Aptrinsic

MARCH 19, 2018

A majority of SaaS companies that I have built products for have brought their products to market with a sales led G2M motion. The sales reps would source new customers through outbound efforts and engaging their professional network.

Enterprise 40

Enterprise Customer Experience User Testing Outbound 40

Userpilot

SEPTEMBER 19, 2023

The simple answer is that it combines product management , customer acquisition, and customer success into a unified product-led growth collective that your sales teams and the entire company can get behind. Top-down funnel Top-down funnels are usually built from a combination of outbound sales and account-based management.

Data Visualization 99

Data Visualization Analytic Tools Customer Experience Reporting Tools 99

The Product Coalition

JANUARY 25, 2019

The Key Skill For Success In Product Management SUCCESS TAKES TIME Product Management career entry and long-term success can be challenging. ENDURANCE FOR PRODUCT MANAGERS Endurance matters when you hit resistance. This is a common challenge for people looking to make that transition into product management.

Weak Development Team 60

Weak Development Team Product Management Product Manager User Testing 60

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. A self-service SaaS sales process is best for companies with a simple and/or affordable product. Selling SaaS products with a transactional sales model is still a lot easier than going for enterprise customers though.

Feedback Software 90

Feedback Software Research Software Reporting Tools Onboarding KPIs 90

Intercom, Inc.

MARCH 22, 2022

Because it’s the key driver of net revenue retention and the number one driver of enterprise value. Product managers improve feature adoption in low-activation customers. On your site, in product, in-app, on web, or on mobile, inbound and outbound – the messaging possibilities are endless.

Customer Communications 129

Customer Communications Customer Experience Customer Feedback User Friction 129

Usersnap

FEBRUARY 14, 2023

In this article, we’ll share tips and advice all about SaaS go-to-market strategies , with questions to ask, things to consider, and data to research so you can start your commercial enterprise on the right footing. A go-to-market strategy is your blueprint for successfully launching a new product in the SaaS market. Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

BrainMates

SEPTEMBER 19, 2022

The modern workplace is the backbone of our economy – from start-ups to government agencies and large enterprises – and the employees that work within are the engine that keeps the business running. The product managers drive the team roadmaps according to set objectives aligned to company objectives, as well as the product strategy overall.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Mind the Product

MARCH 7, 2019

While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. Below are some of our learnings, as well as approaches and practices that product managers can look at as they start thinking about the integration of their SaaS software.

Reporting Tools 149

Reporting Tools Data Visualization Customer Experience User Testing 149

Intercom, Inc.

DECEMBER 20, 2018

Sujan: Mailshake is an outbound sales tool. I’m more like the product manager in this role where I’m saying: “Okay, here’s what you said. Here are the five trends I’m seeing, so then let’s figure out a way to implement them into the product or into the conversation.”

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151

Userpilot

APRIL 8, 2022

Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. What is Product-Market fit? Product market fit occurs when you have identified your target customer (“market”) and you have built the right product (“product”) for their needs.

User Testing 89

User Testing Feedback Software Research Software Product Marketing 89

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. And we [product managers] are often too shy or subtle to give them really clear feedback about their requests.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Intercom, Inc.

NOVEMBER 17, 2022

Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams. I’ve learned how enterprises work, how they make decisions and purchases, how each job has its role in a corporation, and how everybody operates. Alina was a builder, not a politician.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

The Product Coalition

FEBRUARY 12, 2018

Currently, our team is working on a few products and its future versions. While the last one is a solution for the enterprises, the first one?—?StepShot StepShot Guides, is a new product we’ve launched just in October 2017 and it’s targeted to the individual users. We have two major software solutions?—?StepShot it’s our thing.

User Testing 68

User Testing Customer Feedback Customer Experience Reporting Tools 68

Gainsight

DECEMBER 23, 2019

Are you selling more to enterprises? How big is your revenue base that you’re managing? You have to have an understanding of how much of your business is enterprise versus SMB. A million things going on outbound-driven, rapidly changing. Are you selling more to SMBs? How do you think about budgets?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52