Wed.Nov 04, 2020

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How many product managers does it take to write an article?

The Product Coalition

Two friends share tools they learned from improv comedy to help you on your product journey By Becca Groner and Gabby Zilkha As product managers with improvisational comedy training, we’ve been surprised how often our improv skills have helped us be more effective in our roles. We, Becca and Gabby, have been improvising since our college improv troupe days and have learned a few tricks of the trade.

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Tips for creating a great customer support experience during the holidays

Intercom, Inc.

The holidays are fast approaching, and for ecommerce businesses, that often results in significantly higher support volume for your team – which is set to further accelerate this holiday season due to the impact of COVID-19. The Conversational Support Funnel can help you stay on top of your support, without increasing your overhead. Below, we share our favorite tips for proactively and automatically resolving queries, at scale.

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Where Does Product Fit? What’s Being a CPO Really Like? Dave Wascha Tells All

Mind the Product

In this video, Zoopla’s CPTO Dave Wascha shares his take on the reality of the CPO role, where Product fits within the organisation, what skills product managers need to be successful, and more. Watch the session in full or read on for the top 5 highlights. About Dave Wascha Dave Wascha started as a product [.]. Read More. The post Where Does Product Fit?

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7 Must-Follow Publications to Follow on Medium as a Product Manager

The Product Coalition

Getting the most out of Medium as a product professional is down to a combination of what people, and also what publications, you follow. Continue reading on Product Coalition ».

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Hiten Shah on mastering the art of distributed product management

ProductBoard

“Product management has not changed, but our way of working has.” With over 17 years’ experience building distributed teams at the companies he has founded, Hiten Shah knows what it takes to make great products in a distributed world. In a talk he gave at our recent Product Excellence Summit, the CEO & co-founder of FYI explained that although many things have changed in those 17 years.

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ONE THING on a Pivot and a Roadmap Walk into a Bar

Product Culture

Sometimes your strategy turns out to be all wrong. At that point, the business may decide to pivot. It doesn’t make sense to wait for a regularly scheduled roadmap review or OKRs to update strategy. When it’s time for a pivot, revisit everything in your roadmap from the product vision down, and be explicit about what is changing, what is not changing, and why these changes are necessary and good.

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Product Love Podcast: Bella Renney, Head of Product at Tray.io

ProductCraft

Product Love · Bella Renney, Head of Product at Tray.io: north star metrics On this week’s episode of Product Love, I sat down with Bella Renney, the head of product at Tray.io. She’s always been fascinated by using technology to solve problems, which led her to a career product management. In this episode, we discuss. Read more » The post Product Love Podcast: Bella Renney, Head of Product at Tray.io appeared first on ProductCraft by Pendo.

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Are You A Coachable Product Leader?

Bain Public

It’s rare for me to find a company whose strategy is specific and actionable enough to prioritize product work. When faced with a laundry list of strategies filled with 5, 8 or 13 tactical goals, it can be very difficult to prioritize anything. While most of your roadmap initiatives support one tactic or another, each functional group will call out for new initiatives that match other objectives and they’ll want the entire development effort in the upcoming release.

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5 Use Cases of AI Reducing The Cost of Medical Imaging

Arkenea

Artificial Intelligence is transforming the world of Radiology. Here is how AI can help reduce the cost of medical imaging for your practice. The post 5 Use Cases of AI Reducing The Cost of Medical Imaging appeared first on Arkenea.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Why Your Outdated Website Needs a Product Marketing Refresh

Innovatemap

2020 has become a digital-forward year for your business, which has been easy for some but riddled with challenges for many. How you sell and market your products, services, solutions, offerings, you name it, has changed. Your team needs a set of digital tools to leverage, but let’s focus on the one that can make your break you in these times: your website.

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How Amplitude Uses Amplitude to Drive Impact

Amplitude

We’ve all had times when we’ve read an article or blog post and wondered if the company uses its own solution to drive its success. Well at Amplitude, we do. Our tool is fundamental to every stage of our product development process. In other words, Amplitude helps us make Amplitude better for you. The reason that our platform is so vital to our process is its versatility; you can use Amplitude to drive impact at all levels of your product operation.

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The Only Guide to Code Free Tools for UX Design You’ll Ever Need

Userpilot

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In the bad old days, SaaS companies had to build every part of their products from scratch. That’s no longer the case – thank goodness! In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role.

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How to Support a Change Management Process Using Roadmaps

ProductPlan

Change is hard. It’s an uphill battle against the familiar, the routine, complacency, and inertia. Even when people agree, change is needed. Figuring out the best change management process requires continued commitment and discipline. Larger changes are even harder, mainly when the status quo has been stagnant for an extended period of time. On top of it all, all change needs to sync up across the entire organization’s complexities.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.