The Product Coalition

MAY 1, 2023

The team stressed. Then in strolls the design team, telling us to step back. Another blocker in my path preventing me from moving the product team into action. However, I’ve learned that cutting corners early in product strategy development leads to significant hurdles later on. We needed to deliver, not discuss.

Weak Development Team 114

Weak Development Team User Testing Data Visualization Product Research 114

Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. The tenets of foundation engineering at Stripe.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Mixpanel

MAY 20, 2020

Having worked with many product leaders over the past 20 years, I’ve repeatedly heard that balancing the needs of users, engineering teams and the business—all while building a successful product function that drives innovation—is tough. Lifting & shifting: the common pitfall of product teams. Enter the adaptive approach.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Customer Experience 52

Userpilot

AUGUST 21, 2023

Product managers often work in cross-functional teams and bridge the gap between multiple departments. Product managers need to put themselves in the shoes of company executives, other team members, and of course end users so a strong affinity for empathy will go a long way. What qualities do you look for in a strong product team?

User Testing 98

User Testing Research Software Feedback Software Product Research 98

Mixpanel

MAY 3, 2019

Throughout his career, Al has focused on helping companies develop and execute digital strategies to grow their business and stay ahead of the curve. Developing a mobile product is a daunting task. This Growth process is ongoing and ever-evolving, requiring your team to continuously iterate. Poor Data Integrity.

Weak Development Team 53

Weak Development Team Analytic Tools Agile Strategy 53

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. Eric Ries, in his post “What is customer development? Recently it has become more common to move from only “defining solutions” to also “detailing problems”.

Framework 110

Framework User Testing Research Software Feedback Software 110

Mixpanel

JUNE 10, 2020

This understanding of why we do what we do is core to our product strategy, and informs every decision we make. On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design. These turkey demos have surfaced key learnings for our team. what the heck is a Roth IRA?),

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Amplitude

OCTOBER 27, 2020

The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. That way, when teams access the data through product analytics, they have a high degree of confidence in the insights they uncover.

Data Visualization 105

Data Visualization Analytic Tools Weak Development Team Government 105

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

Userpilot

NOVEMBER 21, 2023

Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience. Develop a product that meets customer needs and expectations. If you can find buyers at this stage, you’re onto something.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. I apologized to the team and said we would pick it up next week.

Technical Review 117

Technical Review User Testing Product Research Customer Feedback 117

Mind the Product

FEBRUARY 20, 2020

Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. As a hiring manager, I want to hire great storytellers, s o the team can work towards a unified vision. . I could use this same sentence for a product, scrum master, or engineering manager role.

Data Visualization 153

Data Visualization Weak Development Team User Testing Product Research 153

Intercom, Inc.

FEBRUARY 18, 2020

Frameworks have drastically improved the capabilities of small teams to produce amazing experiences for people in very short periods of time. Then we have our engineering principles. We have a small but really great infrastructure team who help maintain fast development environments.

Construction 221

Construction Engineering Framework Weak Development Team 221

Userpilot

SEPTEMBER 12, 2022

The focus of product management is overseeing product development at all stages of its lifecycle. A product manager's role is to coordinate the work of various teams across the organization with the shared goal of developing products. SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound.

Product Research 98

Product Research User Testing Onboarding KPIs Feedback Software 98

Userpilot

OCTOBER 4, 2022

Growth loops are a compounding growth strategy where the user fuels future growth by reinvesting their outputs into new inputs for the next growth cycle. The Pirate Metrics Framework organizes the traditional funnel into five stages in the customer journey: Acquisition, Activation, Retention, Referral, and Revenue ( AARRR ).

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

The Product Coalition

AUGUST 2, 2020

After 10 years, this internal tool supported thousands of daily internal users across countless teams, but nobody could explain exactly what the tool was providing. The system provided different functionality for different customers and the total scope was far greater than the internal team’s staffing capacity. What is the problem?

Data Visualization 95

Data Visualization Customer Experience Customer Satisfaction Engineering 95

Sachin Rekhi

MAY 7, 2022

And every major business school now offers an innovation class that leverages the business model canvas and other lean principles for developing a new product idea. A bad plan is better than no plan." This contrarian question helps you identify the unique insight from which you can develop a compelling business. Example: Box.

Weak Development Team 112

Weak Development Team Reporting Tools Advertising Startups 112

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

The Product Coalition

JANUARY 10, 2019

The most popular frameworks, like agile, are more about the general approach your office takes. Team structure, work patterns, timing, tool deployment… They are holistic in the way they seek to address your overall operations. The Jobs To Be Done Framework (JTBD, for short) is different. Anything else is just a hobby.

