Mind the Product

JANUARY 17, 2023

In this adapted excerpt from his recent book Career Dreams to Career Success: Conversations with a Mentor Sigi Osagie discusses finding your product passion to create product magic. I smiled to myself as I admired the rhythmic flow of her gait, and how she carried herself with the elegance that is so characteristic of many [.] Read more » The post Product managers with passion create product magic appeared first on Mind the Product.

Product Management 168

Product Management Product Manager Management Management 168

Intercom, Inc.

JANUARY 17, 2023

Designing a product is a balancing act. . At Intercom, we balance strong opinions about the future of customer support with our goal of meeting a huge variety of customer needs. Some customers want a simple, out-of-the-box solution, but others need customizability – that’s where flexibility comes in. . “Opinionated by default and flexible under the hood means our solutions are easy to use out of the box, but can be customized to suit specific needs”.

Reporting Tools 118

Reporting Tools Feedback Software Data Visualization Outbound 118

Userpilot

JANUARY 17, 2023

Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate. If you want to build a loyal customer base and nurture product growth , your focus should be spent on making users realize the value of your product as soon as possible—which might be trickier than you think. So, let’s talk about value realization and what you can do to improve it.

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Feedback Software Research Software Onboarding KPIs Customer Experience 98

Gocious Blog

JANUARY 17, 2023

Global markets are huge drivers of economic growth, contributing to GDP and promoting economic stability within countries across the globe. The ability for corporations to operate in diverse locations allows for better access to resources, opens up new labor markets, and secures new consumer markets in which to sell their goods. In addition, local businesses often rely on trade with foreign suppliers for raw materials and components from which to produce their finished products.

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Presentation Management Management Marketing 82

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

ProductPlan

JANUARY 17, 2023

Successful products solve customer problems. The key to product success, then, is simply to understand those problems, and the obvious way to do that is to talk to customers, right? Well…no. There are all kinds of ways to make mistakes when seeking input from customers: You can talk to the wrong ones. You can talk to too few. You can talk to too many.

B2B 59

B2B User Testing Customer Feedback Customer Experience 59

ProductBoard

JANUARY 17, 2023

The secrets to using your roadmap to drive stakeholder alignment, from Bruce McCarthy If reframing how you approach roadmaps is on your list of resolutions in 2023, then you’re in the right place. Bruce McCarthy, serial entrepreneur and co-author of Product Roadmaps Relaunched, recently joined the Productboard Product Makers community for an event discussing roadmaps and stakeholder alignment.

Roadmap 52

Roadmap Events Product Management Product Manager 52

Roadmunk

JANUARY 17, 2023

Product managers, what’s in your tech stack? Check out these ideas for product management software that helps make your job easier.

Product Management 52

Product Management Product Manager Management Management 52

airfocus

JANUARY 17, 2023

Here at airfocus, we're always working to improve our service and bring you the best features. And in this post, we're going to touch on one of the features that make airfocus so great: Custom views.

Product Strategy 40

Product Strategy Strategy 40

Johanna Rothman

JANUARY 17, 2023

I'm reviewing experience report proposals for the XP 2023 conference. While I see potential in many of these proposals, I don't see enough proposals that make me say, “Yes! I want to read this report! And see the speaker!” (Yes, I react in exclamation marks when I read a terrific proposal.). Experience reports allow us to learn from each other, from the successes and the failures and everything in between.

Agile 19

Agile Books Consulting Blog 19

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

airfocus

JANUARY 17, 2023

Different teams, different stakeholders, requests, features and a lot of tasks! The life of a PM can be a busy one, but with the right task prioritization, everyone can stay focused and aligned on the most important work.

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Userpilot

JANUARY 17, 2023

A frictionless customer experience ensures your customers stay with you for a long time. But it requires dedication and consistency to achieve a frictionless experience for your users. To help you, we have put together this article with different types of friction, and practical steps to create seamless customer experiences and drive product growth.

Customer Experience 98

Customer Experience Analytic Tools Feedback Software Data Visualization 98

Gainsight

JANUARY 17, 2023

In a rollercoaster global economy, you need to do everything in your power to take care of all of your customers. But when you’ve got customers across a wide variety of segments and geos, where do you start? You probably won’t be surprised at our answer: digital customer success (DCS). To help you build a more robust, sustainable, and scalable Customer Success (CS) program, we created The Digital Customer Success Kit for Savvy SaaS Companies.

User Friction 52

User Friction Customer Experience CTO Download 52