Thu.Dec 10, 2020

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The Complete Guide to Building MVPs

Mind the Product

The goals of a minimum viable product are centred around idea validation and execution, learning, experiments, and ways of minimizing the effort to bring a meaningful new product to market. For the majority of product owners, having an MVP is not a question at all, while some are still skeptical about spending time on this [.]. Read More. The post The Complete Guide to Building MVPs appeared first on Mind the Product.

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10+ Resources to awaken your strategic brain

The Product Coalition

Photo by Barn Images on Unsplash Best 10+ Resources to awaken your strategic brain Books, articles, and strategy gurus As you climb the career ladder, you realize you need to allocate more time to strategic work and less to your well-known tactical tasks. Regretfully, we learned and perfected our day-to-day chores (which led to a promotion!), but we had no previous training on strategy.

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Every Space is Political

dscout People Nerds

Transformative justice is more crucial than ever. Sarah Fathallah believes researchers are primed to assist in this critical moment if we can “move at the speed of trust.” .

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Negative User Feedback? Handle it like Bill Gates!

Userpilot

Nobody likes getting negative feedback. If you don’t like getting negative feedback either – congratulations! You’re a human! You’d probably pass the Turing Test! It’s normal. It hits our egos and makes us feel like a failure. But the whole point of killing it like a pro – in product or elsewhere – is not to take negative feedback personally.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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20 "Non-Research" Skills All User Researchers Should Develop

dscout People Nerds

We asked 6 lead UX researchers “What non-technical-research skill should any human-centered research have?” Here’s what they said.

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10 use cases for Productboard’s dynamic customer segmentation

ProductBoard

Zero in on your target segments’ needs, faster With Productboard’s dynamic customer segmentation and Salesforce integration, product managers finally have a quick and seamless way to understand customer needs and strategically segment using customer feedback and CRM data. Product teams can use segmentation to quickly prioritize strategic features for key customers.

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How to Onboard a Product Manager

ProductCraft

So, you’ve made the hire. Congratulations — finding the right product manager who can help your team succeed is a huge burden off your shoulders. As a member of the welcoming committee, you well know that onboarding is extremely important to the success of your new colleague. Here are the stakes, according to Harvard Business. Read more » The post How to Onboard a Product Manager appeared first on ProductCraft by Pendo.

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5 Embedded Analytics Tips For SaaS Product Managers

Qrvey

As we enter the new year, many SaaS companies are about to begin the process of evaluating embedded analytics tools for their SaaS applications. If you’re a SaaS product manager looking for an embedded analytics solution, we know you have a lot to consider. Embedded analytics can add a lot of value for your end. The post 5 Embedded Analytics Tips For SaaS Product Managers appeared first on Qrvey.

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Gainsters of Gainsight: Meet Riana Upton, Associate Product Marketing Manager

Gainsight

1. Tell us a bit about yourself and what your role is at Gainsight. . My name is Riana Upton and I’m on Gainsight’s product marketing team. . You could say I’ve really leaned into the idea of “Shoshin” (one of Gainsight’s values meaning, ‘a beginner’s mind’) during my time here. During my three years at Gainsight, I’ve gone from content marketing to product marketing which has given me an amazing opportunity to learn from and work with so many great Gainsters. .

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Analyzing Intelligence and Insights to Stay Ahead of the Curve with Amplitude and Split

Amplitude

Without data, product and engineering teams aren’t able to build world-class digital products and features effectively. Product teams can turn into feature factories, building new features to drive user adoption and retention. The problem is very few of those features launch successfully and drive success for product teams. On top of it, there’s rarely any data to help product teams understand how their features are performing or why users exhibit certain behaviors.

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A Comprehensive Guide to Accessible User Research: Part 2 – Recruitment and Preparation

dscout People Nerds

Researchers often want to include people with access needs in their studies but don’t know where to begin. This three-part series covers the various considerations for adapting your practice to include people with disabilities.

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Software Equity Group Q3 2020 SaaS Valuation Update

DevelopmentCorporate

SEG's Q3 2020 SaaS Index report shows record valuations in spite of Covid-19 crisis. The post Software Equity Group Q3 2020 SaaS Valuation Update appeared first on Development Corporate.

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The Effort:Experience Ratio | Ruth Everard, DragonMobility | BoS Europe 2019

Business of Software Conference

Ruth Everard // DragonMobility. Despite a severe physical disability, Ruth has a law degree from Oxford University, trained as a solicitor with one of the world’s largest law firms practicing in the City in hedge funds and private equity. She then went on to become managing director of Dragonmobility, the not-for-profit that gives to others the specialist powerchairs which made it all possible for her.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Partnerships lessons from Stripe & Notion — Cristina Cordova on creating win-win deals

The Review by First Round

Today’s episode is with Cristina Cordova, Notion’s Head of Platform & Partnerships. Previously, she was the 28th employee and the first partnerships hire at Stripe, where she cultivated partnerships with companies like Shopify, Squarespace and Apple, built out the BD org, and led their new Corporate Card effort. After a decade in partnerships, Cristina has bagged big deals, honed her negotiation skills, built out teams — and made plenty of mistakes she hopes others can learn from.

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Solving the customer success equation: Nick Mehta on delivering value at scale

Intercom, Inc.

Few are better placed to explain the concept of customer success than Nick Mehta. As CEO of Gainsight , he has done more than most to popularize the category in the B2B SaaS world, and these efforts recently culminated in the company being acquired by Vista Equity Partners for $1.1 billion. Nick’s belief that business is personal underpins his outlook, and he takes a “human-first” approach in his role.

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Learning How to “See” Data

Amplitude

In a response to an early draft of this series, Eric Peterson (co-founder of Automaton, previously at Tableau), made this astute observation: I wonder if instrumentation apprehension/paralysis is rooted in a fundamental lack of data literacy. If you have a mental model of rows and columns , what they represent, and how to find patterns in them, you intuitively get to “what rows and columns would show the patterns I care about?”.

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Customer Experience Trends Product Owners Should Consider in 2021

Innovatemap

With the end of 2020 on the not-so-distant horizon, it’s time to evaluate how to enhance the experience of 2021 consumers. Creating an exceptional customer experience (CX) is an ongoing challenge for a number of reasons. Business leaders in some traditional industries don’t see CX as a priority. Business leaders at some very sophisticated companies don’t have a clear view of who their customers are or what they want.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Driving a Unified Experience with Your Customer Success Team

Gainsight

The purpose of your Customer Success team is ultimately to drive customer outcomes. But they are not alone in this endeavor. The Product team is part of the process of serving customers, as well. They control the customer experience through the product they own. But what if everyone is working from a different source of truth? Differences in customer data can be challenging, and it inhibits internal collaboration.

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The Value of Not Knowing

Split

There is a lot to unpack in Jon Smart’s book, Sooner Safer Happier: Antipatterns and Patterns for Business Agility , but the biggest surprise I found along the way was the critical role that humility plays in success. . Whether your goal is to transform your organization, create a game-changing product, or both, believing you have all the answers before you start is the surest path to waste and unnecessary suffering along the way.