Sat.Mar 20, 2021 - Fri.Mar 26, 2021

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Why we say Agile when you want to say chaos

Mind the Product

Most people working in a tech environment have experience working with Agile methodologies. However, it’s very common to see that Agile principles and philosophy are not correctly interpreted and implemented. Some companies fall into the “Agile = speed increase” trap. They focus on how the technical team performs or delivers, but not on what matters: [.

Agile 179
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Stop whinging about “Tactical” vs. “Strategic”

The Product Bistro

Product Management often feels like they are too tactical, and they should be more strategic, but not all tactical tasks are bad to own.

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How To Master Your Customer’s Needs Using JTBD

The Product Coalition

Jobs-to-be-Done is the framework for understanding your customer’s needs. However, it goes further than just understanding, and it provides the foundations for improving existing products and services, launching new products and go-to-market activities. The purpose of this article is to curate and summarise the best thinking out there on Jobs-to-be-Done in order to explain what it is, why you need to use it and how you can apply it.

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10x Your Interview Skills to Create Digital Products That Delight

280 Group

Why Should We Conduct Interviews? Because there’s real value to user research. Companies save money and ship fewer wrong products when conducting user research. A good rule of thumb is that for every $1 of research spent saves $100 dollars in development by ensuring that we build the right product—on our first try. Customer interviews are one form of qualitative research that you can conduct.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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If Your Product Strategy Doesn’t P**s Somebody Off, It’s Not Very Good!

Product Management University

Don’t get me wrong. The goal of your product strategy isn’t to p**s people off. It’s to demonstrate that your product direction is aligned with the goals and priorities of your target customers, current customers included. It’s to demonstrate that you have a vision beyond the next release or two for how you’re going to make customers better at mission-critical processes that are strategic to their business.

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Health matters: Store and process healthcare data in a HIPAA-compliant manner using Intercom

Intercom, Inc.

The onset of COVID-19 has accelerated a digital transformation in the healthcare industry, resulting in changes to how patients receive care and how medical records are stored and processed. From healthcare providers to insurers and others, the pandemic is rapidly driving organizational change and prompting businesses to consider future needs by adopting new technologies to replace or assist with historically manual workflows without compromising on care or privacy.

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Stop whinging about "Tactical" vs. "Strategic"

The Product Bistro

Ask ten product managers what their life is like, and you will get ten different answers. However, there will be one constant. They will complain that they do too much “Tactical” work. It is a complaint, and one that people both inside and outside of product management will make, but it ought to be a cause for thought. First, Tactical is not a great term.

Strategy 195
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Refreshing the Mind the Product brand for the next decade

Mind the Product

Over the coming days, weeks, and months you’ll notice that our brand has received a bit of a makeover. In this post, we’ll reveal how we’ve chosen to elevate our beloved venn, brand colours, and more. Mind the Product started as ProductTank in 2010 – a simple meetup with just 25 people in the back [.] Read more » The post Refreshing the Mind the Product brand for the next decade appeared first on Mind the Product.

Branding 228
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2021 App Retention Benchmarks

Alchemer Mobile

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. While companies took varied approaches to improving app retention, one theme is clear: Most mobile teams’ focus has shifted to retention over acquisition. Retaining customers tends to cost less than acquiring new ones and offers additional benefits through improving overall lifetime value.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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CX pioneer Jeanne Bliss on building customer-centric businesses

Intercom, Inc.

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. She’s been coaching business leaders for over 30 years, helping them build more customer-centric initiatives and create long-lasting, memorable relationships with their customers.

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Trailblazing Women in Product Management: Arati Sohoni, Director of Product Management at Walmart

280 Group

For our next installment of the Women in Product Management Series, I interviewed Arati Sohoni, Director of Product Management at Walmart. View the full list of this blog interview series to learn the stories of more women product leaders. How did you get into product management? My transition into product management was very interesting. I was working at a healthcare startup that was doing electronic prescriptions.

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Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience

Mind the Product

How much should you be charging? Are you leaving money on the table, or are you scaring away potential customers? Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. In this episode, sponsored by Hotjar, listen [.]. Read More. The post Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience appeared first on Mind the Product.

