Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Since you need the right tools to follow a customer insights strategy.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

PMLesson's Ace the PM Interview

MAY 16, 2022

This article is part of our series on Security Engineering. If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. This is not only because of the importance of the discipline but because the supply of qualified security engineers is too little.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Modus Create

JUNE 1, 2020

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery. Due diligence comes first but has its origins in other engagements Modus has conducted over the years.

Software Review 75

Software Review Systems Review Technical Review Development Team Review 75

Usersnap

MARCH 29, 2023

Today, we’ll look into the challenges that Hunter Engineering encountered when relaunching an internal CRM and how their solution impacted the teams involved, including development, marketing & sales. Introducing Hunter Engineering Hunter Engineering is a U.S.-based Let’s dig in. While they are based in the U.S.,

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

FEBRUARY 26, 2023

However, with so many analytics tools available in the market, is Mixpanel the best option for your business? In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel dashboard homepage. Mixpanel vs Google Analytics.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Software Review 89

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g. At Zalando, we changed this.

Reporting Tools 103

Reporting Tools Systems Review Enterprise Technical Review 103

Intercom, Inc.

SEPTEMBER 10, 2018

As engineers, one of the fundamental things we have to learn is the extent to which we can break things – how do we get the right balance between shipping safely and shipping fast? Almost 3 years in as a product engineer here, I have changed my perspective. As with everything in engineering, things are not black and white.

Engineering 128

Engineering Software Review Systems Review Product Research 128

The Product Coalition

JANUARY 26, 2022

Chris was looking for any helpful tools to get the process organized but wondered to find out that there wasn’t any relevant software at that moment: “I couldn’t find any real-time solutions in the market, and I started to think, this is crazy. You know, we’re in a technological age where we can be applying some tools to this.

Reporting Tools 119

Reporting Tools Feedback Software Data Visualization Engineering 119

Userpilot

MAY 10, 2023

AI-powered marketing tools. Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. Types of AI Marketing There are four groups of AI apps in marketing today, including: Source: Havard Business Review. But it’s more than just a keyword tool.

Data Visualization 62

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 62

TechEmpower - Product Management

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Intercom, Inc.

APRIL 13, 2021

Our product engineers are empowered to build great features, fast. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. In Intercom, we believe that shipping is our company’s heartbeat. persistent": {.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Userlane Reviews. out of 5 star reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

PMLesson's Ace the PM Interview

OCTOBER 27, 2021

Whiteboarding is common throughout tech interviews for many different roles as few other tools allow candidates to illustrate their thoughts visually in an efficient way. So what's the most effective way to do so in your system design interviews? What load will your system have to handle on a daily basis? Let's get to it!

Systems Review 52

Systems Review Data Visualization Technical Review Reference 52

Split

MARCH 1, 2023

Feature Toggles, or feature flags as they’re often called, are a powerful tool for software engineers. This is probably due to their ability to improve agility, accelerate time-to-market velocity, and increase reliability. If used properly, they can be an invaluable asset to the development process. What about risk mitigation?

Software Review 98

Software Review Software Developers Software Development Systems Review 98

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Systems Review Management 118

TechEmpower - Product Management

MARCH 4, 2024

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. By automating routine and complex tasks alike, AI allows engineers to focus on innovation and strategic tasks.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

280 Group

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. The NASA waterfall model includes System Requirements Review, Preliminary Design Review and Critical Design Review. NASA and SpaceX are pioneers in 21st-century deep space exploration.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Intercom, Inc.

MAY 19, 2021

How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems. Increase observability and empower teams to support their infrastructure through tooling and training. It also led to a queue of engineers wanting to join the team. Widening the circle of ownership.

Technical Review 216

Technical Review Technology Systems Review Engineering 216

PMLesson's Ace the PM Interview

JUNE 15, 2022

Review our full Machine Learning Case Interview Questions course to see video answers to all the most common interview questions. Machine Learning Engineer at Hired , about how to become a machine learning engineer. Obviously, the supply does not match the demand for engineers with an ML degree to their name.

