Remove Education Remove Engineering Remove Systems Review Remove Weak Development Team
article thumbnail

Solving for complex onboarding: Paving a path to value for your customers

Intercom, Inc.

Product teams often fall into the trap of spending most of their time on the core functionality of the products they’re building. Without an accessible onboarding process , customers may never reach the stage where they can use the game-changing features your team has worked so hard to build, making outcomes difficult to achieve.

article thumbnail

Words matter: Removing exclusionary terminology from our codebase

Intercom, Inc.

And while seeing this work come to fruition, Sam, a Product Engineer at Intercom, was inspired to find more ways to get involved. My team’s lead engineer stopped what he was doing and announced to the all-male room, ‘Looks like the token female engineer has arrived.’

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Develop a Video Streaming App: Features, Cost, and Tech Stack

The Product Coalition

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

article thumbnail

16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

article thumbnail

How to Write a Great Front-End Developer Resume

PMLesson's Ace the PM Interview

Creating a concise, specific, and relevant front end developer resume is key to landing your next job in tech. For front-end developers, it is important to craft your resume in a way that highlights your skills, experience and programming language knowledge. We created this guide for both junior and senior front-end developers.

article thumbnail

UserIQ for Proactive Customer Service: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. No Free Trial : Most SaaS product teams might want to experiment with a tool before swiping a card for it. Let’s get started! UserIQ doesn’t offer a free trial so you can’t test it before making a decision.

article thumbnail

Intercom’s product principles: Start with the problem to achieve better solutions

Intercom, Inc.

Not just in product reviews, roadmap meetings, or design critiques from product people, but across the company. Here, Stephen discusses our engineering principle “Start with the problem”. There are several common patterns among failed solutions: The team didn’t have a good understanding of the problem to begin with.