Alchemer Mobile
NOVEMBER 13, 2018
The roles of managing a mobile product team and managing an entire company share many similarities. The biggest difference is that mobile product managers deeply interact with nearly every function within their organization, yet none of them report to them. However, the mental approach product managers need to take in order to succeed is more like a CEO than any other role.
Intercom, Inc.
NOVEMBER 13, 2018
The holidays are quickly approaching, and for ecommerce businesses, that often results in significantly higher support volume for your team. . To help you stay on top of your support this season – without increasing overhead – we’ve curated a few tips for automating your support load. These tips apply broadly to many different automation products, but if you’re an Intercom customer, they’re actionable today and require no engineering work.
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The Product Guy
NOVEMBER 13, 2018
Guest Post by: Chris Martens (Mentee, Session 7, The Product Mentor) [Paired with Mentor, Vikas Batra]. As product managers, we have chosen a career path in which there are ever-changing demands on our attention. Often, we feel that there is not enough time in a day to get everything done or to handle all of the priorities in front of us. Instead, we run from one action item to another, trying not to fall behind.
Product Management University
NOVEMBER 13, 2018
There’s an old saying: “buyers are liars!” Good sales positioning and discovery techniques can help you understand true buyer motivations so you don’t end up in the Nobody Zone. If you’ve been in sales more than a month you’ve experienced a situation where buyers contact you to gather some must-have information to make an informed buying decision.
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Mind the Product
NOVEMBER 13, 2018
Managing culture can quickly become one of the most complex challenges for companies that seek to scale agile practices. If self-organization and continuous improvement aren’t already tricky enough in a team of 10 individuals, they represent a daunting challenge when teams grow to the hundreds (not mentioning companies of thousands of people). Scaling agile practices [1] in a company requires strong cultural foundations, as you build understanding and trust, between – and within – te
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ProductCraft
NOVEMBER 13, 2018
It’s a bit of a seductive thought that the grass is always greener on the other side. It’s human nature to think: “if only I had x, or y, then I could really succeed, really make a difference.” In several of my previous positions at design agencies, I remember how we’d find ourselves sitting around. The post How an Innovation Factory Scales Innovation appeared first on ProductCraft by Pendo.
Daniel Elizalde IoT Blog
NOVEMBER 13, 2018
In this episode of the IoT Product Leadership podcast, we discuss how to accelerate IoT innovation by unlearning old habits. My guest is Barry O’Reilly, a business advisor, entrepreneur, and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation. In my IoT practice, I talk to many IoT Product Leaders […].
Gainsight
NOVEMBER 13, 2018
Cheers, mate! The fourth annual Pulse Europe has come and gone and we feel pretty full of doughnuts, ice cream, and Customer Success best practices. Thanks to everyone that joined us for these two days (three days if you attended Pulse Academy Live) of discovery and fun. In case you missed it, or just want to relive the magic, we’ve summed up some memorable moments and takeaways from Pulse Europe 2018.
ProductPlan
NOVEMBER 13, 2018
While customer feedback is the gold standard of insight for product managers, not every customer request is actionable. Today we’ll discuss a few ways to determine the significance of a request in order to answer the all important question, “is this feedback actionable?” It can be tempting to act on every customer request you receive.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
AB Tasty
NOVEMBER 13, 2018
Learn what it means to personalize your website according to visitors' psychographic profile, and how the company Dotaki is bringing this tech to marketers. This article was originally posted on AB Tasty as Why Segmenting by Personality Should be Part of a Personalization Strategy.
Messages that Matter
NOVEMBER 13, 2018
If you’ve tried to improve marketing effectiveness and not had much success, consider one simple solution and a more radical one. Both are based on positioning. The simple solution is to use your position as the foundation for everything you do in marketing. Use it as much as possible and repeat it often.
Andrew Chen
NOVEMBER 13, 2018
Dear readers, Building a new growth team is hard. You have to figure out the macro organizational issues – how it fits in with marketing, product, and other functions – as well as the micro, like how to measure the success of these teams. It’s a tricky topic and something that a lot of teams are thinking about right now. A few months ago, I spoke on lessons learned from various organizational structures for the growth teams at Uber, organized as 5 broad topics: Why create a gro
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