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Rather than rulers, product managers are navigators—balancing the competing demands of customers, engineers, designers, sales teams, and executives to ensure the right product gets built for the right reasons. While such conflicts can arise, they are not inherent to the role—they reflect poor performance by ineffective PMs.
The conversation tackled two questions that are defining modern product leadership: How do you make coaching actually work inside product teams How do you embed discovery into everyday work without burning people out or wasting time If you are building product with a team right now, these challenges probably feel familiar.
When done well, storyboarding helps PMs communicate clearly, align teams faster, and influence decisionswithout needing formal authority. Not because the ideas are bad, but because the delivery misses the mark. PMs are often tasked with aligning stakeholders, guiding engineeringteams, and championing the customer.
It happened with PMs, engineers, designers, and marketers at all levels of seniority and tenure. Through conversation, talent reviews, and direct experience leading large organizations, I’ve developed a few key principles to help new skip leads better understand and perform their role.
From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout).
Signs it’s time to hire PMs: Bottlenecks in decision-making Engineers or designers are often confused or overwhelmed You're expanding into new product areas The type of PM you need depends on your product's stage: Pioneers: This type of PM excels in the zero-to-one phase.
This question has led us to develop what we call “heartbeat metrics” – vital signs that instantly tell us if our systems are truly serving their purpose. It might be a database failover, a misconfigured fleet, or a bad code change – it doesn’t matter. and page in engineering and an incident commander. What’s a heartbeat metric?
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Discovery is a team sport. We need engineers involved throughout. I started my career as a software engineer. I hate definition wars.
But then, one day, I found myself reading Ask Your Developer by Jeff Lawson and I realized I was the one making the mistake. Dont Ask Humans to Do Tasks That Should Be Automated If you arent familiar with Ask Your Developer, its a great read. Its written to help non-engineers understand the value of software engineering.
It compounds quietly across every team, workflow, and decision. When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. This is where tools like Userpilot come in, providing product teams with comprehensive analytics that bridge these dangerous data gaps.
Strategic Product Management: Sunset Decisions, Platform Benefits, and Team Structures Introduction Strategic decisions around product lifecycle management, platform integration, and team structures are critical for product managers in established tech companies.
Productside | Product Management Courses & Training Writing Effective Product Requirements to Drive Outcomes Most product managers dont set out to write bad requirements. So the team builds it without questioning whether it fits the strategy or delivers value to the customer. Theyre under pressure to deliver. So what happens?
Scale through platform investment: Rather than custom solutions, Revolut builds scalable platforms that enable a team of 300 people to ship credit products monthly across 50 countries—a function that typically requires 2,000 to 3,000 employees at traditional banks.
While your product managers use our analytics reports to track product usage, your engineeringteams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets. Userpilot is perfect for non-technical teams.
Building trust with stakeholders isnt just a nice-to-haveits essential to preventing failed product launches due to poor stakeholder management. Poor stakeholder management is one of the leading causes of failed product launches, often leading to misalignment, unexpected delays, and increased costs. Speak their language.
Last week, I shared that we often get asked, Do API teams need to do discovery ? Today, Ill be covering the most common usability issues that arise when developers start working with a new API. When engineers encounter friction when learning a new API, it reduces their likelihood of having success with your product.
Learn about delta testing Resources By Type ïª Blog ï Ebooks & Guides ï¬ Events & Webinars ï Case Studies ï Podcast Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development? What Is Persona Development?
It’s too bad I didn’t have first principles to draw on at the time. Identify Base Principles — What are the fundamental truths of product development? Tesla’s Roadmap and Lessons from First Principles Historically, car manufacturing has been dominated by internal combustion engine (ICE) vehicles. Trust, outcomes, value?
Despite human talent being the largest contributor to cost of revenue, organisations invest far more in tech than in developing their people. Meanwhile, industry benchmarks show only around 1–2% typically goes towards developing human capability with activities like training, leadership development, or cultural transformation.
Just as you change collaboration patterns through changing how you develop roadmaps, you change the conversation with leaders through how you orient towards supporting them. First, the scope of work has already been defined and the team is being asked to deliver it. This is an order-giver / order-taker pattern. This is clearly insane.
Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. A collaborator experienced in working with cross-functional teams, including engineering, design, and external partners.
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.
