Gainsight

DECEMBER 19, 2022

Have you ever been in a situation where there just aren’t enough hours in the day to get everything done? . Or perhaps you’re about to whip up a delicious meal, but realize that you don’t have all the needed ingredients, and are forced to get creative. Well, in more ways than one, Customer Success (CS) teams today are probably facing something similar with everything that seems to be going on in the elusive economic landscape.

Data Visualization 52

Data Visualization Reporting Tools Customer Experience Software Review 52

Mind the Product

DECEMBER 19, 2022

In her keynote session at #mtpcon London 2022, Sharon Anne Kean, Product Lead and Head of Global Expansion at Wise, talks about the tools she finds most useful to deliver maximum impact when she doesn’t have much time for product management work. [.] Read more » The post The PM Capsule Wardrobe (a growth playbook) by Sharon Anne Kean appeared first on Mind the Product.

Product Management 150

Product Management Product Manager Management Management 150

Nir Eyal

DECEMBER 19, 2022

How will you spend your precious time in the coming year? As one year ends and another begins, many of us won’t help but reflect on who we are and who we’d like to become. Most people aiming to emulate their ideal selves will resort to New Year’s resolutions—but more often than not, those are doomed to fail. The post ’Tis the Season for Reexamining Your Values appeared first on Nir and Far.

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Product Innovation Educators

DECEMBER 19, 2022

How product leaders can drive purpose and belonging. This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is a global community of professional members whose skills, expertise, and experience power the most recognized and respected innovative companies in the world. PDMA is the longest-running professional association for product managers, leaders, and innovators, having started in 1976.

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Development Product Research Management Management 100

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level!

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B2B User Testing Research Software Analytic Tools 105

Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. This is essential because your customers aren’t all the same; their needs change as they progress through your product. Today’s article is going to discuss the onboarding phases and their importance for product adoption. Read on to learn how to properly introduce users to your product and drive retention, loyalty, and revenue growth.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

dscout People Nerds

DECEMBER 19, 2022

Give your client or employer future design insights with this innovative and groundbreaking research method.

Product Research 89

Product Research Vision 89

Centercode

DECEMBER 19, 2022

By gathering valuable feedback and identifying and fixing issues early on, beta testing can help you improve the user experience and increase the chances of success for your product. Keep reading to learn more about the benefits of beta testing and how to conduct a successful beta test.

User Testing 52

User Testing Product Research Testing Roadmap 52

Innovatemap

DECEMBER 19, 2022

Knowledge is a powerful tool. It’s unique to our individual skill sets and interests. And if you’re doing it right, your wealth of knowledge is consistently evolving. At Innovatemap, our team thrives on knowledge and continuous growth. When we learn something new, we feel compelled to share with others. We’ve compiled a list of resources from the year that inspired us to do better work and be better teammates.

Books 52

Books Advertising Branding Customer Experience 52

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

airfocus

DECEMBER 19, 2022

Are you looking for the best ProductPlan alternatives? Feel free to read our in-depth analysis of ProductPlan competitors.

Product Management 40

Product Management Product Manager Management Management 40

Userpilot

DECEMBER 19, 2022

There are various notification types you can use to keep your users engaged in SaaS. When designing notifications, it’s vital to be mindful of the user experience and ensure that you have the right information in the right place. In this article, we discuss different types of notifications that can use to improve the communication between your company and customers.

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Feedback Software Reporting Tools User Testing Software Review 98

The Product Coalition

DECEMBER 19, 2022

Product adoption is hard. In fact, it’s so hard and so mysterious that there are teams of people devoted to trying to figure it out. Photo by AbsolutVision on Unsplash Product Managers spend a huge amount of our time and effort thinking about what to build, and why, and then making sure what is built is the right thing. then end that process with a simple release note on GitHub.

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Customer Experience Education Document Blog 119

Userpilot

DECEMBER 19, 2022

Few things are as crucial to your business growth as knowing how to increase retention rate. Indeed, customer retention becomes even more important as your business grows and customer acquisition costs soar. Existing customers are high-value, low-effort assets that can serve as primary revenue drivers. This makes customer retention an important performance indicator for any business strategy.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Product Research 98

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Bain Public

DECEMBER 19, 2022

Blaise Transit , a Bain Public client, recently announced new business updates that demonstrates their ongoing success and perseverance in the industry. They monopolized the summer & fall to double down on their client efforts, market strategy and planning for new features for the next set of cities they targeted in 2023. About Blaise Transit Blaise is an AI-based software platform that allows transit operators to run on-demand bus services using their existing vehicles.

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Fractional CTO CTO Coach Transportation Customer Experience 52