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Agile Frameworks And The Cargo Cult: When The Planes Stop Coming

The Product Coalition

I often meet managers who tell me: “Agility? That’s an old hat! We have been doing this for a long time.” Continue reading on Product Coalition ».

Agile 161
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Customizing the customer experience: How Grover boosted the power of their support with custom apps

Intercom, Inc.

The rise of subscription services brought with it a huge shift in consumer buying habits. According to research, the subscription economy has grown by more than 350% in just under a decade, which perhaps isn’t all that surprising when you consider how many of the services you use on a daily basis are subscription-based. Leading the charge in the tech subscription space is Grover , a platform that offers consumers more flexible ways to access tech by enabling them to rent devices such as phones,

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How to Develop a Strong Product Strategy in 2021

Userpilot

Defining your product strategy is the most important aspect of deciding to build something new. It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. But where do you start, how do you define it, and how do you take the steps to achieve it? If you want to learn more, keep reading.

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7 easy ways to show your company the value of product

Mind the Product

If you’re working in an organization that’s resistant or slow to transform from project to product thinking, you are not alone. I see it all the time and in this post, I’ll suggest how you can become the driving force for change, and show your company the value of a product mindset, in an effort [.] Read more » The post 7 easy ways to show your company the value of product appeared first on Mind the Product.

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Ideating A Business Idea With The Kickbook

The Product Coalition

Marc Randall from Adobe wanted to make innovation accessible to every employee — so he created the Kickbox. Read all about it in this post. Continue reading on Product Coalition ».

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How Data Lifecycle Management Applies to Product Analytics

Amplitude

Many organizations collect data, but not all effectively manage it throughout its lifecycle. According to one McKinsey & Company report , organizations are still managing data “with ad hoc initiatives and one-off actions, rather than through long-term strategic adjustments that are required for sustainable success in an evolving business environment.

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This GTM-Leader-Turned-Investor Crowdsources Early Lessons From Stripe, Figma & More

First Round Review

As he makes the transition from operator to investor, Meka Asonye looks back on his career as a sales leader at Stripe and Mixpanel to offer tactical takeaways and go-to-market lessons — crowdsourcing additional advice from the top revenue leaders in his network.

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Top Product Talks from AsiaPac

Mind the Product

As #mtpcon #mtpcon Digital APAC (14-15 April) draws near, we’ve taken a tour of our video archive to revisit some awesome product talks from the region. From #mtpcon talks on remote discovery and design thinking to ProductTank talks on imposter syndrome and SaaS product launches. This selection of videos also includes 3 talks that were [.]. Read More.

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How To Capture Deep Customer Insights and Build Exceptional Products

The Product Coalition

Getting the right customer insights is the surest way to boost your product success. Continue reading on Product Coalition ».

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Enlightening Conversation on the Badass Agile Podcast

Johanna Rothman

I had a terrific time with Chris Williams on his Badass Agile podcast. We discussed the Modern Management Made Easy books. (Let me just say, I love the fact that I can now say I am a Badass. Hehehe.). We had a terrific discussion. Some of the topics we covered: Are managers born or made? The seven principles I covered in the books. How managers need to collaborate to achieve agility.

Agile 111
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Thank God, We Are Not a Flat Org Anymore

UX Studio: Product Management

Our team was like magic. Every Friday we sat down for an hour to our usual how-we-work ritual, when the six of us discussed how we should do things at work. People brought up many different topics in these meetings: how to do certain design tasks, how to handle difficult clients, how to hire new team members, etc. And we always came up with a general solution we could use in the future any time the same problem occurs.

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Stories from the ProductTank Community – Sydney

Mind the Product

ProductTank organiser Benjamin Wirtz gives us a sneak peek of what the product scene is like in Sydney Australia. What is it that motivates you to run ProductTank meetups? Product Management is still poorly understood in most companies down under. The people who ultimately manage product managers often have no experience in the role and can [.]. Read More.

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Behavioural Patterns: Increase Sales By Implementing This Into Your Products

The Product Coalition

If we would process every thought and every decision consciously, our brain would overheat. That’s when behavioural patterns come into… Continue reading on Product Coalition ».

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!