eG Innovations

JANUARY 30, 2019

User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. When end-users are happy with their virtualized applications and desktops, then everything is hunky dory and Citrix admins can focus on operations and maintenance.

Customer Experience 61

Customer Experience User Experience White Paper Dashboard 61

Userpilot

APRIL 10, 2024

Create different formats of resources. Here are 8 knowledge base creation best practices that can help you create deep connections with your customers: Include multiple types and formats of resources. A SaaS resource center should include a variety of content to cater to different needs and learning styles.

Feedback Software 102

Feedback Software Analytic Tools Research Software Data Visualization 102

The Product Coalition

JANUARY 27, 2024

Software necessitates hardware, and the expanding scope of software drives an ever-increasing dependence on physical computing, storage, and networking resources, contributing to a carbon footprint. An application supporting complex tasks or serving numerous users inevitably demands more computing resources, increasing power usage.

Analytic Tools 139

Analytic Tools Research Software Reporting Tools Software Review 139

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Here are over 40 resources to catch up on and get you ready for the New Year.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Reducing time to value is essential for user retention and product adoption. It doesn’t stop there.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

FEBRUARY 15, 2024

Benefits of using funnel analysis tools Companies that invest in funnel analysis tools have at their disposal the ability to analyze user behavior, improve conversion rates, and create personalized user experiences , among other major benefits. Create segments with Userpilot to personalize the user experience.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

MARCH 7, 2024

However, not all companies can invest precious resources in an analytics tool. UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Acquiring premium tools or enterprise versions is often off the table due to financial restrictions.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

JULY 24, 2023

To see how to integrate the Zendesk chat widget and search engine in Userpilot's resource center, book the demo! Userpilot and Zendesk integration Userpilot is a product adoption platform that you can use to onboard users and provide on-demand support via a resource center. What are Zendesk integrations?

Embedded Analytics 96

Embedded Analytics Data Visualization Analytic Tools Feedback Software 96

The Product Coalition

JANUARY 27, 2024

The ideal customer profile is big enterprise deals. Even when presented with a prospect offering a 10x MRR compared to the average deal size, it’s uncommon for product-led companies to divert resources from their planned initiatives to create bespoke solutions. Limited free offerings. Negotiable or custom pricing.

Feedback Software 132

Feedback Software Analytic Tools Onboarding KPIs B2B 132

Userpilot

JULY 18, 2023

Support – both self-help resources and high-touch support need to be easily available in case you need a hand. Templates – they save you a lot of time as you don’t have to create support resources, workflows, or surveys from scratch. – for product/software development Aha! Product management software: Aha!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

OCTOBER 1, 2022

The white-glove method delivers highly personalized experiences, helps to break down complex tools, and enables companies to generate live feedback. Self-service or tech-touch onboarding provides customers with the guidance and resources they need to learn and use the product themselves. It’s less resource-intensive and cheap.

Feedback Software 97

Feedback Software Data Visualization Customer Experience User Testing 97

UX Planet

JANUARY 18, 2024

It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research. This method can uncover areas for improvement in user experience and interface design.

Data Visualization 93

Data Visualization User Testing Research Software Product Research 93

Userpilot

MARCH 29, 2024

Lack of help resources. Repair tips for bottom-of-the-funnel leaks: Use interactive onboarding to guide new users. Offer self-service support with a resource center. Implement app usage analysis and convert new users to repeat buyers. The absence of it leads to user frustration and churn. Userpilot can help.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

NOVEMBER 2, 2023

We can say it baits them to the product with resources highlighting the product value. Marketing campaigns and strategies tend to involve mostly one-way communication – they communicate the message to the users. Sales-led growth may be more suitable for complex and enterprise products and highly regulated markets.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

APRIL 22, 2024

Implementing an onboarding checklist to help users progress through the customer journey. Incorporating gamification like badges and progress bars to make the user experience more engaging. Using targeted in-app messages to guide users through key features effectively. Creating a resource center with Userpilot.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Customer Experience 95

eG Innovations

MAY 15, 2020

Ensuring and maintaining a great user experience has also become more complex since users have moved from the office to their home office and connect through solutions like VPN, Application Gateways, VDI, etc. Citrix Remote PC offers the same high-quality user experience, with Citrix HDX, just as it would for Virtual Desktops.

Reporting Tools 105

Reporting Tools Customer Experience Enterprise User Experience 105

Userpilot

DECEMBER 10, 2023

However, it’s not ideal for complex products or enterprise clients where customers aren’t the end users. SLG is better for communicating the product value at the enterprise level and building the business case. It’s a brilliant way to communicate product value to its end users. What about SLG’s downsides?

Analytic Tools 105

Analytic Tools Feedback Software Customer Experience Data Visualization 105

eG Innovations

FEBRUARY 26, 2021

Users at the endpoints can access the virtual desktop, which has an operating system and applications that need to work as they would from their local workstation. For e.g., which VMs are on, what resources (CPU, memory, disk) are they using, etc. Monitoring must be from the user perspective. Key Components to be Monitored.