Wasted time on bug reproduction and fixes The software development process is lengthy. If you're in an agile development environment, you must move quickly to build a stellar product. Unfortunately, 20% of software developmentteams report getting stuck during the debugging or software testing phase.
They require a symphony of teams — Product, Design, Engineering, Marketing, Sales, and Support — working together from idea to launch. This blog unpacks how product leaders can drive better collaboration by creating shared clarity, building transparent workflows, and being the empathetic glue between teams. The challenge?
Gartner estimates that through 2025, at least 30% of generative AI projects will fail after PoC due to poor data quality, inadequate risk controls, escalating costs, or unclear business value. Greater resource demands: Developing, training, and scaling AI systems can stretch budgets and overwhelm teams.
8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.
A widespread gap in career clarity: Many tech workers don’t know what they should be doing to continue developing in their careers. We then dug into people’s work experiences, including enjoyment, burnout, quitting intentions, career development thoughts, and manager effectiveness. AI) and specialized sectors (e.g.
It’s like developing a sixth sense for product success. How can we assess the level of product sense in PMs, designers, and developers? Is product sense an innate skill, or can the ‘art’ side be developed? Frustrated that your ‘art’ skills aren’t developing fast enough? The secret?
Collaborating on digital product design with engineers or managers follows the same principles as the prisoners dilemmaboth of you can either cooperate or defect. For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Prisoners dilemma in digital productdesign.
Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?
This proactive approach can spark valuable conversations and align your team's efforts. Which is truly too bad as research shows organizations encouraging authentic self-expression see 28% lower turnover rates and 16% higher engagement. Coaching mindset : Guide your team to find solutions instead of solving every problem yourself.
Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. To optimize UX, teams must bridge these data silos.
This slow ramp-up helps teams catch critical issues early and protect user experience. Given today’s fast-changing environment, Lukas believes that roadmaps should be treated as flexible guides rather than rigid plans: “I think roadmaps aren’t necessarily bad, but they should acknowledge the fact that there is uncertainty.
Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. As a Manager on the PDO GenAI team, you will be responsible for managing a team of Project Managers to supply product teams with critical data and data labeling for Meta’s GenAI products. Who would be a BAD fit for this job?
For example, after employing Userpilot to scale its onboarding process and boost user activation rates by 100%, our customer Impala had this to say: “Userpilot enabled us to create personalized onboarding experiences without burdening our developmentteam, leading to a 100% increase in user activation. – Gustavo M.
With the average cost of developing a new drug at approximately $2.3 billion , streamlining and automating clinical development processes are perfect use cases for AI. McKinsey has estimated that AI technology could generate $60 billion to $110 billion per year in economic value for the pharma and medical-product subsectors alone.
My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. Small inefficiencies, whether a slow startup time, unclear navigation, or poor caching, can lead to user drop-off. A poor experience leads to churn, no matter how great the product is.
“If you have 10 teams decorating the hood of a car with rhinestones, the hood gets so heavy you can’t lift it to fix the engine anymore. Thats what product development feels like in most organizations.” This ensures that the product not only addresses real user problems but also aligns with business goals.
Its a behavioral red flag that reveals user frustration caused by poor UX issues that might otherwise go unnoticed. Heres how to spot thrashed cursors before they hurt your business: Ask your support team: Your customer support team is often the first to hear about user frustration. Its a symptom of deeper UX problems.
Start 2025 with the essential knowledge areas that give product managers more influence and success In 2024 I co-authored the 3rd edition of the Product Development and Management Body of Knowledge: A Guidebook for Product Innovation Training and Certification.
Im proposing a well-rounded model of specialization (beyond T-shaped, etc) that encompasses not just craft but also domain expertise (and more), as traditionally non-technical industrieslike healthcare, education, and governmentgrow their technical teams. And I learned there were lots of ways to niche down.
Value Stream organizations are designed to overcome the weaknesses of Functional and Matrix orgs. Cross-functional teams report directly to a general manager in charge of a product line or market segment, shortening communication lines and making it clear who sets priorities. Ignore the power players on other teams at your own risk.
Learn about delta testing Resources By Type ïª Blog ï Ebooks & Guides ï¬ Events & Webinars ï Case Studies ï Podcast ï Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?
How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products. ” For Tony and the team, this was a gut-wrenching experience.
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