Userpilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.”

Feedback Software 52

Feedback Software Analytic Tools User Testing Customer Feedback 52

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise A job at a startup means a lot of responsibility.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

The Product Coalition

MARCH 18, 2022

Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? Given that we have finite engineering and product resources, what is the path forward?” Perhaps the sales team isn’t trained adequately.

Customer Experience 192

Customer Experience Onboarding KPIs User Testing Customer Feedback 192

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Managers oversee their team members’ work and career development.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Sachin Rekhi

MAY 7, 2022

The Lean Startup methodology, first described in 2008 by Eric Ries, has taken the startup world by storm. His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. A bad plan is better than no plan." Origin of Lean Thinking. Plans Matter.

Weak Development Team 112

Weak Development Team Reporting Tools Advertising Startups 112

Bain Public

MAY 29, 2020

It is a known fact that startups which are accompanied or coached, view their chances of success as being much higher compared to those that are not. of accompanied startups assess their chances of survival as strong, especially during the current uncertain climate. MAIN: Developing Entrepreneurship in Quebec. In fact, 83.9%

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

Userpilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Engineering Manager: In charge of planning, designing, and overseeing projects. Average salary: $191,286/yr.

Research Software 97

Research Software Feedback Software Analytic Tools Onboarding KPIs 97

The Product Cafe

APRIL 14, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. You need to understand the strengths of your team members. Even with a talented team, success becomes unattainable if their goals diverge from yours. Hello, all you product-loving folks!

Product Management 52

Product Management Product Manager Customer Feedback Feedback Software 52

Mind the Product

DECEMBER 11, 2017

Three years later I became a web application engineer at a startup that built software for military and private industries. I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise. A job at a startup means a lot of responsibility.

Weak Development Team 85

Weak Development Team Systems Review Customer Experience Software Review 85

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

UX Planet

FEBRUARY 19, 2024

A bad first impression could ultimately hurt your chances of landing a dream job. People see selling as a bad word but it ultimately makes life easier if you know how to do it. Previously working as a front-end developer at Tencent for 3 years. Previously working as a front-end developer at Tencent for 3 years.

UX 94

UX Technical Review Customer Experience Weak Development Team 94

The Product Guy

JULY 18, 2019

Product development roles and “product” as a discipline are rapidly evolving within technology companies. At startups or growth stage companies, a “Product Manager” is responsible for identifying what needs to be built and then executing on building the product. Product Management at scale has also evolved but at a slower pace.

Weak Development Team 137

Weak Development Team B2C Customer Experience Advertising 137

The Product Coalition

DECEMBER 29, 2021

This year I developed a new reading approach, in which I read several books in parallel, usually from different topics. Good strategy works by focusing energy and resources on one, or a very few, pivotal objectives whose accomplishment will lead to a cascade of favorable outcomes.” “A This book changed the way I listen to people.

Books 123

Books Systems Review Software Review Weak Development Team 123

Bain Public

MARCH 14, 2022

But unfortunately, in many companies, the product leadership team can perpetuate a negative culture — setting up product managers to fail. In essence, the product leadership team are those with influence on the product roadmap. Building and nurturing strong, cross-functional, co-located, empowered product teams.

Leadership 52

Leadership Weak Development Team Feedback Software Roadmap 52

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Intercom, Inc.

JANUARY 12, 2021

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Sachin Rekhi

JUNE 25, 2017

I then break down the resources into the way I think about what a product manager does, which is drive the vision, strategy, design, and execution of their product. I've found the best way for a product manager to learn to develop a vision is to immerse yourself in a collection of compelling product visions as inspiration for your own.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. We all make mistakes.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

PMLesson's Ace the PM Interview

MARCH 3, 2022

The success of a product, or even an entire company, rests on the product team. This means that as a new PM, you may not have much say in the strategy of the company. Even if you're not 100% committed to the products you're building, your team needs you to be on board. PMs lead the way on what to build and why.

Weak Development Team 52

Weak Development Team Technical Review Data Visualization Product Management 52

Business of Software Conference

DECEMBER 14, 2023

In his 2010 talk, Smart Bear and WP Engine founder Jason Cohen talks about the proverbial ‘rules of business’ and many varying pieces of advice founders get – often from well-meaning mentors and experts. Here’s the analogy: None of those things are going to make or break the startup either’, he explains. This is liberating.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Bain Public

DECEMBER 14, 2021

How do you guarantee that your team is creating value for your customers in a way that creates value for your business? The Five Dysfunctions of a Team by Patrick Lencioni This book is all about the fascinating and complex world of teams. It explores the fundamental causes of organizational politics and team failure.

Books 52

Books Research Software Product Research Reporting Tools 52

Bain Public

MARCH 21, 2020

Montreal is rife with burgeoning startups and midsized tech firms. A few years ago, after an 8-year stint working as a product manager for startups in Silicon Valley, Paul realized something about the tech organization ecosystem in his hometown of Montreal: many of them had poor product culture. It’s tough stuff.

User Testing 52

User Testing Weak Development Team Feedback Software Customer Experience 52

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Eoghan McCabe, CEO , and Matt Hodges, VP of Commercial Product Strategy. The best of the blog.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Ask Benny

JULY 1, 2019

Too many times, companies look for an exact match of a product manager’s experience with the company’s market or for a very technical product manager that can get very deep into engineering work. It is not necessarily bad to have product managers that already know the market. Jump Markets. However, there is also a disadvantage.

Product Management 78

Product Management Product Manager Weak Development Team B2C 78

People-First Product Leadership

MARCH 24, 2024

I’m in Duke Leto’s camp and believe a boss - at any level - should care and be thinking about their team. I recall the startup founder who literally bounced with excitement when we discussed the product being built. There was the CTO who recommended I take his job to align product, design, and engineering more closely.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Principles can help guide both strategic decisions and tactical decisions.

Research Software 52

Research Software Product Research Product Management Product Manager 52

The Product Coalition

DECEMBER 14, 2019

This is a common approach that was originated by software engineers for tackling relatively easy and short-term challenges. However, in time, this procedure has become a widespread methodology in technology product development too. Engineers will begin the Coding process after some initial discussions with the product team.

Software Review 80

Software Review Research Software Technical Review Weak Development Team 80

Intercom, Inc.

FEBRUARY 18, 2020

It’s one of those facts of startup life that is easy to overlook, but the success and growth of companies can be deeply intertwined with the technology they use in their stack, and I’d like to explain how that has been the case with Intercom and Ember. Then we have our engineering principles. But everything is by consensus.

Construction 221

Construction Engineering Framework Weak Development Team 221

Roman Pichler

JANUARY 22, 2024

Listen to the audio version of this article: [link] What Is a Product Portfolio Strategy and Why Does It Matter? A product portfolio strategy is a high-level plan that helps you maximise the value a group of products creates. These guide and align the strategies of the portfolio members , as Figure 1 illustrates.

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Weak Development Team Strategy Software Review Research Software 246

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Bain Public

NOVEMBER 30, 2021

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public will be a guest speaker on the Product Beats Show on December 7th, 2021. Reaching a product goal and accelerating a company’s success is not possible unless everyone from all teams, including engineers, marketers, sales, support, etc.

Weak Development Team 52

Weak Development Team Roadmap Leadership Data Visualization 52

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. You can find out more here. Subscribed Hi product people ?,

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Innovatemap

NOVEMBER 8, 2021

The first thing we need to do is to stop advising startups that the only way to build a company is to bring product in house. Engineering? 1 PM for every 6 engineers. 1 designer for every 8-12 engineers. Our talented PM team was under-utilized overseeing dev tasks better left to product owners and scrum masters.

Weak Development Team 52

Weak Development Team Startups Branding Engineering 52

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. What is a ‘privacy ecosystem’ and why it matters. Know your own systems.

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Weak Development Team Systems Review Data Visualization User Testing 220

Userpilot

OCTOBER 4, 2022

Growth loops are a compounding growth strategy where the user fuels future growth by reinvesting their outputs into new inputs for the next growth cycle. Userpilot can help you implement growth loops in your product growth strategy with its segmentation features and interactive walkthrough builder. Let’s get started.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Bain Public

NOVEMBER 4, 2020

It’s rare for me to find a company whose strategy is specific and actionable enough to prioritize product work. When faced with a laundry list of strategies filled with 5, 8 or 13 tactical goals, it can be very difficult to prioritize anything. How does one stay on top of strategy while engaging in hard and shrewd bargaining?

Weak Development Team 52

Weak Development Team Customer Feedback User Testing Customer Experience 52