Framework 60

Framework Research Software User Testing Feedback Software 60

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. We all make mistakes.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

The Product Coalition

DECEMBER 27, 2023

Next, let’s talk development hours. If you’re a tech-savvy DIY enthusiast, you might spend less on development hours. However, if coding and blockchain sound like alien languages to you, hiring a professional developer is the way to go. Plus, if you’re tech-savvy, you can save on development costs.

Technical Review 107

Technical Review Research Software Weak Development Team Certifications 107

Mind the Product

APRIL 18, 2019

The rollercoaster ride that is product development is inherently chaotic and ever-changing. Sure, there are semi-quantitative ways of estimating uncertainty for each assumption (for example, the RICE framework for prioritization), but as with many things in product development, these are guess-based models that help us to compare options.

Data Visualization 123

Data Visualization Weak Development Team Feedback Software Customer Feedback 123

Product Management University

MARCH 14, 2017

The Body Part: Product Strategy & Planning. Without a portfolio strategist, the injury you’re most likely to sustain is an overabundance of disjointed one-off development projects to satisfy the next big sales opportunity or unhappy customer. The Body Part: Product Development. The Protective Pad: Engineering.

Weak Development Team 100

Weak Development Team Product Management Product Manager Customer Experience 100

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. What is a ‘privacy ecosystem’ and why it matters. Know your own systems.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Mind the Product

JUNE 14, 2019

A bad day in the office, a chance LinkedIn message, and before you know it, someone has moved jobs. This kind of serendipity is not a viable career strategy! It wouldn’t happen, because we all realise that serendipity is not a viable product strategy. We’ve all seen it play out, either ourselves or through others. Find a Mentor.

Development Team Review 142

Development Team Review Technical Review Weak Development Team Vision 142

ProductPlan

SEPTEMBER 10, 2021

The OKR methodology can be a powerful motivator for high performance and product excellence within teams and companies. Implementing a goal-setting framework that sets the bar high sounds like a no-brainer, right? The focus then shifts towards outcomes and individual and team authority and ownership.

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Shift your individual focus from design and execution to vision and strategy. a product leader.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

BrainMates

JULY 31, 2023

Products logically step through a gestation or development period within the organisation and an introduction period in the marketplace, and then consequently move from growth to maturity and eventually decline. Organisations with poor product management practices have misguided expectations. Why Bother Innovating?

Product Management 52

Product Management Product Manager User Testing Weak Development Team 52

Folding Burritos

FEBRUARY 22, 2016

Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Product Innovation Educators

JANUARY 10, 2022

I learned from these product diseases and developed an intuition after really hard lessons. Two colleagues and I built a framework that translated our intuition into steps for building world-changing products systematically. A vision with this level of detail gives teams enough direction to make decisions. 18:40] Strategy.

User Testing 90

User Testing Product Management Product Manager Vision 90

PMLesson's Ace the PM Interview

JANUARY 16, 2019

In this Path to PM post, we discuss switching product management careers and Shreyas's 10-30-50 product management framework to becoming a successful product lead. My first product job was at EDS (Electronic Data Systems) where I was an engineer. You also need to work on minimizing your weaknesses. I later joined Yahoo!

Weak Development Team 88

Weak Development Team Product Management Product Manager Data Visualization 88

Userpilot

JANUARY 21, 2021

In this post – we will make it clear how Product Owner vs. Product Manager’s roles differ, what skills each need to have to excel in their roles, why you need both in your product team and when is a good time to hire for those roles! Product Manager’s roles is the stage in the product development process where each is involved.

User Testing 98

User Testing Customer Feedback Onboarding KPIs Product Management 98

BrainMates

JUNE 24, 2021

Empower your Product team. That means structuring the team with the right types of Product roles, attitudes and skills. The right mix of People with appropriate skills will enable a strong foundation for decision making, given the team the scope to decide which customer problems to solve first. How do we solve this?

Product Research 72

Product Research User Testing Product Management Product Manager 72

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Eoghan McCabe, CEO , and Matt Hodges, VP of Commercial Product Strategy. The best of the blog.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Bain Public

MARCH 21, 2020

A few years ago, after an 8-year stint working as a product manager for startups in Silicon Valley, Paul realized something about the tech organization ecosystem in his hometown of Montreal: many of them had poor product culture. marketing, sales, engineering, support?—?achieving It’s tough stuff. Building Roadmaps.

User Testing 52

User Testing Weak Development Team Feedback Software Customer Experience 52