Sat.Mar 20, 2021 - Fri.Mar 26, 2021

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Why we say Agile when you want to say chaos

Mind the Product

Most people working in a tech environment have experience working with Agile methodologies. However, it’s very common to see that Agile principles and philosophy are not correctly interpreted and implemented. Some companies fall into the “Agile = speed increase” trap. They focus on how the technical team performs or delivers, but not on what matters: [.

Agile 159
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Stop whinging about “Tactical” vs. “Strategic”

The Product Bistro

Product Management often feels like they are too tactical, and they should be more strategic, but not all tactical tasks are bad to own.

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How To Master Your Customer’s Needs Using JTBD

The Product Coalition

Jobs-to-be-Done is the framework for understanding your customer’s needs. However, it goes further than just understanding, and it provides the foundations for improving existing products and services, launching new products and go-to-market activities. The purpose of this article is to curate and summarise the best thinking out there on Jobs-to-be-Done in order to explain what it is, why you need to use it and how you can apply it.

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If Your Product Strategy Doesn’t P**s Somebody Off, It’s Not Very Good!

Product Management University

Don’t get me wrong. The goal of your product strategy isn’t to p**s people off. It’s to demonstrate that your product direction is aligned with the goals and priorities of your target customers, current customers included. It’s to demonstrate that you have a vision beyond the next release or two for how you’re going to make customers better at mission-critical processes that are strategic to their business.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Beat Your Competition: Building a Stand-out Mobile Customer Experience

Alchemer Mobile

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Almost every article started out with a long opening paragraph explaining the importance of mobile. But if you clicked on this article, we’re going to take a wild gamble that you already know that. So, we won’t waste your time.

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Stop whinging about "Tactical" vs. "Strategic"

The Product Bistro

Ask ten product managers what their life is like, and you will get ten different answers. However, there will be one constant. They will complain that they do too much “Tactical” work. It is a complaint, and one that people both inside and outside of product management will make, but it ought to be a cause for thought. First, Tactical is not a great term.

Strategy 195
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Refreshing the Mind the Product brand for the next decade

Mind the Product

Over the coming days, weeks, and months you’ll notice that our brand has received a bit of a makeover. In this post, we’ll reveal how we’ve chosen to elevate our beloved venn, brand colours, and more. Mind the Product started as ProductTank in 2010 – a simple meetup with just 25 people in the back [.] Read more » The post Refreshing the Mind the Product brand for the next decade appeared first on Mind the Product.

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2021 App Retention Benchmarks

Alchemer Mobile

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. While companies took varied approaches to improving app retention, one theme is clear: Most mobile teams’ focus has shifted to retention over acquisition. Retaining customers tends to cost less than acquiring new ones and offers additional benefits through improving overall lifetime value.

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CX pioneer Jeanne Bliss on building customer-centric businesses

Intercom, Inc.

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. She’s been coaching business leaders for over 30 years, helping them build more customer-centric initiatives and create long-lasting, memorable relationships with their customers.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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Agile Frameworks And The Cargo Cult: When The Planes Stop Coming

The Product Coalition

I often meet managers who tell me: “Agility? That’s an old hat! We have been doing this for a long time.” Continue reading on Product Coalition ».

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Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience

Mind the Product

How much should you be charging? Are you leaving money on the table, or are you scaring away potential customers? Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. In this episode, sponsored by Hotjar, listen [.]. Read More. The post Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience appeared first on Mind the Product.

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How to Develop a Strong Product Strategy in 2021

Userpilot

Defining your product strategy is the most important aspect of deciding to build something new. It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. But where do you start, how do you define it, and how do you take the steps to achieve it? If you want to learn more, keep reading.

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Customizing the customer experience: How Grover boosted the power of their support with custom apps

Intercom, Inc.

