Mind the Product

JULY 17, 2023

Christine Itwaru discusses how product managers should think about this transformative technology. Read more » The post Embracing AI as a partner appeared first on Mind the Product.

Artificial Inteligence 157

Artificial Inteligence Technology Product Management Product Manager 157

Amplitude

JULY 17, 2023

Implement these five best practices to increase engagement—and retention and revenue. With the cost of acquisition sky high, that's more important than ever.

Strategy 98

Strategy 98

Mind the Product

JULY 17, 2023

In this #mtpcon San Francisco talk, Merci Grace, Angel investor, and former Head of Growth at Slack, and offers an iterative framework to plan and execute the product discovery phase that provides value to your customer. Watch the video to see the talk in full, or read on for the key points. Read more » The post Going from 0 to 1 in Product discovery by Merci Grace appeared first on Mind the Product.

Product Research 141

Product Research Framework Product launches Product Management 141

Product Innovation Educators

JULY 17, 2023

Lessons from the discoverer of Stage-Gate for product managers Today we are talking with a legend in product management. Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. Besides his best-selling books Winning at New Products and Portfolio Management for New Products , he has published more than 130 articles on R&D and innovation management

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Reporting Tools

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. After all, analyzing customer data can help you identify areas to improve upon and anticipate customer behaviors. In this guide, we’re going to show you how to use data analytics to improve the customer experience!

Data Visualization 86

Data Visualization Customer Experience Analytic Tools Customer Feedback 86

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer. In this article, we’ve curated the 12 best software for customer feedback with all their ins and outs to help you choose which is the best fit.

Feedback Software 16

Feedback Software Customer Feedback Data Visualization Analytic Tools 16

Nir Eyal

JULY 17, 2023

Venture capital (VC) is a great opportunity for new entrepreneurs seeking to bring a product to life—but the funding is incredibly difficult to secure. A survey of almost 900 VC firms found that they consider 101 opportunities on average for every deal they close. Still, the benefits of VC funding are clear. The post How to Build an Irresistible Product for VC Investors appeared first on Nir and Far.

Product Research 52

Product Research 52

Userpilot

JULY 17, 2023

Looking for customer service best practices to provide stellar support? Modern customers are savvy and have high expectations. They want issues resolved ASAP without friction and can even switch to competitors if dissatisfied with your service. This article shows you 10 solid strategies customer service representatives can follow to keep customers satisfied and increase your loyalty and retention rates.

Reporting Tools 74

Reporting Tools Data Visualization Analytic Tools Feedback Software 74

People-First Product Leadership

JULY 17, 2023

It has been another July in San Francisco where you can hear, but not see, the fireworks. This morning as Lancaster and I walked to the Ferry Building, Karl the fog (yes, it has a verified Instagram account) was still lingering, hiding the Salesforce Tower from view. I was reflecting on conversations and slack channel updates from the prior week. In a number of situations, individuals asked for the “right” way to do something.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

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Testing

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it!

Analytic Tools 74

Analytic Tools Feedback Software Research Software Product Research 74

airfocus

JULY 17, 2023

Aligning Objectives and Key Results (OKRs) with product strategy and business objectives is crucial for organizations to drive meaningful progress and achieve their goals. This article explores the importance of this alignment and provides insights into how organizations can effectively align their OKRs with product strategy and business objectives.

Product Strategy 52

Product Strategy Strategy Article 52

ProductBoard

JULY 17, 2023

A few years ago, we started a podcast about engineering leadership and management – what it takes to be a manager at an IT company and lead a team of developers. Read more about the topic here; the podcasts – the old series and the current one – are available on all streaming services. Before I go into further details on the topic – staff+ engineering – let me first say a bit about how the idea.

Engineering 52

Engineering Leadership Development Management 52

TryMyUI

JULY 17, 2023

What's the difference between user testing and user research? User testing is just one part of the broader set of strategies and approaches termed "user research" – learn how they fit together! The post Understanding the difference between user research & user testing appeared first on The Trymata blog.

User Testing 52

User Testing Testing Blog Strategy 52

Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Data Visualization

ProductBoard

JULY 17, 2023

Picture this: a bustling startup on the cusp of greatness. The team works tirelessly, pushing their product to new heights. The CEO, driven by unbridled ambition and a burning desire for innovation, becomes obsessed with the potential of a game-changing breakthrough. In their pursuit of the next big thing, however, they risk losing sight of the core product that propelled the company to success in.

Product Strategy 52

Product Strategy Strategy Startups 52

Feedback Loop

JULY 17, 2023

Tricia Houston is the Founder and COO of The ExperienceBuilt Group. Listen now as she delves into the importance of experience design.

Customer Experience 52

Customer Experience Product Management Product Manager Management 52

Gainsight

JULY 17, 2023

As the technology sector transitions from hyper-growth to durable growth, SaaS companies are shifting their focus to safeguarding Net Revenue Retention (NRR) and ensuring customer outcomes. That’s why leading Customer Success (CS) teams are discovering ways to deliver amazing digital experiences to customers efficiently and at scale. It’s clear that Digital CS is the path forward for SaaS.

Feedback Software 52

Feedback Software Data Visualization User Testing Customer Feedback 52