Mon.Apr 18, 2022

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The 4 Steps to Becoming Indistractable

Nir Eyal

Overcoming distraction is the struggle of our time. Here are 4 simple steps to manage your wandering mind. The post The 4 Steps to Becoming Indistractable appeared first on Nir and Far.

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Fast Laughs?—?Netflix’s Attempt at Increasing User Engagement

The Product Coalition

Fast Laughs?—?Netflix's Attempt at Increasing User Engagement Short - form content is the next big thing in entertainment Photo by CardMapr on Unsplash The recent rise of short-form content has been nothing less than mind-boggling. A row of new releases from established media and entertainment companies suggests that short-form content could be the next ‘it’ thing in the entertainment industry.

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Customer Retention Analysis 101: How to do it Properly

Userpilot

If you want to understand whether your SaaS company will rise or die soon, you first need to conduct a customer retention analysis to look at important growth metrics. This data will help you understand how and why users churn. This article covers everything you need to know about getting started with retention analysis and how to use the insights to reduce churn.

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381: Tactics for increasing the innovation capacity of your organization – with Kapil Kane

Product Innovation Educators

Integrating the advantages of large organizations and startups – for product managers. Today we are talking about how your organization can more effectively innovate, using precious resources wisely to create new value. We may not talk about your organization by name, but what we will learn together will certainly apply and help you. Joining us is Kapil Kane, the Director of Innovation for Intel China.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Product Managers Prepare For The Next Step In Making Payments

The Accidental Product Manager

Facial recognition may be the next step in payment systems Image Credit: Jeff Hitchcock. In order to make sure that people want to buy their products, product managers have to stay on top of changes in the technology that people use to make payments. This used to be fairly easy: once upon a time everyone used cash, then they migrated to using credit and debit cards, next came PayPal and the like.

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What Does Outcome-Driven Product Management Mean, Exactly?

Dragonboat

Outcome-driven product management is an approach for product-centric companies to bring to market and manage a product or portfolio of products that emphasize outcomes instead of outputs while facilitating top-down alignment, bottom-up innovation, and cross-team collaboration. . The post What Does Outcome-Driven Product Management Mean, Exactly? appeared first on Dragonboat - Responsive PPM.

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Dear Strategy 132: How to Approach Customer Segmentation

Dear Strategy

On this episode of Dear Strategy, we talk about the process of customer segmentation – discussing how it is defined, what it is used for, and how you can perform segmentation for your own strategic planning process. Visit our Blog to read the full post that goes along with this episode. Subscribe to Our Mailing List to stay up to date on all the latest episodes.

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6 Steps to Launching Your Customer Health Dashboard

Gainsight

This article was originally published by Sales & Marketing Management. . Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. It can tell you which customers are likely to expand, retain, or churn.

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How to Measure User Satisfaction (Without the NPS)

dscout People Nerds

See why the NPS can lead to unclear results and what you should use instead to better understand how pleased (or unhappy) your users are.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Selling the Value of CS Internally: The Lessons Learned by Ian Anis of Tableau

Gainsight

For years now, Gainsight has been leading the campaign regarding the value of customer success and its return on investment. . Entire fields of industry are catching on, investing in the ideology and practice as a means of retaining and growing their customer base and capitalizing on the results. Interestingly, despite the overwhelming proof that customer success has a rightful place in business, especially in times of rapid growth, some remain unconvinced.

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Why you shouldn’t hire a combined UI/UX designer

TryMyUI

Yes, there can be a single person with a position as a UI/UX designer. But, should you hire them for the best results and success of the developed product? Let's find out. We'll start by understanding the roles of UX designer and UI designer. The post Why you shouldn’t hire a combined UI/UX designer appeared first on TryMyUI Blog.

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