Gainsight

APRIL 5, 2022

If you aren’t intentional and rooted in a clear strategy, it’s easy to fracture your company, drift into silos, and run into a host of growth challenges. However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. How can multi-product companies benefit from analytics?

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Gainsight

SEPTEMBER 1, 2021

For product leaders and managers, now’s the perfect chance to embrace product growth, and tap into its benefits, as the strategy reshapes the industry. Product growth is a SaaS strategy where you use your product to attract more users, drive higher engagement, and retain more customers. Ready to start riding the product growth wave?

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Userpilot

JUNE 10, 2022

Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. identify which requests you can tackle first using product analytics and segmentation. Users send bug reports when they’re using your product and it suddenly stops functioning as it should. Bug fixes requests.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. By helping them grow, your business grows as well. By helping them grow, your business grows as well.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

SEPTEMBER 10, 2022

Best practices when launching UX surveys include using microsurveys to generate contextual feedback, eliminating bias from your survey questions, closing the customer feedback loop , and more. Using both passive and active surveys in your customer feedback strategy allows you to collect more specific insights from customers.

Customer Feedback 98

Customer Feedback Product Research Feedback Software User Testing 98

Usersnap

MARCH 19, 2019

You may have realized how customer feedback has become a huge focus in recent years. In this article you will find out why incorporating the voice of customers to your strategies can bring your business success. Recommended Reading: 6 Effective Ways to Collect Customer Feedback. Elon Musk, CEO of Tesla Motors.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

DISQO

OCTOBER 24, 2019

Historically, consulting and agency teams have used market research, industry reports, and expert interviews to generate customer feedback and prioritize decision-making. The incentive for large firms is clear: large fees are generated from this traditional way of doing business.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

Historically, consulting and agency teams have used market research, industry reports, and expert interviews to generate customer feedback and prioritize decision-making. The incentive for large firms is clear: large fees are generated from this traditional way of doing business.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

Mind the Product

DECEMBER 7, 2016

In my role as Head of Product at Comic Relief I currently have one overarching goal: to embed Product as a way of working. Strategy – the how. Strategy is a posh word for how you’re going to do something; the plan! To develop my strategy I consulted with some of the key players (stakeholders) and the team (squad) members.

Product Research 70

Product Research User Testing Development Product Management 70

Userpilot

NOVEMBER 20, 2022

TLDR; A digital customer experience strategy involves moving the customer journey to online spaces. You should digitize your customer experience to better meet customer expectations, cut down on customer service costs, and drive up customer loyalty. C ontinually test and improve your digital customer experiences.

Customer Experience 98

Customer Experience User Testing Customer Feedback Embedded Analytics 98

Userpilot

OCTOBER 15, 2022

Most young customers prefer self-service support , so build a resource center filled with helpful content in various formats, including video tutorials and help articles. Routinely collect customer feedback to get a first-hand look at what customers want from their experience. What is B2B customer experience? Revenue boost.

Customer Experience 98

Customer Experience B2B User Testing Customer Feedback 98

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. It is a small but prominent element that drives every other component of your marketing strategy. This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model.

Feedback Software 98

Feedback Software User Testing Product Research Strategy 98

Usersnap

FEBRUARY 4, 2022

Managing feedback isn’t. How to set up your feedback workflow. 8 Tips on managing feedback. The basics: Keep your feedback workflow transparent. Set up a browser-based user feedback tool. Embed a feedback button on your website. Keep everybody in the loop and invite clients to your feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

NOVEMBER 29, 2022

Always carry out A/B testing to test elements in your survey and see what is working, what can be improved upon, and what should be removed completely. Follow up with the customer and inform them that their feedback has been implemented. This is what we call closing the feedback loop. Always A/B test your surveys.

Product Research 98

Product Research Customer Satisfaction User Testing Customer Feedback 98

Usersnap

MARCH 4, 2021

Things were going well, with a great foothold in the quality assurance and software testing niche. Directly in the Usersnap dashboard, Christina could see which company sent the feedback and what people wanted to tell us. In addition, we could also look at the overall company and product strategy, first from afar.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Gainsight

NOVEMBER 16, 2021

But the best ways to nail down your digital transformation strategy aren’t always so clear. Fortunately, there is a compass that you can use to direct your plans: analytics. . Analytics lay the foundation for your digital transformation strategy and provide solid footing to launch your plan. Wondering how?

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Reporting Tools 52

Userpilot

APRIL 4, 2022

Asking for feedback from users early on can help you tailor the onboarding process to their specific needs and JTBD (job-to-be-done.). Feedback from an in-app survey can also tell you if new features are satisfying your users or whether the product pricing strategy is right. Not recommended: custom code your in-app surveys.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Research 52

DISQO

SEPTEMBER 25, 2019

But having an eccentric founder, a well-funded strategy, or a high-profile CEO isn’t the only way to innovate. Information curators report on competitors and market opportunity, business designers evaluate consumer need, and rapid prototypers are left to test technical feasibility and create tangible examples of what’s being built.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

But having an eccentric founder, a well-funded strategy, or a high-profile CEO isn’t the only way to innovate. Information curators report on competitors and market opportunity, business designers evaluate consumer need, and rapid prototypers are left to test technical feasibility and create tangible examples of what’s being built.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

Userpilot

JUNE 19, 2023

Let’s explore 12 strategies to boost user engagement on your app and increase conversions, retention, loyalty, and ultimately, product growth. The 12 user engagement strategies include: Triggering a welcome survey to personalize the onboarding process and make the experience more engaging for users. What does it mean to engage a user?

User Testing 98

User Testing Product Research Feedback Software Customer Experience 98