Userpilot

APRIL 7, 2024

They’re also great for showcasing the core product functionality to new users. Friction can slow users down or stop them from experiencing the Aha moment, so use analytics tools like funnel analysis to identify and remove it from the user journey. For a 360 view, complement the analytics data with user feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Mixpanel

FEBRUARY 13, 2023

Our next step in this effort: We’re bringing Mixpanel to all the other tools that product teams use to work together. Now you can embed Mixpanel Boards and reports in Figma, Coda, Jira, and any third-party tool that supports embedding. Last year, our Boards release was all about making Mixpanel more collaborative.

Data Visualization 78

Data Visualization Reporting Tools Embedded Analytics Analytic Tools 78

Business of Software Conference

SEPTEMBER 22, 2021

A Little about Logi Analytics. Logi Analytics, an insight software company, empowers the world’s software teams with the most intuitive, developer-grade embedded analytics solutions and a team of dedicated experts invested in your success. Learn more about Logi Analytics here. Get your Fall BoS Conference Ticket.

Embedded Analytics 40

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 40

The Product Coalition

MAY 20, 2020

Why is Data Visualization important for Product Managers? As a Product Manager, you may be working in partnership with a Product Ops Manager on data visualization. We’ve talked at length about how the best products are data-driven. Certainly, they’ll be the person with the best tool recommendations!

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

The Product Coalition

DECEMBER 19, 2021

The first product manager in a startup is a critical role with immense impact on the startup’s success?—?both Photo by Tolga Ulkan on Unsplash When I joined Twiggle as their first VP Product I was the thirteenth employee. Shortly after I started, the CEO surprised me by saying I should hire a product manager.

Product Management 163

Product Management Product Manager User Testing Weak Development Team 163

Izenda

APRIL 27, 2020

Managers with separate agendas. For product managers, determining what’s a priority in your product roadmap can seem more daunting than the actual work. Are Dashboards and Reports on Your Product Roadmap? BI and reporting functionality in applications are quickly becoming expected product features.

Embedded Analytics 64

Embedded Analytics Data Visualization Roadmap Analytic Tools 64

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? But how to do it right?

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. What is customer experience analytics? What’s the value of it?

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Feedback Software 98

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. Intercom welcome survey example.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? Read on to uncover product growth insights ! The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. What is customer lifecycle management?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? Sure, if it’s 2010… A product manager’s role as an analyst is sometimes forgotten or not recognized. As a product manager, the impact of your business decisions will be measured by your product’s front-end data. In-app Services. Crash Reports.

Data Visualization 90

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 90

Userpilot

OCTOBER 26, 2023

A detailed growth strategy for retaining customers may involve various tactics, including self-serve onboarding and support, referral programs, and informed feature development. To take full advantage of growth opportunities, use product analytics to inform product decisions. PLG depends on the self-service model.

Feedback Software 106

Feedback Software Analytic Tools Research Software Data Visualization 106

Userpilot

APRIL 6, 2023

Measuring customer satisfaction after the onboarding process to gain valuable insights, remove any source of friction, and improve product adoption in the process. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. Adding a bug report widget with Userpilot.

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Why should product managers use friction logs? Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Mind the Product

JULY 31, 2017

Being a product manager encompasses many things; vision, organization, analysis, and communication, to name a few. But in my experience there is one universal trait that permeates almost everything a product manager does – curiosity. We are well served by Venn diagrams here at MTP, so let’s use one. The Explorer.

Product Research 100

Product Research Product Management Product Manager Embedded Analytics 100

Userpilot

APRIL 23, 2021

SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example -Userpilot: Customer Success Manager 4. SaaS User Persona Example-Kontentino: Social Media Account Manager in an Agency Wrap up. All in one dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JUNE 10, 2022

As a product manager, you’re probably struggling with collecting and managing feature requests for your product. In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. What is a feature request? Bug fixes requests.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

JUNE 26, 2023

Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email. The question the NPS survey asks is ‘On a scale of 0-10, how likely are you to recommend the product to your friends/colleagues?’ What is a good score depends on the product and industry, but aim for 30+.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

The Product Bistro

NOVEMBER 13, 2021

Writing in markdown, and using 3rd party applications to promote, host images (at the beginning there was no built in media management capability) or do any of the myriad tasks that Wordpress handled for you was both liberating and educational. I was lucky, as I had only 97 posts, an imminently manageable quantity of data to move.

