UX Planet

JANUARY 11, 2024

A classic example is Amazon’s one-click purchasing system, simplifying the buying process and boosting sales significantly. ? The healthcare.gov website launch in 2013 faced severe criticism due to usability issues, damaging the perception of government digital services. ?

User Testing 75

User Testing Customer Satisfaction Research Software Product Research 75

The Product Coalition

JANUARY 17, 2021

Later it helps the business, or the individual identifies potential threats to their system. Ethical hackers are also responsible for devising a game plan to safeguard government agencies, defence contractors, and others. Other important skills include understanding database, cryptography and efficiency in reverse engineering.

Reporting Tools 131

Reporting Tools Research Software Technical Review Certifications 131

Mixpanel

APRIL 12, 2024

Ian should have no problem recognizing a builder when he sees one: Aside from his day job as Head of AI Governance Research at Credo AI , he founded the Ai Salon , a community focused on AI’s future impact that frequently hears from startup founders and other folks creating new AI products or ventures.

ChatGPT 52

ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Modus Create

APRIL 14, 2020

There is no shortage of guides published about how to build a design system. However, many of these guides do not pay enough attention to a crucial step in building a design system: user research. I’ll discuss why including user research in your design system process is an absolute must.

Research Software 52

Research Software Analytic Tools Feedback Software Systems Review 52

The Product Coalition

FEBRUARY 1, 2021

How to manage product bugs is broken down into the following sections: Strategy Prioritisation Triage Prevention Practices People & Resources Governance, Reporting & Stakeholders 1. Are systems in place for automation (e.g. Code Reviews VI. This might seem a bit odd?—?strategic strategic consideration of product bugs.

Software Review 114

Software Review Reporting Tools User Testing Systems Review 114

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We supplement company-wide training with role-specific training for high risk groups like Customer Support and Engineering. “We

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Intercom, Inc.

DECEMBER 21, 2021

Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mixpanel

MARCH 30, 2023

But this results in implementations taking far too long to complete and review. Implement data governance best practices It’s hard to work with messy data. If you can implement data governance best practices in the beginning, your product analytics tool will be far easier to work with (and give you better insights).

Data Visualization 106

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 106

Intercom, Inc.

FEBRUARY 22, 2022

The team’s remit covers: security and abuse; governance risk and compliance; and IT. Shipping is our heartbeat ” has been the motto of the Intercom R&D org from the very beginning and engineers ship code to our customer-facing production app dozens of times a day. Intercom is no exception.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” This field continues to develop as data engineers seek to integrate the enormous quantities of complex data generated by sensors, networks, transactions, smart devices, and other sources.

Data Visualization 102

Data Visualization Analytic Tools Reporting Tools Technical Review 102

Mironov Consulting

APRIL 15, 2023

Likewise, I constantly hear from engineering and product teams that their (enterprise) sales and implementation/success teams don’t care about long-term costs or implications.  That they have the attention spans of squirrels, ignoring or forgetting existing commitments and agreed-upon customer targets and roadmaps.  That

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

The Product Coalition

JULY 8, 2020

Global Services has even named Ho Chi Ming City one of the best cities in the world for software outsourcing due to the attractiveness of the production cost. The government of Vietnam cares about education and realizes the importance of training. According to HackerRank , Poland has the third-best software engineers in the world.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Intercom, Inc.

APRIL 23, 2018

When the current EU data protection laws were introduced in 1995, they were governing an industry that had just launched Internet Explorer 1 and DVDs. Know your own systems. Compliance managers don’t want to slow engineers down, but rigorously keeping track of how data is handled throughout a product is essential.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Product Bookshelf

FEBRUARY 27, 2016

Invisible Engines: How Software Platforms Drive Innovation and Transform Industries by David S. “Invisible engines” are software platforms, software which makes services available to other software through Application Programming Interfaces. Evans, Andrei Hagiu, and Richard Schmalensee.

Engineering 48

Engineering Software Review Systems Review Magazine 48

The Product Coalition

DECEMBER 25, 2023

I once had a product role where a large part of the roadmap was centered on rebuilding a massive (and slow) SharePoint based document management system into a more modern and performative tool. I interviewed up to ten internal super users who would each review one hundred and twenty SharePoint documents a day.

Analytic Tools 123

Analytic Tools Data Visualization Software Review Customer Experience 123

ProductPlan

MARCH 14, 2023

However, unless they’re a solo practitioner or a very small practice, purchasing a particular electronic medical record system, x-ray machine, or medicated gauze strip falls to a purchasing administrator. Patients ultimately don’t pay for many of the services they receive or the products used for their treatment.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

The Product Coalition

DECEMBER 5, 2019

However, they are mostly addressing data-scientists or -engineers, which are, of course, the first personas that feel the pain of managing multiple models. Personas SRE / DevOps Data Engineers Data Scientists Data Science Managers Product Managers CEOs Investors We can divide this list into two parts.