The rise of subscription services brought with it a huge shift in consumer buying habits. According to research, the subscription economy has grown by more than 350% in just under a decade, which perhaps isn’t all that surprising when you consider how many of the services you use on a daily basis are subscription-based. Leading the charge in the tech subscription space is Grover , a platform that offers consumers more flexible ways to access tech by enabling them to rent devices such as phones,

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Ideating A Business Idea With The Kickbook

The Product Coalition

Marc Randall from Adobe wanted to make innovation accessible to every employee — so he created the Kickbox. Read all about it in this post. Continue reading on Product Coalition ».

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7 easy ways to show your company the value of product

Mind the Product

If you’re working in an organization that’s resistant or slow to transform from project to product thinking, you are not alone. I see it all the time and in this post, I’ll suggest how you can become the driving force for change, and show your company the value of a product mindset, in an effort [.] Read more » The post 7 easy ways to show your company the value of product appeared first on Mind the Product.

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This GTM-Leader-Turned-Investor Crowdsources Early Lessons From Stripe, Figma & More

First Round Review

As he makes the transition from operator to investor, Meka Asonye looks back on his career as a sales leader at Stripe and Mixpanel to offer tactical takeaways and go-to-market lessons — crowdsourcing additional advice from the top revenue leaders in his network.

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Enlightening Conversation on the Badass Agile Podcast

Johanna Rothman

I had a terrific time with Chris Williams on his Badass Agile podcast. We discussed the Modern Management Made Easy books. (Let me just say, I love the fact that I can now say I am a Badass. Hehehe.). We had a terrific discussion. Some of the topics we covered: Are managers born or made? The seven principles I covered in the books. How managers need to collaborate to achieve agility.

Agile 106
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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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How To Capture Deep Customer Insights and Build Exceptional Products

The Product Coalition

Getting the right customer insights is the surest way to boost your product success. Continue reading on Product Coalition ».

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Top Product Talks from AsiaPac

Mind the Product

As #mtpcon #mtpcon Digital APAC (14-15 April) draws near, we’ve taken a tour of our video archive to revisit some awesome product talks from the region. From #mtpcon talks on remote discovery and design thinking to ProductTank talks on imposter syndrome and SaaS product launches. This selection of videos also includes 3 talks that were [.]. Read More.

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Thank God, We Are Not a Flat Org Anymore

UX Studio: Product Management

Our team was like magic. Every Friday we sat down for an hour to our usual how-we-work ritual, when the six of us discussed how we should do things at work. People brought up many different topics in these meetings: how to do certain design tasks, how to handle difficult clients, how to hire new team members, etc. And we always came up with a general solution we could use in the future any time the same problem occurs.

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Best Books for Product Managers

Ken Norton

Essential product management reading -. I’m regularly asked for product manager book recommendations. There are lots of excellent books about product management, but these are the ones I'd consider essential to any PM’s bookshelf. TOP PICK Product Leadership: How Top Product Managers Launch Awesome Products and Build Successful Teams By Richard Banfield, Martin Eriksson and.

Books 105
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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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Behavioural Patterns: Increase Sales By Implementing This Into Your Products

The Product Coalition

If we would process every thought and every decision consciously, our brain would overheat. That’s when behavioural patterns come into… Continue reading on Product Coalition ».

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Stories from the ProductTank Community – Sydney

Mind the Product

ProductTank organiser Benjamin Wirtz gives us a sneak peek of what the product scene is like in Sydney Australia. What is it that motivates you to run ProductTank meetups? Product Management is still poorly understood in most companies down under. The people who ultimately manage product managers often have no experience in the role and can [.]. Read More.

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5 Key Capabilities That Your VMware Horizon Monitoring Solution Must Have

eG Innovations

In an earlier blog post, we had discussed the major challenges that VMware Horizon admins encounter when supporting VMware Horizon-based virtual applications and virtual desktops. In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 2 Providing Deep Insights into Virtual Desktops/RDS

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Future of Working Together

The Product Guy

You had better be good at collaborating and building a collaborative environment. It is the future. Watch and learn more from product management expert, Mihaela Draghici.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr