Tue.Jan 17, 2023

article thumbnail

Product managers with passion create product magic

Mind the Product

In this adapted excerpt from his recent book Career Dreams to Career Success: Conversations with a Mentor Sigi Osagie discusses finding your product passion to create product magic. I smiled to myself as I admired the rhythmic flow of her gait, and how she carried herself with the elegance that is so characteristic of many [.] Read more » The post Product managers with passion create product magic appeared first on Mind the Product.

article thumbnail

Intercom’s product principles: Building product that’s opinionated by default, but flexible under the hood

Intercom, Inc.

Designing a product is a balancing act. . At Intercom, we balance strong opinions about the future of customer support with our goal of meeting a huge variety of customer needs. Some customers want a simple, out-of-the-box solution, but others need customizability – that’s where flexibility comes in. . “Opinionated by default and flexible under the hood means our solutions are easy to use out of the box, but can be customized to suit specific needs”.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is Value Realization in SaaS and Why Does It Matter?


Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate. If you want to build a loyal customer base and nurture product growth , your focus should be spent on making users realize the value of your product as soon as possible—which might be trickier than you think. So, let’s talk about value realization and what you can do to improve it.

article thumbnail

7 Vulnerabilities Global Manufacturing Presents & How to Manage Them

Gocious Blog

Global markets are huge drivers of economic growth, contributing to GDP and promoting economic stability within countries across the globe. The ability for corporations to operate in diverse locations allows for better access to resources, opens up new labor markets, and secures new consumer markets in which to sell their goods. In addition, local businesses often rely on trade with foreign suppliers for raw materials and components from which to produce their finished products.

article thumbnail

Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

article thumbnail

Getting Quality Results from B2B Customer Interviews


Successful products solve customer problems. The key to product success, then, is simply to understand those problems, and the obvious way to do that is to talk to customers, right? Well…no. There are all kinds of ways to make mistakes when seeking input from customers: You can talk to the wrong ones. You can talk to too few. You can talk to too many.

More Trending

article thumbnail

5 secrets to success driving stakeholder alignment on roadmaps


The secrets to using your roadmap to drive stakeholder alignment, from Bruce McCarthy If reframing how you approach roadmaps is on your list of resolutions in 2023, then you’re in the right place. Bruce McCarthy, serial entrepreneur and co-author of Product Roadmaps Relaunched, recently joined the Productboard Product Makers community for an event discussing roadmaps and stakeholder alignment.

Roadmap 52
article thumbnail

10 best product management tools for 2023 | Roadmunk


Product managers, what’s in your tech stack? Check out these ideas for product management software that helps make your job easier.

article thumbnail

How To Use airfocus Custom Views to Supercharge Your Workspace


Here at airfocus, we're always working to improve our service and bring you the best features. And in this post, we're going to touch on one of the features that make airfocus so great: Custom views.

article thumbnail

How to Write a Successful Experience Report Conference Proposal

Johanna Rothman

I'm reviewing experience report proposals for the XP 2023 conference. While I see potential in many of these proposals, I don't see enough proposals that make me say, “Yes! I want to read this report! And see the speaker!” (Yes, I react in exclamation marks when I read a terrific proposal.). Experience reports allow us to learn from each other, from the successes and the failures and everything in between.

Agile 20
article thumbnail

Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

article thumbnail

How to Prioritize Product Tasks Effectively


Different teams, different stakeholders, requests, features and a lot of tasks! The life of a PM can be a busy one, but with the right task prioritization, everyone can stay focused and aligned on the most important work.

article thumbnail

Best Practices For Creating a B2B Frictionless Customer Experience


A frictionless customer experience ensures your customers stay with you for a long time. But it requires dedication and consistency to achieve a frictionless experience for your users. To help you, we have put together this article with different types of friction, and practical steps to create seamless customer experiences and drive product growth.

article thumbnail

Need to Do More With Less? Try Digital Customer Success


In a rollercoaster global economy, you need to do everything in your power to take care of all of your customers. But when you’ve got customers across a wide variety of segments and geos, where do you start? You probably won’t be surprised at our answer: digital customer success (DCS). To help you build a more robust, sustainable, and scalable Customer Success (CS) program, we created The Digital Customer Success Kit for Savvy SaaS Companies.