Artificial Inteligence 52

Artificial Inteligence Engineering Technical Review Software Engineering 52

PMLesson's Ace the PM Interview

MAY 22, 2021

Engineering manager interviews are some of the toughest in the tech industry. Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. Recruitment and Hiring How do you recruit great engineers? View question.

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

Sachin Rekhi

AUGUST 4, 2021

Some mentioned that while they had worked as a PM at startups for several years, they felt they still lacked the skills and tools to reach the next level in their career growth. This is due to the very process by which the roadmap is developed. I went on to discuss this skill gap with Brian Balfour, CEO of Reforge.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Intercom, Inc.

OCTOBER 13, 2021

That’s where we found our Data Infrastructure team at the end of 2020 – we provide data and tools for teams across Intercom to get insights and run crucial processes, and were more in-demand than ever. This freed up time we would have spent answering queries so we could use it to work on our systems, and ultimately speed up data delivery. “We

Data Visualization 129

Data Visualization Analytic Tools Systems Review Engineering 129

Intercom, Inc.

FEBRUARY 26, 2018

by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. The same is true in software.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Mixpanel

APRIL 12, 2024

Today, AI tools have become a powerful aid in helping technical and non-technical builders with those aforementioned tasks of coding, illustrating, writing copy, and the like. Let’s talk about those generative AI systems of today—things like Chat-GPT, Google Gemini, or Midjourney. Building is decision-making.

ChatGPT 52

ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Customer Experience 98

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. Jean: Especially with engineering teams.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Lenny Rachitsky

APRIL 9, 2024

That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. ” These are arguably the smartest people in the world when it comes to AI, and they are saying that historically high-level skills like engineering and business (and game) strategy are going to be solved by AI. People stuff!

Data Visualization 120

Data Visualization ChatGPT Research Software Product Management 120

Split

APRIL 12, 2023

Value Stream Management (VSM) is a powerful tool that allows software development teams to improve their effectiveness and efficiency. This will reduce the amount of time needed for tasks such as debugging or troubleshooting, and allow engineers to focus on tasks related to innovation and problem-solving.

Analytic Tools 97

Analytic Tools Data Visualization Systems Review Software Review 97

UX Planet

FEBRUARY 13, 2024

The degree of technical knowledge required for some production art work may be comparable to higher skilled engineering, especially with computers.” That’s one of the reasons Design Systems are built.

User Testing 85

User Testing Research Software Technical Review Systems Review 85

Atlassian

JANUARY 27, 2022

So Atlassian IT, together with its HR, Legal, Finance, and Tax teams, launched the Compensation Estimator, an employee self-service tool that calculates an individual employee’s estimated compensation based on differences between their current and intended locations. How we improved the tool before going live.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

The Product Coalition

SEPTEMBER 28, 2023

But, as the Harvard Business Review points out, this rush can be dangerous. But, as Entrepreneur warns us, in large corporations, an MVP launched hastily or without due care might be like sending that boat without the proper equipment. The temptation to seek quick validations, to speed up the process, is significant.

Startups 123

Startups Feedback Software Technical Review Software Review 123

Product Innovation Educators

MAY 22, 2023

The engineering team works on progressing the product but doesn’t communicate information back up to product management or executive groups. The role isn’t well defined, and processes and tools are evolving too. That’s when I realized there was a need for a tool that can bring cross-functional teams together. [6:52]

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. Data PM: organizations dealing in data products (building AI/ML based products) prefer a PM with data science background so that they can appreciate the problems well and being able to work with data engineers/scientists.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Usersnap

FEBRUARY 23, 2022

SaaS product management is undoubtedly the engine that helps digital enterprises grow. How is SaaS Product Management the Central Nervous System to Product-Led Growth? Specifying to the software engineering and design team what needs to be done in order to release the next iteration on time. What do I mean by this?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Product Innovation Educators

NOVEMBER 20, 2023

InnovationOps is all the behind-the-scenes work that goes into bringing great products to market—the people, processes, culture, and tools. Everyone has a seat at the table, so ideas can come from anywhere—engineering, product development, sales. 15:58] What benefits have you seen from an information management system?

Research Software 102

Research Software User Testing Government Systems Review 102