Reporting Tools 91

Reporting Tools Data Visualization Customer Experience Customer Feedback 91

Userpilot

JANUARY 6, 2022

Appcues’ biggest drawbacks are that its basic plan is quite limited, its higher-tier plans are very expensive, and it lacks the resource center feature. WalkMe is another of the major players in digital adoption platforms, and primarily markets itself to users who want to create product tours for employee training and onboarding.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

eG Innovations

NOVEMBER 3, 2022

You pay only for the EC2 resources you use to run and store your workloads and can avoid the need for a third-party high-end protocol unless you have particularly niche graphics requirements. NICE DCV includes key enterprise features including: Audio codecs and technologies. vs Amazon WorkSpaces. Monitoring Metrics for NICE DCV.

Data Visualization 52

Data Visualization Reporting Tools Enterprise Customer Experience 52

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. It also doesn’t offer a resource center.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

eG Innovations

JANUARY 25, 2023

We will be on hand to answer questions and offer a demo of the recently released version of our AIOps driven eG Enterprise (version 7.2) For Enterprise and MSPs, we can offer secure multi-tenant support with flexible and transferable licensing. What eG Enterprise Supports for IGEL Monitoring?

Reporting Tools 52

Reporting Tools Research Software Enterprise User Testing 52

Userpilot

MARCH 16, 2023

Even though UserGuiding lets businesses create a resource center and perform product analytics, the main attraction of the platform is its user onboarding flow builder. The package is ideal for larger enterprises that have multiple products. Cons of UserGuiding The user interface is fairly tricky to navigate.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Usersnap

DECEMBER 10, 2023

The pricing is adaptable, with options catering to startups, mid-sized companies, and large enterprises, ensuring scalability and affordability. Crazy Egg Crazy Egg unveils user interaction insights, illuminating how users engage with a website, what captures their attention, and areas that may fall short.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

ProductPlan

JANUARY 28, 2022

Let’s say your company sells enterprise SaaS solutions. Over the years, you’ve built several apps that solve different but related problems for your user persona. That gives your enterprise buyer the chance to pick and choose. To create a more complete, consistent user experience. Not a good look.

Research Software 80

Research Software Weak Development Team Customer Experience User Testing 80

eG Innovations

JANUARY 29, 2021

According to a recent CNCF survey , Kubernetes is the most popular container management tool among large enterprises, used by 83% of respondents. Kubernetes can fit containers onto your nodes to make the best use of your resources. Labelling cluster resources and objects help you monitor complex clusters with ease.

Product Research 98

Product Research User Testing Enterprise Customer Experience 98

Split

JULY 27, 2023

Overview of Feature Toggles in Start-Up and Enterprise Environments Feature toggles bring great value to both enterprise businesses and startups, allowing developers and product teams to deploy features quickly, test them in production, and easily roll them back or disable them when needed.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Userpilot

MARCH 5, 2024

User behavior analytics tools are applications that track and analyze how users interact with your website or app. helping you understand how users experience your product. H4 Userpilot Pricing Userpilot’s pricing begins from $249/month at the entry-level end for Enterprise companies.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Users rate Pendo highly for its ease of set-up which doesn’t require any coding.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. To aid with troubleshooting, eG Enterprise monitors the DTU usage percentage levels as well as resource usage related to CPU, Memory, and IO.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

eG Innovations

MARCH 17, 2022

The focus of many Citrix administrators is often on monitoring resources. However, over the years, it has become clear that what Citrix administrators need to focus on is user experience. Read more about Citrix user experience monitoring here. eG Enterprise: Delivering Total Citrix Performance Monitoring.

Analytic Tools 72

Analytic Tools Data Visualization Customer Experience Customer Feedback 72

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. Such a cross-functional team, sometimes called a squad, has all the necessary resources and autonomy to release work independently.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

eG Innovations

MARCH 19, 2021

In Figure 1, the AppVolumes Manager is responsible for orchestrating application delivery by managing assignments of application volumes (packages and writable volumes) to users, groups, and target computers. User Experience is Critical in a VMware Horizon Infrastructure. There are many facets to user experience.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Customer Experience 98

eG Innovations

OCTOBER 11, 2022

The AVD Broker is to a large extent a black box to most users, eG Enterprise will automatically capture all the necessary information from the AVD Broker for you and avoids this being a blind spot in your overall observability. What is a Connection Broker? Monitoring AVD Broker Availability. Total session hosts (Number).

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

Userpilot

SEPTEMBER 25, 2023

It’s a popular strategy in the enterprise software space. PLG companies use a range of user acquisition strategies like word-of-mouth marketing or free trials to attract new users. Once this happens, they ensure that users experience the product value to convert them into paying customers. A PLG motion.

Analytic Tools 105

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 105

Userpilot

FEBRUARY 7, 2024

SaaS trial conversion rates are primarily impacted by the length of the trial, the product’s pricing model, and the overall user experience. Offer in-app guidance to trial users and help them experience value. Enable self-service support through a resource center.

Customer Experience 52

Customer Experience User Testing Onboarding KPIs B2C 52

Userpilot

OCTOBER 27, 2021

At its core, WalkMe is an enterprise solution for employee onboarding. The platform lets you create customizable, in-depth product walkthroughs to help users learn your software and track their progress as they go. Its typical customers are also large, enterprise-level companies with user onboarding needs.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98