Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? Let me clarify that by channel partner I mean a large ecosystem of value added resellers (VARs), solution providers, service providers/managed service providers and systems integrators (SIs). Competition and Perceived Value.

Technical Review 74

Technical Review Systems Review Analytic Tools Research Software 74

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. Shipping quickly and securely. There will be many more challenges ahead.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

ProductPlan

MAY 22, 2020

But both high-growth and enterprise organizations rely on consistency to remain efficient and effective. “At larger enterprise organizations, they don’t always do the basic stuff, like talking to customers, because they’re afraid that unbeknownst to them a different teams might also be talking to the same customers. .”

Data Visualization 128

Data Visualization User Testing Weak Development Team Customer Feedback 128

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . Balancing the Agile Enterprise . An excerpt of the model – .

Agile 80

Agile Feedback Software Data Visualization Research Software 80

The Product Coalition

MARCH 18, 2021

Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? Non-functional requirements (NFRs): These describe how well the system should perform and not what it does. He/she needs to document the architectural decisions, and this needs a structured review.

Feedback Software 130

Feedback Software Research Software Reporting Tools User Testing 130

Modus Create

APRIL 21, 2022

This post will share some of our learnings from consolidating Jira instances and give you a framework to plan the next steps. You might discover that the acquired business unit can’t move to a cloud instance due to data regulations. Product tier and subscriptions — Standard, Premium, or Enterprise. External System CSV.

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. Roadmap template designed for your use case.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. Roadmap template designed for your use case.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 81

Feedback Software Systems Review CTO Coach Data Visualization 81

eG Innovations

DECEMBER 16, 2021

Enterprise resource planning (ERP). While IaaS gives you virtualized resources such as servers, disks, networks, and IP addresses, you are still responsible for administering the operating system, data, applications, middleware and runtimes. Platform-as-a-Service (PaaS) provides a framework for application creation and deployment.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Hutwork

MARCH 9, 2018

You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. 9 Dear Product Roadmap, I’m Breaking Up with You. He discusses the top roadmap challenges according to product managers and then helps you understand what you can do to overcome them. #10 30 An alternate framework for PM.

Article 82

Article Feedback Software Research Software User Testing 82

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. The company’s mission is to catalyze the shift to a sustainable transportation system. Organize post-sprint updates / data reviews with the customer to keep key stakeholders engaged regarding progress and next steps.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Unify data and simplify partner integrations with enterprise-class security and reliability. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Noisy customers When it comes to your product roadmap, the customer is most definitely NOT always right , especially when they ask for specific features.

User Testing 93

User Testing User Friction Development Team Review Reporting Tools 93

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. The future of enterprise productivity is here, and generative AI powers it.

Generative AI 112

Generative AI Customer Communications Technical Review Reporting Tools 112

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. So Shopify’s Director of Product, Brandon Chu, developed a framework to streamline that decision-making process. Brandon Chu makes yet another appearance on the list with a different framework; this time to help with prioritization (between projects and within a project). A tactical and handy post!

Article 81

Article User Testing Product Research Technical Review 81

ProductBoard

DECEMBER 4, 2017

And while we’re struggling to win buy-in for our roadmaps, other teams are rallying their entire organizations around a common vision for where their products are headed. As organizations evolve, they develop better systems for collecting quality user feedback and validating their understanding of user needs.

Feedback Software 45

Feedback Software Research Software Reporting Tools User Testing 45

Modus Create

JUNE 7, 2022

Competitors with agile, modern platforms can gain a market advantage by offering capabilities that are too cost-prohibitive or technically complex for aging systems to implement. A performance bottleneck in a single area necessitates complex refactoring or the acquisition of additional infrastructure to bolster the entire system.

Enterprise 98

Enterprise Technical Review Customer Experience Software Review 98

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time).

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. Design: Product Roadmap. Probably the most visible aspect of the product manager role is driving the product roadmap.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Mind the Product

APRIL 6, 2020

Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. The Approach (the Frameworks). The one thing an MBO system should provide par excellence is focus. It is the guiding principle for OKRs and roadmaps.

Product Strategy 109

Product Strategy Strategy Feedback Software Customer Experience 109

The Product Coalition

MAY 8, 2023

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Building a customer feedback management system? Specifically, they can play three critical roles in your feedback management system: collecting feedback, supporting roadmapping, and closing the loop.

