UX Planet

DECEMBER 18, 2023

In the ever-evolving landscape of digital experiences, mastering UI/UX design is no longer just a skill — it’s a strategic advantage. Best Resources : Check out the following resources for learning new design skills. Since it’s Sketch’s blog, you can expect that all resources will interweave the Sketch platform to teach.

Certifications 79

Certifications Software Review Customer Experience UX 79

Userpilot

MAY 19, 2022

Usability vs user experience – what’s the difference? As a UX designer , you aim to create app designs that facilitate the best experience. While the terms usability and user experience are used interchangeably, it’s important to know that there’s a difference between the two.

Customer Experience 76

Customer Experience User Experience User Testing Customer Feedback 76

The Product Bistro

NOVEMBER 19, 2018

The surprising thing to me is how often really good developers just don’t know about how to check for, and code for, efficient use of resources in a computer. I suspect that this is due to the rapid increase in computer speed, and the reduction in costs of things like RAM, SSD’s and very fast GPU’s. I am old.

Customer Experience 195

Customer Experience User Experience Software Review User Testing 195

Userpilot

APRIL 26, 2022

Curious about the Pendo Resource Center? Resource Centers are great for providing self-service support. If built well, a good Resource Center will reduce the load on your support and digital product teams. Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center.

Embedded Analytics 93

Embedded Analytics Analytic Tools Feedback Software Data Visualization 93

Imaginary Cloud - Design

SEPTEMBER 17, 2020

It is also a word that is becoming more and more popular in the vocabulary of product and user experience designers. Before we get into why empathy is such an important concept when designing a product, it's vital to make it clear that this is only true when your focus is on what users need, instead of pushing products to the market.

Customer Experience 136

Customer Experience User Experience User Testing Research Software 136

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 83

Customer Experience User Testing Analytic Tools Feedback Software 83

Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 82

Customer Feedback Product Research Feedback Software User Testing 82

ProductPlan

FEBRUARY 22, 2023

Therefore, executing an ambitious product roadmap with proper planning is not only possible but also an exciting experience. A successful product never sacrifices the user experience. And the one area that you should never skimp on in your development recipe is user experience (UX).

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userzoom

MAY 29, 2019

But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible. Since discovering user research, I understood the value of it. The post Meet the researchers!

User Testing 107

User Testing Research Software Product Research Customer Experience 107

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

eG Innovations

SEPTEMBER 29, 2022

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. Use resources in a local region to reduce latency. Azure Advisor is a service that can help advise as to whether your Azure deployments have wastage and unused resources.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

UX Studio

AUGUST 1, 2017

Of course, your goal is to get more and more users and engage them with your application. But how can the user experience of your product help? How can you measure if your users are engaged? They represent a product’s user experience, which is hard to quantify, but some useful frameworks can help.

Customer Experience 81

Customer Experience User Experience User Testing Analytic Tools 81

Userpilot

MAY 1, 2024

This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”. TL;DR Digital product experience encompasses all customer touchpoints and interactions with a digital product across its lifecycle. It’s also not the same as user experience.

Customer Experience 82

Customer Experience Feedback Software Analytic Tools Product Research 82

eG Innovations

JULY 10, 2020

User Experience defines the Success of Citrix Virtual Apps and Desktops Deployments. User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. But when users are impacted due to, say, slow logons, session disconnects, slow screen refresh, etc.,

Customer Experience 52

Customer Experience User Experience Customer Feedback Data Visualization 52

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Here are over 40 resources to catch up on and get you ready for the New Year.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. So what are the best resources to help you get the job done? This article is divided into sections to cover a curated list of different types of resources: Best product management tools.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Feedback Software 91

eG Innovations

JANUARY 30, 2019

User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. When end-users are happy with their virtualized applications and desktops, then everything is hunky dory and Citrix admins can focus on operations and maintenance.

Customer Experience 61

Customer Experience User Experience White Paper Dashboard 61

The Product Coalition

FEBRUARY 13, 2019

I have already devoted long hours thoroughly researching and curating the list of great resources. I’ve started this list of helpful resources, which I am constantly updating.

Seminar 60

Seminar Research Software Workshop Certifications 60

Userzoom

MARCH 28, 2018

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Userpilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Analytic Tools 83

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 83

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

APRIL 21, 2024

Conduct user flow analysis to learn how to optimize the user experience and thereby lower tickets. Examine customer data to understand how you can further improve your help resources. Personalized customer experience from the start Imagine you’ve just signed up for a new product.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Userpilot

APRIL 10, 2024

Create different formats of resources. Here are 8 knowledge base creation best practices that can help you create deep connections with your customers: Include multiple types and formats of resources. A SaaS resource center should include a variety of content to cater to different needs and learning styles.

Feedback Software 81

Feedback Software Analytic Tools Research Software Data Visualization 81

Business of Software Conference

JUNE 25, 2021

Definition) Free Online Articles and Resources Books about Jobs-To-Be-Done JTBD Masterclasses by BoS. Free Online Articles and Resources. Get more great resources at jobstobedone.org. Some with a specific focus like user experience, product design, sales, or product management. What is Jobs-To-Be-Done?

Framework 64

Framework Research Software User Testing Customer Feedback 64

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. By Steve Krug.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

FEBRUARY 19, 2024

Impact analysis is crucial for identifying risks, allocating resources, and enhancing customer satisfaction for project success. Analyze business processes and resources within the business function to understand the workflow and identify periods of low user activity. Dependency, assessing risks in interconnected elements.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

UX Planet

MARCH 29, 2024

100 Things Every Designer Needs to Know About People by Susan Weinschenk Quantifying the User Experience: Practical Statistics for User Research by Jeff Sauro The is a practical guide on how to use statistics to solve common quantitative problems that arise in user research. ”, “ What makes memories stick? ”

User Testing 88

User Testing Product Research Books Research Software 88

Userpilot

DECEMBER 3, 2022

TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. Why is user experience important? What is UX design?

Feedback Software 93

Feedback Software Research Software Analytic Tools User Testing 93

Userpilot

FEBRUARY 25, 2024

To identify friction in the user journey , analyze feature usage trends for negative patterns and use heatmaps and session recordings to spot friction points on specific pages. Funnel analysis can help you identify the general area where users experience friction. Resource center for self-service support.

Data Visualization 81

Data Visualization Analytic Tools Research Software User Friction 81

Userpilot

MARCH 27, 2024

TL;DR Secondary navigation refers to UI elements that guide users to additional information that may not be of primary importance but is still necessary for a comprehensive user experience. Primary navigation gives users immediate access to the main sections of a website or application. What is secondary navigation?

Feedback Software 96

Feedback Software Research Software Data Visualization Product Research 96

Userpilot

APRIL 29, 2024

Let’s take a look at a few helpful SaaS design principles and best practices that’ll help you enhance the product experience. TL;DR SaaS design principles help create intuitive and easy-to-navigate apps that elevate user experience, minimize friction, and improve user satisfaction.

Feedback Software 87

Feedback Software Research Software Analytic Tools Customer Experience 87

Userpilot

MAY 8, 2024

It helps you pinpoint areas of friction in the user experience (UX) and devise ways to make the user journey more seamless. Types of user needs Depending on your target audience, business processes, and objectives, you can analyze different customer needs. Userpilot resource center.

Customer Feedback 78

Customer Feedback Data Visualization Customer Experience User Testing 78

TechEmpower - Product Management

MARCH 4, 2024

This shift allows business to reallocate human resources to more complex and strategic roles, or eliminate those positions entirely. It plays a crucial role in product development too, where generative AI speeds up design processes, streamlines testing, and tailors user experiences effectively.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Userpilot

MAY 9, 2024

Use segmentation to personalize support and improve the customer experience. Provide multiple ways to get help with a resource center. Localize support for a better customer experience. Create video tutorials to guide users Videos convey complex ideas in simpler ways, making them easy to follow and replicate.

Data Visualization 90

Data Visualization Reporting Tools Customer Experience Customer Feedback 90

Userpilot

DECEMBER 11, 2023

Letting users decide when they’re ready to adopt changes will help ease the transition during major product updates. Implementing an in-app resource center will help users stay in the loop about your product and any recent changes to it. Get your free Userpilot demo today! Source: Gmail. Get your free Userpilot demo today!

Data Visualization 99

Data Visualization Feedback Software Analytic Tools User Testing 99

Userpilot

APRIL 22, 2024

Increase user retention. Ensure better resource allocation. The insights from feature analysis help you: Identify feature opportunities : By gathering direct feedback and analyzing how users interact with your key features, you’ll identify user experience gaps that would otherwise have gone unnoticed.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Weak Development Team 86