Data Visualization 78

Data Visualization Reporting Tools Technical Review Research Software 78

Mixpanel

APRIL 19, 2023

It involves the data and systems, yes, but it also hinges on people, processes, and use cases. Once data is sent from these various systems (that seem correct on their own) to a product analytics tool, discrepancies will appear between data that comes from different systems. How are you collecting data?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Technical Review 52

Mixpanel

APRIL 27, 2023

They may also develop more constraints around data governance, security, privacy, etc. At that point, it often makes more sense to collect the data outside of Mixpanel, in a centralized “source of truth” repository that can feed into multiple tools in the tech stack and be governed in a single location. Take Uber, for example.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Government 52

eG Innovations

JULY 19, 2022

Nagios is a free, open-source monitoring system for computer systems. It was originally designed to run on the Linux operating system and can now monitor devices running Linux, Windows, and Unix operating systems (OSes). Nagios can proactively probe systems and resources and raise alerts if problems are detected.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

The Product Coalition

DECEMBER 8, 2020

The systems, people and processes at play that make these enormous feats of achievement possible have a way of wrapping their tentacles around new product ventures then slowing them down, impairing them and, sometimes, killing them off. Even CEOs can’t skip good governance processes in large organisations. All of this takes time.

Development Team Review 151

Development Team Review Technical Review Systems Review Software Review 151

Gainsight

SEPTEMBER 22, 2022

Government is interested in the value of CS as it is applied to Healthcare and its cost-saving potential. government remains hyper-focused on the costs of U.S. healthcare systems and in search of ways for healthcare providers to provide better care, more efficiently. That is a winning system. Take Away #1: The U.S.

Healthcare 52

Healthcare Analytic Tools Feedback Software Customer Experience 52

Userpilot

JANUARY 31, 2024

Session Recordings : Record and review user sessions (coming soon). Integration Capabilities : Compatibility with other tools and systems, including Userpilot. Includes Growth features, plus data governance controls, Single Sign-On (SSO), and premium support. Survey Analytics : Gain insights from user surveys (coming in 2024).

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Split

JUNE 3, 2021

Below we outline how the lifecycle enables engineering and product teams to beat their competitors to market with innovative products that delight their customers and propel their business forward. . Split’s feature flagging capabilities allow engineering and product teams to: Plan. Manage + Govern. Ensure data privacy.

Analytic Tools 52

Analytic Tools Software Review Data Visualization Technical Review 52

The Product Coalition

SEPTEMBER 20, 2020

Developing empathy for stakeholders is particularly relevant, when Engineering and Product don’t have the best standing within the organization at the beginning of an agile transition. It is also because of this context that calling the Sprint Review a “sprint demo” does not match its importance for the effectiveness of the Scrum Team.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

Iteratively Blog

MARCH 15, 2020

Data Eng Weekly (formerly Hadoop Weekly) brings you the week’s top news in the data engineering ecosystem. It keeps you informed on the latest data engineering-related open source and cloud news across batches (e.g. Apache Kafka), distributed systems, and much more. ? 1 The Data Engineering Podcast. Podcasts. #1

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

The Product Coalition

FEBRUARY 12, 2021

When we founded BreezoMeter, many businesses and governments were not ready to answer the public demand for solutions that protected them from harmful air quality. As data scientists and environmental engineers with our own air quality technology and APIs, we realized we were equipped to answer this demand?—?and

Data Visualization 86

Data Visualization Research Software Reporting Tools User Testing 86

ProductPlan

FEBRUARY 15, 2022

Successful candidates will demonstrate their ability to create and maintain systems to make the product team successful. Building and iterating on systems that inform the tech team of key user issues and seeing through their resolutions. Documenting existing processes and systems within the product team for broader circulation.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Intercom, Inc.

MARCH 31, 2022

And while filling in all my answers marking each little box, it strikes me that it’s kind of an amazing system that in one shape or another has been around for thousands of years, all over the world. The Roman census is one of the most famous historical census-taking systems, and that’s where we get the modern word from. .

Feedback Software 118

Feedback Software Product Research Reporting Tools Research Software 118

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Since 2010, the company has served local businesses, non-profit organizations, and government agencies with innovative web design and cutting-edge software development solutions. There are dozens of web design firms in Sacramento.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Mixpanel

FEBRUARY 5, 2020

To achieve this, I work closely with a variety of teams, including engineering, data engineering, product and operations. They don’t have to be software engineers or data scientists to pull these insights; Mixpanel has removed that layer of complexity. Never underestimate the importance of data governance.

Analytic Tools 66

Analytic Tools Reporting Tools Data Visualization Customer Experience 66

bpma ProductHub

OCTOBER 16, 2016

Due to government regulations, execution and high standards of quality for their existing products is essential for their business. Some people are more apt to work closely with engineering teams, others feel more comfortable out in the field gathering market data. There are a variety of methods to use for this.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Intercom, Inc.

JANUARY 5, 2023

One thing that sticks with me is that he wanted to make sure that the website was designed for someone with an eighth-grade education, a middle school education, not a graduate student, not someone who knew engineering. So, they’re generally written as a telco, a bank, or a government agency.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

The Product Coalition

AUGUST 4, 2020

Hideshi Yokoi, former President of the Toyota Production System Support Center in Erlanger, Kentucky, USA.) A manager from a corporate QA silo w/o an engineering background on test-automation. Observations in the Past Stakeholders do not participate in ceremonies, for example, Sprint Reviews. We always test manually.” (A

Agile 90

Agile Software Review User Testing Download 90

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. Sign up for internal training that covers company-wide policies and systems. Suggested approach for meet & greets: Take good notes!

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Intercom, Inc.

DECEMBER 12, 2018

Intercom’s blog is the growth engine that powers much of Intercom’s marketing and it in turn is powered by WordPress. Obviously we’re biased (though I would point you to the reviews on G2 Crowd to show that we’re not that biased) but Intercom is the backbone of our entire marketing stack. WordPress – CMS. Alternatives: SalesLoft.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223