article thumbnail

11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Top customer success management platforms for mid-market and enterprise companies. Zapscale – from $500/month to $2000/month and customizable enterprise packages. Userpilot – from $250/month to $800/month and customizable enterprise packages. Main features : Knowledge base and coaching materials.

article thumbnail

Top 12 Userpilot Competitors for Different Use Cases

Userpilot

Basic engagement layer: Cannot create standalone checklists, lacks slideouts, and cant trigger real-time flows based on user actions. Limited resource center: Where you cant share product updates, add surveys, or link your knowledge base. High cost: The enterprise-grade pricing may be too expensive for smaller companies.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Top 7 Help Center Software in 2025

Userpilot

Knowledge bases : are online libraries of FAQs, articles, and how-to guides. Self-service features like knowledge bases or in-app resource centers help users solve simple questions on their own. 5 Checklists, product updates, knowledge base, in-app AI assistant. Document360 Quote based pricing 4.7/5

article thumbnail

9 User Onboarding Strategies to Increase Customer Lifetime Value

Userpilot

A good resource center can host onboarding flows , how-to guides, video tutorials, FAQs, and knowledge-base documents. Customer tier (enterprise vs. free trial). Essentially, you want to create a way for users to get help whenever they need it. You can do this by creating a resource center. Not sure how to prioritize?

article thumbnail

Why You Need an All-in-One Mobile App Engagement Platform for Your Product Team

Userpilot

WalkMe WalkMe excels in enterprise-level digital adoption and automation but requires coding knowledge for complete setup and customization. Is there a knowledge base, community forum, or resource library? Guidance analytics: Track engagement and performance of in-app content created with Whatfix.

article thumbnail

How Userpilot Resource Center Can Help You Streamline User Support

Userpilot

That, in turn, lets you cater to your user bases diverse learning needs. You can include the following types of modules in your in-app help center: Links: You can send your end-users to external URLs, such as knowledge base articles, webinars , or documentation. Integrate Userpilot resource center with knowledge base.

article thumbnail

Best Product Fruits Alternatives for SaaS Based On Different Use Cases

Userpilot

Integrated knowledge base. Enterprise: Custom quote only. Advanced user segmentation: Segment users based on user attributes, in-app engagement data, NPS scores, feedback responses, etc., The center can host a knowledge base, video tutorials, in-app guidance materials, etc. Checklists. Hints and beacons.