Analytic Tools 195

Analytic Tools Embedded Analytics Inbound Customer Experience 195

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. This includes data from your analytics tools (e.g.

Product Research 104

Product Research User Testing Research Software Data Visualization 104

BrainMates

MAY 28, 2019

After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. Immediately after the course, the company invested in six months of organisational product coaching with myself, Brainmates’ New Zealand Product Coach , to help embed the new product mindset.

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Userpilot

APRIL 28, 2022

How can it help product managers in the product development process? The Opportunity Solution Trees (OST) help product teams arrive at solutions that solve customer pain points during the product discovery phase; they can also be used in project management as a problem-solving tool. Let’s dive in!

Research Software 98

Research Software Feedback Software Analytic Tools Product Research 98

The Product Coalition

JUNE 22, 2020

A lean product discovery framework can help make it all of this so much easier. Processes Methodologies Analytics Automate processes to do the boring work for you You’ll save a lot of time down the road by automating a few different processes or at least conducting them manually but routinely. Unless you’re like me?—?terrible

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Userpilot

JANUARY 9, 2023

Customer analysis for understanding their preferences, goals, and expectations towards the product. Sales analytics to identify better-qualified prospects and improve your marketing strategy. Personalized onboarding ensures each user learns how your SaaS product serves their unique, individual needs.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

FEBRUARY 25, 2024

The model operates on the principle that not all product features have the same impact on customer satisfaction, helping companies quickly prioritize features based on function and impact. Dig into data from your competitive research, user behavior reports , and feature requests. Why use the Kano model to improve customer satisfaction?

Customer Satisfaction 106

Customer Satisfaction User Testing Customer Experience Customer Feedback 106

Userpilot

APRIL 6, 2023

Measuring customer satisfaction after the onboarding process to gain valuable insights, remove any source of friction, and improve product adoption in the process. Adding a bug report widget so users can give you information about what type of bugs they’ve experienced. Adding a bug report widget with Userpilot.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

Research Software 106

Research Software Feedback Software Analytic Tools User Testing 106

Amplitude

MARCH 12, 2019

While the data in Amplitude was self-service, the lessons learned from the data weren’t. Anyone can create a Notebook right in Amplitude and embed charts directly into them. When does it make sense to craft a story about your analysis with a Notebook, and when should you just add charts to a dashboard? Good question.

Data Visualization 94

Data Visualization Embedded Analytics User Testing Customer Feedback 94

Userpilot

JANUARY 14, 2023

Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Customer education is the process of training your customers (directly or indirectly) to get the most out of your product or service. Userpilot’s Product Adoption school.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

MAY 26, 2022

This should start as soon as the customer gets their hands on the product. Self-service. Customers expect product information to be readily available all the time. And there's no need to make them wait because it's easy to build self-service solutions which offer contextual and timely support.

Feedback Software 98

Feedback Software Analytic Tools Research Software Education 98

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Intercom, Inc.

APRIL 25, 2018

They had to click “Start a conversation” to find this link to self-service – it was almost contradictory. Instead of separating the Help Center, we wanted to fully embed the whole article search experience inside the Messenger. And the Product Hunt app helps your company get noticed by encouraging upvotes from your biggest fans.

Embedded Analytics 215

Embedded Analytics Feedback Software User Testing Customer Experience 215

Iteratively Blog

JANUARY 10, 2021

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. The product team has defined the goals and metrics for this new feature and will have a view of what event tracking is needed to measure those metrics. Start by putting analytics front and center.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Userpilot

JANUARY 29, 2023

Thanks to the Userpilot Product Adoption School , they can do just that. It teaches product managers how to boost adoption levels for their products and is served via mail or via a learning platform. Userpilot uses Product Adoption School to leverage customer industry knowledge. Slack in-app survey.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98