Revulytics

JULY 31, 2018

My colleague Michael told me about a great story he heard on a podcast from U.S. grocery store Trader Joe’s about why they sell bananas for 19 cents each instead of by the pound (not surprisingly, the episode is titled, “It’s About The Products”). CEO Dan Bane said he was watching customers in a Sun City, Arizona store, which was near a retirement complex: “We used to sell bananas by the pound, like everybody else, but that meant because we don ’ t have scales in the store, that we had to weigh

Customer Feedback 48

Customer Feedback User Testing Feedback Software Customer Experience 48

Nir Eyal

JULY 31, 2018

Many parents are concerned with their child’s seemingly obsessive video game play. Fortnite, the most recent gaming phenomenon, has taken the world by storm and has parents asking whether the shooter game is okay for kids. The short answer is yes, Fortnite is generally fine. Furthermore, parents can breathe easier knowing that research suggests gaming […].

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UX Studio

JULY 31, 2018

We don’t know what kids want, like, expect or think, says Kid UX Designer Sabine Idler. Product design for kids poses its own challenges. Throughout childhood, kids’ physical and cognitive abilities change, and so do their digital preferences. This quick guide will help you through the first steps of the design process. We also attempt to blow away the myth that designing for kids would be easy or dumbing things down suffices.

UX 107

UX Product Research Feedback Software User Testing 107

Intercom, Inc.

JULY 31, 2018

We’ve just unveiled our new publicly available Intercom App Store and rolled out a bunch of new features to make building apps on Intercom even easier at the same time. Among those features are tools and capabilities that enable anyone to build an app that can be used in the Intercom Messenger. We released a beta version of the features earlier this year to a small group of developers, including Typeform.

Feedback Software 147

Feedback Software User Testing Customer Experience Customer Feedback 147

Speaker: John Mansour

If you're looking to advance your career in product management, there are more options than just climbing the management ladder. Join our upcoming webinar to learn about highly rewarding career paths that don't involve management responsibilities. We'll cover both career tracks and provide tips on how to position yourself for success in the one that's right for you.

Product Management

First Round Review

JULY 31, 2018

At Pinterest and LinkedIn, product leader Jack Chou learned firsthand how vital it is to zero in continuously on what keeps people motivated as a company scales. Now Head of Product at Affirm, here are the four components of workplace motivation that he leans on from the start.

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Nir Eyal

JULY 31, 2018

Many parents are concerned with their child’s seemingly obsessive video game play. Fortnite, the most recent gaming phenomenon, has taken the world by storm and has parents asking whether the shooter game is okay for kids. The short answer is yes, Fortnite is generally fine. Furthermore, parents can breathe easier knowing that research suggests gaming […] The post Kids’ Video Game Obsession Isn’t Really About Video Games.

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Daniel Elizalde IoT Blog

JULY 31, 2018

In this episode of the IoT Product Leadership podcast, we talk about energy storage revolution and the key role IoT plays in this new era of distributed energy. We also talk about the challenges of building end-to-end IoT solutions both from a Product perspective as well as the internal organizational challenges that arise when building such […].

Leadership 67

Leadership 67

BrainMates

JULY 31, 2018

Another great evening at Product Book Club last week, when we got together to discuss Marty Cagan’s revised classic Inspired: How to Create Tech Products Customers Love. Thanks Julian for always being ready to give a summary for those who haven’t read the book (and a refresher for those of us who have, or have made a wholehearted partial effort). Should you read the second edition?

Customer Experience 65

Customer Experience Startups Books Vision 65

TryMyUI

JULY 31, 2018

The first few seconds on your website will decide whether users stick around, or leave. Here are 5 things you'll learn when you test users' first impressions of your site. The post 5 things you learn from a website impression test appeared first on TryMyUI Blog.

User Testing 59

User Testing Testing Blog UX 59

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Data Visualization

The Accidental Product Manager

JULY 31, 2018

The Open Mobile Summit. Mobile-first thinking is finished, your customer has moved beyond using one device. The most successful brands are now those who understand the connected consumer and make every channel and platform work towards a seamless customer experience. The Open Mobile Summit [link] (November 27th-28th, San Francisco) is the annual hub for globally renowned brands to discuss their digital strategies across all connected devices.

CTO 50

CTO Strategy Customer Experience Download 50

ProductCraft

JULY 31, 2018

I come from a long line of shoemakers. Really. My father and my father’s father, my uncles, my cousins–pretty much everyone on the paternal side of my family was or is a bonafide shoe dog. Not like cobblers, exactly; more like designers, makers, and peddlers of all types of footwear. As a child, it felt. The post Are Product Managers Like the Cobbler’s Kids?

Product Management 45

Product Management Product Manager Management Management 45

Roy Madden

JULY 31, 2018

We collected lots of great insights in the last four weeks on people’s mark-as-read workflows. In Experience 04, we are adding to the lab application five different ways to mark articles as read. Option 1. Tap on the check button on the top right of the page to mark the content of the page a read. Option 2. Long press on an article and mark the items before or after that article as read.

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Article Development 42

TSIA

JULY 31, 2018

At TSIA, we are dedicated to helping services organizations both large and small grow and advance in the technology industry. We'd like to take the opportunity to welcome our newest members, as well as acknowledge companies already a part of the TSIA community who have recently renewed or expanded their membership to include additional research practices TSIA has to offer.

Research Software 40

Research Software Technology 40

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing