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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion. Top customer success management platforms for mid-market and enterprise companies. Defining a customer success tool and other FAQs.

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Whatfix Mobile Review: Pricing, Features, Pros & Cons

Userpilot

When you think of Whatfix, your mind probably goes to a digital adoption or an employee onboarding platform. Product teams can use a no-code editor to design step-by-step guidance and interactive elements that live directly inside their mobile apps. The question is: Can Whatfix mobile give you what youre looking for? moment faster.

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Top 12 Userpilot Competitors for Different Use Cases

Userpilot

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. Helping prospects find the right product is a win-win situation. Userpilots key features include: No-code Chrome extension for building in-app flows. Pendo The dashboard on Pendo.

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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). 1 Userpilot for product teams to collect and act on NPS data Creating NPS surveys with Userpilot.

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Comparing 12 Mobile App Analytics Tools: Features, Pricing, and More

Userpilot

When you’re building a mobile product , data is your lifeline. Whether for tracking feature adoption or spotting drop-off points, the right analytics tool can make or break your growth. Some tools are great for marketers, and others are for product or development teams.

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Starter KPIs for B2B/Enterprise

Mironov Consulting

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. Why KPIs from consumer companies don’t fit well with B2B/enterprise. 1] Generic KPIs? Rarely pays out.

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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. This article will help reduce such churn by refining your product management and UX analysis approach. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service.