path to Product Excellence: Stories and Advice from the Field: “What I found when I started at Algolia was resistance to product management.
Miro
FEBRUARY 21, 2019
Come see Veevi in San Francisco at the UX meetup on Feb 27!We’re excited to be hosting a live event for the Bay Area UX design and research community on February 27. “Fostering a Collaborative UX Team: Tips from Salesforce, Upwork, Copper Inc., and Zendesk” will take place at the Upwork HQ in San Francisco […]. The post Veevi Rosenstein on managing a remote research team at Zendesk appeared first on RealtimeBlog | A blog by RealtimeBoard.
Revulytics
FEBRUARY 21, 2019
“You turn schools, companies and government agencies into [hiring company’s] product lovers.” It’s the first line of a job advertisement for a customer success manager at one of the world’s global software giants. The company asks the potential hire to “drive post-deployment customer success by promoting best practices, accelerating feature adoption, cultivating relationships, and helping customers share and discover new ways to create magic moments using our technology.”.
ProductCraft Debates
FEBRUARY 21, 2019
As product managers, many of us probably consider ourselves decidedly in the world of “power users.” You probably know all the keyboard shortcuts for your favorite software. Your phone is always low battery from incessant use. You are the master of “how to” searches. But when you’re building for someone else, assuming your customers are.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
StubHub
FEBRUARY 21, 2019
By Corey Reed, Head of Data Science & Satya Gandham, Machine Learning Engineering Manager When you serve millions of customers every year?—?averaging more than 1.3 tickets sold per second?—?the opportunity to leverage all the data we have is ripe. That extensive opportunity is further enhanced by our ongoing migration to the cloud which has created several new and exciting avenues to explore.
TSIA
FEBRUARY 21, 2019
Crowdsourcing. On-demand services. The Uber model. The emerging trend of outsourcing services ordinarily performed by internal staff and resources to a large pool or network of labor providers is on the top of everyone’s mind, but what does it mean for field service management? In this post, I’m going to explore what this new generation of outsourcing looks like, how it applies to field services, and what it means for you.
The Product Coalition
FEBRUARY 21, 2019
A beginner’s guide last night, I attended a product anonymous meetup. It was the first time I’ve been to something like this in a very long time. My typical feeling towards meetups has been that my time was always better spent either working on our product at OHNO , or spending time with my family. But it was great, and I’m glad I went along. The talks centred around the topic “F*#k Roadmaps”, a topic I’ve written about ad nauseam on Medium before.
Intercom, Inc.
FEBRUARY 21, 2019
That’s why more and more businesses are turning to sites like G2.com , the place to see what others are saying about their experiences with the myriad SaaS options for business. And G2.com’s CMO Ryan Bonnici believes software purchasing will continue to evolve into a more authentic selling and buying experience. Ryan joined G2.com as its head marketing guy in late 2017, having known that he wanted to be a CMO since the age of 10.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
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