Userpilot

MAY 30, 2025

Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views. UserGuiding: Best for startups that need no-code onboarding flows and basic analytics. Starts at $300/month for 1,000 MAUs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

APRIL 25, 2022

Field Good for: Seeing the big picture Cost: Free for 1 PM/team and unlimited collaborators, €69/month for 1 PM/team with premium features, €245/month for up to 3 PMs with premium features and portfolio analytics, prices for the enterprise plan with custom integration and premium support on request. Explore is where it gets fun.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

DECEMBER 6, 2022

Marketing Resource Management (MRM) refers to a set of marketing technologies and processes focused on streamlining and centralizing marketing assets, operations, workflows, and information into a single system. As part of your MRM system, a budgeting tool centralizes expense plans and ensures every department and team has enough.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. User segmentation.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Results from the State of SaaS Onboarding report.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Userpilot

APRIL 15, 2024

Resource center analytics. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. Resource center analytics in Userpilot. CSAT surveys. Funnel analysis.

User Friction 105

User Friction Customer Communications Analytic Tools Feedback Software 105

Userpilot

JUNE 28, 2024

Product analytics such as heatmaps also reveal user sentiment. It enables you to collect user insights with in-app surveys and analyze them with an intuitive dashboard. For instance, you could embed a feedback widget within your help center to show customers that you’re always open to their feedback.

Feedback Software 102

Feedback Software User Testing Customer Feedback Analytic Tools 102

Userpilot

JUNE 10, 2025

Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. Optimize mobile app performance and UX Mobile users are often on the go, so they expect speed and smooth performance. Fix poor user experience and reduce app churn with Userpilot analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Userpilot

MARCH 4, 2021

Wide variety of different survey formats, including NPS, CSAT and CES Feedback options include Five Stars, Thumbs-up and Emojis As well as email, you can send surveys by SMS or link Embed surveys onto your website, or create a native mobile survey on iOS. Delighted Dashboard. Feedier Dashboard. Promoter Dashboard.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

OCTOBER 15, 2022

Most young customers prefer self-service support , so build a resource center filled with helpful content in various formats, including video tutorials and help articles. Track in-app customer behavior with analytics to recognize areas of friction that you can improve on. How to Calculate NPS. Customer satisfaction score (CSAT).

Customer Experience 98

Customer Experience B2B User Testing Customer Feedback 98

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

MAY 31, 2023

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

Userpilot

SEPTEMBER 20, 2024

Let’s face it: qualitative data analysis is vital to understanding why users act in a particular way and how they feel about your product in a way that quantitative product analytics can’t. To collect quantitative data, you use closed-ended survey questions and analytics tools to track user actions. User experience (UX) issues.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Appcues is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Let’s get started!

Data Visualization 52

Data Visualization Customer Experience Embedded Analytics Analytic Tools 52

UX Planet

AUGUST 16, 2024

Try to get as many experts and departments involved in the project, especially: Marketing : Provides insights into target audiences, creates messaging strategies, and establishes user experience (UX) best practices. Assess Competition to Identify Best Practices and UX Benchmarks Website redesigns often benefit from external inspiration.

Data Visualization 97

Data Visualization Analytic Tools Research Software Feedback Software 97

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Book a demo to learn more.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

OCTOBER 31, 2022

You’ll get an extensive range of functionality with Userpilot’s features (and through various integrations ), which includes: understanding user behavior and building user segments, an effective engagement layer, unpacking growth insights with advanced analytics features, launching NPS surveys, and more. Book a personalized demo now.

Analytic Tools 98

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 98

Userpilot

DECEMBER 10, 2022

Regularly review KPIs and customer feedback. These could include how to automate recurring tasks, utilize the customer self-service resources, or add new integrations to their workspace. Creating self-service portals for your users essentially reduces the response time to zero. What is customer support?

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Data Visualization 98

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! What do users say about HelpHero?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JUNE 9, 2022

But the two popular digital adoption platforms are very different in terms of pricing, features, integrations, customer satisfaction and ux. Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane Reviews. out of 5 star reviews. out of 5 stars (depending on the review site).

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

AUGUST 26, 2022

Improve UX process – If users don’t know how to visit a specific page on your app, you must find out if their problem stems from poor user experience (UX). When setting the wheels on your customer feedback strategy in motion, you must factor UX into the equation. Pair user feedback with other UX analytics.

Feedback Software 97

Feedback Software User Testing Customer Feedback Analytic Tools 97

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. User analytics : Effective user analytics features provide data on user behavior – revealing user activities, popular features, and potential drop-offs in the customer journey. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Lou Assist is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. There are no product usage analytics dashboards.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Feature analytics dashboards like heatmaps – to see how often users engage with different features. Additionally, the analytics features are fairly limited compared to Userpilot, leaving more to be desired.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. User retention tools – Analytics. Your appetite for data and insights – if you’re not data-literate, a suite of sophisticated analytics tools may not be the top priority. User retention tools – Analytics.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

SEPTEMBER 27, 2024

And not just that: for your convenience, we grouped the tools into 9 categories by the different goals you can achieve with them – signup flow tools, in-app onboarding software, email onboarding tools, user analytics, user feedback tools, customer support, and success tools, etc. – User behavior analytics software. In-app chat tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 20, 2022

Customer love improves word of mouth, positive reviews, customer retention , customer loyalty, and customer stickiness. Positive reviews. Customers attached to your brand are more likely to leave reviews on sites like G2 and Capterra, becoming a great source of social proof for your marketing team.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback User Testing 98

Userzoom

NOVEMBER 6, 2019

Alfonso de la Nuez, UserZoom’s Co-founder and Co-CEO, discusses how we now live in a world of digital experiences and in order for modern companies to survive, they need to democratize UX insights throughout the entire organisation. . All right, so are we ready to democratize the UX insights? Thank you for joining us.

Research Software 68

Research Software User Testing Product Research UX 68

Usersnap

JANUARY 31, 2019

If you work with a tool which is missing in this list, just send it to us hello@usersnap.com and we will review it. It is an intuitive feedback management tool which encourages customers to submit bug reports and ratings through its outstanding simplicity. It can be used for managing your business or managing projects.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Userpilot

DECEMBER 15, 2023

There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. Let’s compare them!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

DECEMBER 12, 2023

There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. Let’s compare them!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. User retention tools – Analytics. Your appetite for data and insights – if you’re not data-literate, a suite of sophisticated analytics tools may not be the top priority. User retention tools – Analytics.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Userpilot

MAY 4, 2023

Unlike review sites that offer limited information, we’ve written a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. Although renowned for its powerful analytics , it also enables easy creation of onboarding experiences. Without further delay, let’s delve into the details.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 27, 2025

These product management tools cover everything from analytics to project tracking, ensuring you’re equipped to enhance your product management processes. Best product analytics tools for product managers Product analytics tools are essential for product managers to make data-driven decisions throughout product development.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 27, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. However, Userlane allows you to only build logic flows (“lanes”) directly in the tool’s dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. The tool should support multiple forms of micro surveys , have customization capabilities, support feedback analytics and response monitoring, as well as 3rd party integrations. Chameleon dashboard. Not exactly what you’re looking for?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. However, the platform is prone to bugs, and the available analytical features are somewhat limited. Powerful analytics to try new ideas based on real-time data and find ways to optimize the customer experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52