The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. After researching the problem with my team, we came up with a solution.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

B2B Product Management

SEPTEMBER 29, 2023

B2B products are products or services that are sold to other businesses, rather than to consumers. And B2C products are products or services that are sold directly to consumers. For example, a B2B software product might have features that allow businesses to track inventory, manage customer relationships, and generate reports.

B2C 52

B2C B2B Reporting Tools User Testing 52

ProductPlan

FEBRUARY 15, 2022

With all this variation, how can future product operations professionals find jobs that best fit their skills and interests? Product managers face a firehose of customer data. And there are increasing calls for customer obsession and direct contact with customers. Getting familiar with data is key to success.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

UX Studio

MARCH 11, 2024

And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user. Business understanding, effective communication and systems thinking. So if your role is more, you know, research-heavy, then obviously there’s a different set of skills.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Amplitude

AUGUST 8, 2019

As a product manager, I end up talking to a lot of our customers and learning about how they go about the process of product development. As such, I have heard a lot about different styles of data governance, which vary greatly from company to company. On the other hand, we have Company B, who is also a large enterprise.

Data Visualization 74

Data Visualization Analytic Tools Government Customer Experience 74

UX Studio: Product Management

JUNE 7, 2019

This year, as it costs less with improved usability, it has become accessible to the average consumer as well. Companies like Vuzix and Microsoft are already working on those things for the enterprise, but also companies like Google or Apple, which is already building AR experiences into pretty much every device today.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

ProductPlan

JULY 9, 2019

Accessibility enables the maximum number of potential users to engage with products, increasing the total addressable market and avoiding frustrated customers from getting tripped up on accessibility shortcomings. There’s also both a legal and moral underpinning to investing in product accessibility. Elements of Accessibility.

User Testing 62

User Testing Customer Experience Product Research Research Software 62

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? You can expect to catch insights on topics like scaling processing pipelines, deploying databases, maintaining your data lake, and establishing proper governance practices. ? A large part of the reason is due to the fact that not everything is measurable. Development.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

UX Studio: Product Management

MAY 13, 2024

We asked product managers, design leads, and research leads to understand why they opt for agency designers and researchers over in-house staff. Over the years, we’ve worked with a variety of organizations, from large international enterprises to non-profits and start-ups across various industries and locations.

Research Software 69

Research Software User Testing Product Research Feedback Software 69

Userpilot

MAY 12, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 28, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JANUARY 31, 2024

Do you sit at night wondering how your users interact with your product? TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. Do they like it? Are you confused about using it?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 17, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. Alternative tools can provide a clearer, more transparent approach to user data handling, ensuring compliance with global data protection regulations. Exploring alternatives to Google Analytics?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. TL;DR Amplitude is a powerful analytics tool that gives organizations in-depth, real-time insights into product usage and user behavior. User reviews reveal that the Growth plan starts at $995 per month.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

With plenty of choices available, it’s difficult to decide which one will be the right fit. TL;DR Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. Exploring alternatives to Heap? But don’t worry – we’re coming to help!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 12, 2023

Product analytics are crucial for understanding user behavior, conducting conversion optimization, and improving the customer experience. A/B testing tools take that to the next level by letting you test two versions of a product flow, web page, or landing page, then see how the different versions perform.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or  But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? TL;DR Customer data integration (CDI) is the process of collecting, organizing, transforming, and managing data from various sources in one place. What is customer data integration (CDI)? What is an example of customer data integration?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. If you need help with product design or user experience research, contact us at UX studio.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Userpilot

FEBRUARY 15, 2023

TL;DR Product analytics involves tracking and analyzing the information about user interactions with your product. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it. As a very advanced tool with high levels of customization, it may be difficult to set up.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Intercom, Inc.

JULY 14, 2022

Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. For James Dyett , a customer-centric mindset shouldn’t just be the purview of post-sales departments. How are you feeding back customer insights to the product team? Hire customer-centric salespeople.

User Testing 118

User Testing Customer Experience Feedback Software Research Software 118

Userpilot

JULY 12, 2021

Unfortunately, there is no one-size-fits-all tool to cater to all your data analytics needs. SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. Mixpanel is a powerful product analytics tool offering great functionality to track and collect user data in real-time.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Gainsight

SEPTEMBER 22, 2022

Over the years, we’ve been inspired by the unique strategies customer success professionals have presented to Pulse attendees and the way they’ve expanded CS beyond SaaS and into other industries. . Government is interested in the value of CS as it is applied to Healthcare and its cost-saving potential. Take Away #1: The U.S.

Healthcare 52

Healthcare Analytic Tools Feedback Software Customer Experience 52

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

DECEMBER 12, 2023

Looking for a good user analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for user analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for user analytics and drive your product growth code-free.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

StubHub

MAY 8, 2019

At the heart of the program is an online portal that provides our business partners, system integrators and third-party developers an entirely new set of application programming interfaces (APIs) to bring innovative ticketing solutions to fans of all stripes. The most significant challenge was due to the lack of a self-service functionality.

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  In aggregate, how many different customers will use the same exact bits to do X?  What

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

eG Innovations

JUNE 7, 2022

As an enterprise monitoring solution, eG Enterprise offers a powerful platform to provide unified end-to-end monitoring of applications, infrastructure, and third-party services by leveraging APIs (Application Programming Interfaces) and supported interfaces. the duration of the user access. Auditing is not just for security.

Reporting Tools 52

Reporting Tools Data Visualization Systems Review Software Review 52

ProductPlan

SEPTEMBER 8, 2021

Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. Amazon has been a subtle disrupter to spaces, markets, and basic daily life routines — significantly transforming how, where, and when we consume.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. Figure 1: How Moodle interfaces with other systems in educational institutions.

Reporting Tools 52

Reporting Tools Data Visualization Education Analytic Tools 52

Split

JUNE 3, 2021

We meet enterprises every day that are in various stages of modernizing their software development technologies and processes. These enterprises choose Split for an accelerated path to success using feature flags to increase development speed and release safety, and experimentation to measure and maximize business impact.

Analytic Tools 52

Analytic Tools Software Review Data Visualization Technical Review 52

eG Innovations

NOVEMBER 29, 2021

For example, MSPs use our eG Enterprise solution to provide managed first line helpdesk support or to provide dashboards and portals to enable individual clients to monitor their IT infrastructures and applications. PSA is frequently referred to as ERP for MSPs because it is similar to Enterprise Resource Planning (ERP) software.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

eG Innovations

AUGUST 3, 2021

We were able to answer most of the questions during the webinar but there were a few we simply didn’t get to or that needed further research to follow-up. 1 How does eG Enterprise monitoring integrate with Citrix? 3 How could I monitor the end-user network, client, etc. Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

eG Innovations

AUGUST 11, 2022

It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). He also covered: A walk-through of some troubleshooting case studies from user reported issues to diagnosis.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Business of Software Conference

OCTOBER 1, 2019

Rich explains some approaches to help you understand and manage a roadmap’s stakeholders so that your products and customers are prioritized over the requirements of other stakeholders. And for the last decade or so I’ve been doing a combination of things around enterprise software product management. Watch the video below.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

NOVEMBER 12, 2019

We do compete with them directly for customers. When we poll people who’ve left some of our customers when they leave do you switch to head suite whose suite has raised three hundred million dollars. We don’t do any kind of custom work. We lost some of our functionality as a tool due to API changes.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

We do compete with them directly for customers. When we poll people who’ve left some of our customers when they leave do you switch to head suite whose suite has raised three hundred million dollars. We don’t do any kind of custom work. We lost some of our functionality as a tool due to API changes.

Research Software 40

Research Software Software Review Data Visualization User Testing 40