Feedback Software 131

Feedback Software User Testing Customer Feedback Research Software 131

The Product Coalition

APRIL 25, 2022

neither the product nor roadmap are ever static. Prioritization frameworks Gantt charts/roadmaps Documenting and organizing user research interview results Checklists and task management across teams Spreadsheets do have their drawbacks. No product tool or template can save you if you’re not killing it in these three areas.

Analytic Tools 160

Analytic Tools Data Visualization Feedback Software Research Software 160

Mind the Product

MAY 13, 2019

Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. Scale our systems to flexibly lend to more users. Create Frameworks and Processes, not Roadmaps. Let’s look at these three practices in more detail.

Research Software 164

Research Software Feedback Software User Testing Customer Experience 164

Intercom, Inc.

MAY 22, 2019

So what started as an in-app Net Promoter Score (NPS) service is now a framework around very rigorous customer experience metrics, customer effort scores and customer satisfaction (CSAT). a consumer enterprise like DocuSign or GrubHub) is to make their customer feedback programs public and tell their communities you’re doing this.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Mironov Consulting

MARCH 26, 2022

" "Here is another one-line ticket written by non-technical users who don't understand their problem or our system.  We'll " "Field teams engage outside developers (who don't know our systems) to build quick-and-dirty product extensions. " "Engineering has 18 unfilled developer position. ."

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

The Product HQ

APRIL 20, 2024

Based on an iterative approach, Agile methodology is one of the most common processes for enterprise software development. That’s why they must follow the product development framework at all times. The product management process starts with strategy and developing the product roadmap.

B2B 52

B2B User Testing Research Software Analytic Tools 52

The Product Coalition

MAY 22, 2019

At Square, many teams use the JTBD framework to gather and identify customer needs. With a prioritization strategy , normally designed by the product manager by using KPIs and metrics, it is the responsibility of the engineering manager & product manager to use the prioritization strategy and create a roadmap.

User Testing 60

User Testing Development Technical Review Product Research 60

The Product Guy

OCTOBER 16, 2017

A robust ranking framework is key to answering these questions. Because every team’s needs may be a little different, the framework can be adapted to many situations. To prioritize our user stories, my team implemented a simple story ranking system adapted from Michael Lant, founder of projectyap.com.

Software Review 97

Software Review Systems Review Customer Experience Data Visualization 97

Business of Software Conference

OCTOBER 11, 2023

Will getting the app be dangerous for you?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. We did the same thing with our product: we had a product roadmap, and we had an anti-product roadmap of things we’re not going to build. Customers can see, “Okay, I’m strong here.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Roadmunk

AUGUST 10, 2017

The AARRR framework is always a solid starting point: acquisition , activation , retention , referral and revenue. For customers more used to enterprise or custom-built software, they might expect one-off customizations or features they can heavily customize. Also roadmap flexibility. For example, take referral. Company: Zuora.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Andrew Chen

NOVEMBER 1, 2018

In the past few years, over 1500+ folks have attended the program from almost every company in the Bay Area and many F500 enterprises as well. There’s a couple common frameworks to try to understand this, and one is the Growth Accounting Framework. And finally, we’ll try to apply the framework.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Gainsight

APRIL 29, 2019

But I think we need better systems and processes to get the right information and to make sure the good insights are getting translated in a way that’s actionable for Product people. And then, we set up frameworks so CS knows when to grab someone from Product to help with an issue.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14

Userzoom

JUNE 6, 2019

And finally, also the quality of the research results were affected, mostly due to not set standards of outcome. Having worked with tech enterprises like Dell, Nvidia, IBM, we are lucky enough to have her at Booking.com. And also, she’s a big fan of system thinking. Soma: Yes, system thinking is real great.

User Testing 93

User Testing Research Software Product Research UX 93

Product Talk

FEBRUARY 10, 2021

I know that Hope and I hear a lot from the teams that we work with that most product people are really eager and they’re really diligent. Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. They want to do the right thing. Tweet This.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

The Product Coalition

OCTOBER 5, 2021

It is essential you consider and assess against great frameworks, use more than one as each may highlight different issues or areas for growth. To ensure you take a holistic approach, review these five key elements of your product development practice: Mindsets Organisation Practices Tools and Technologies Financials 1.

Weak Development Team 152

Weak Development Team Reporting Tools Research Software Feedback Software 152