UX Planet

JANUARY 18, 2024

It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research. UX research is an integral component in creating user-centric products. How To Conduct User Research?

Data Visualization 76

Data Visualization User Testing Research Software Product Research 76

Userpilot

MAY 20, 2024

UserGuiding is the best user onboarding software for small companies. Here are the best product management software for SaaS companies: ProductPlan is the best tool for road mapping and informing your product-led growth strategy. ClickUp is the best project management tool for SaaS companies. Funnel analysis on Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform? More loyal customers.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

Userpilot

MAY 8, 2023

TL;DR Software companies are facing a wider array of challenges due to the increasingly saturated and competitive nature of the SaaS industry. Creating a personalized user journey (based on product analytics) from the first touchpoint to the point of conversion and beyond is crucial to keep retention rates high in the long run.

Analytic Tools 89

Analytic Tools Research Software Data Visualization Onboarding KPIs 89

Userpilot

APRIL 22, 2024

Teams of customer success are responsible for building playbooks , managing churn , streamlining onboarding, enhancing customer experiences, driving account expansion , and gathering feedback. Incorporating gamification like badges and progress bars to make the user experience more engaging. Book a demo to give it a try.

Analytic Tools 70

Analytic Tools Feedback Software Research Software Customer Experience 70

Userpilot

NOVEMBER 29, 2023

TL;DR Product research tools are platforms used by product managers to gather, analyze, and interpret data related to their products and user behavior. Best product research tools that you’ll need as a product manager if you want to improve your decision-making process: Usepilot. UXPressia. Productboard. Optimizely.

Data Visualization 78

Data Visualization Research Software Feedback Software Analytic Tools 78

Userpilot

NOVEMBER 29, 2022

What is an ecosystem moat and how can product managers build one? These are the key questions that Austin Yang , the Lead Product Manager at Softr , discussed in his presentation at the Product Drive Summit this year. Ecosystems allow companies to better satisfy user needs and improve user experience.

Customer Experience 85

Customer Experience Technical Advisors User Friction Education 85

Userpilot

JULY 31, 2023

It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. What is WalkMe? How much does it cost?

Data Visualization 81

Data Visualization Embedded Analytics Analytic Tools Feedback Software 81

Userpilot

MARCH 16, 2023

Landing pages need to account for their intended audience, whether that’s enterprise customers who need more information or gamers that want high-speed software. Having social proof on your SaaS landing page will make it easier to convince users to sign up for free trials. Social proof. Contact form. Call-to-action (CTA).

Feedback Software 81

Feedback Software Reporting Tools Embedded Analytics User Friction 81

The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. It also describes valuable skills you need to learn and career paths within product management, among other things. There is no shortcut to becoming a B2B product manager.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Userzoom

MARCH 27, 2018

Learn about best practices for accessibility testing from two leading companies in their industries. If you are new to accessibility and want to learn more, Usability.gov has good resources. Express Scripts provides integrated pharmacy benefit management services. To learn more check out our partnership with Access-Works.

User Testing 73

User Testing Product Research Research Software Feedback Software 73

Userpilot

JANUARY 14, 2024

What does 2024 have in stock for product managers ? Let’s check out 11 predictions on product management trends in 2024. More organizations will try to develop the product ops function to streamline the product management process. To thrive in 2024, companies will have to prioritize creating excellent customer experiences.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software Research Software 76

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. He finally landed a job as Producer at a product agency, the equivalent of a product manager at a traditional product company.

Research Software 157

Research Software Analytic Tools Product Management Product Manager 157

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. A well-structured product team requires a product leader – either a product manager or a product owner.

Analytic Tools 77

Analytic Tools Feedback Software Research Software Product Research 77

Userzoom

NOVEMBER 18, 2019

Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations. The results, as featured in our 2019 State of UX in the Enterprise survey , are a revealing array of common challenges and trends.

User Testing 91

User Testing Product Research UX Data Visualization 91

Userpilot

JANUARY 27, 2022

So let’s see how you, as a product manager, can reduce product churn and drive growth in your company. Small SaaS businesses typically go for a 5-7% rate, while enterprise businesses maintain churn rates of less than 5%. They help you learn why users leave and sometimes even convince them to remain with your product.

Feedback Software 87

Feedback Software Analytic Tools User Testing Onboarding KPIs 87

Userzoom

NOVEMBER 27, 2019

However, when departments are uncoordinated, or outside resources get involved, it’s tricky getting everyone to stay within a set of boundaries or to follow a strict UX plan. So, how do you standardize the user research process? Everything you need to integrate user research into product development!

User Testing 92

User Testing Product Research Customer Feedback Research Software 92

Userpilot

NOVEMBER 19, 2022

Customer service KPIs measure the performance of customer service teams and customer support management. Userpilot allows you to provide top-notch customer support by allowing you to create experience flows using a wide range of UI patterns and building an in-app resource center and knowledge base.

Onboarding KPIs 87

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 87

Userpilot

FEBRUARY 4, 2023

In this article, we’re going to show you how optimizing the customer experience can create a more personal connection that leads to repeat customers! When you wow your customers with the right strategies, you create a happier user base and increase the odds of long-term customer success. Userpilot’s self-service knowledge base.

User Testing 74

User Testing Customer Experience Customer Feedback Feedback Software 74

Userpilot

JULY 6, 2023

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data.

Data Visualization 84

Data Visualization Embedded Analytics Analytic Tools Feedback Software 84

eG Innovations

MARCH 5, 2021

I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. The first few prospect engagements we worked on were very educational. How has Citrix technologies changed over the years and how has the eG Enterprise suite evolved as a result?

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. It’s 2023, and customers have options. This makes it more important than ever to create products people actually want to use.

Customer Experience 93

Customer Experience User Testing Customer Feedback Research Software 93

UX Studio: Product Management

JULY 14, 2021

We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. We are aware that many companies choose their path and manage the challenges themselves. How to choose the right one?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Userpilot

MAY 8, 2023

TL;DR UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users. It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills. Let’s dig in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 27, 2023

So how do you make sure how you provide an excellent onboarding experience to your customers? That’s what we explore in this complete guide to user onboarding. TL;DR User onboarding educates new users on how to best use your product to solve their problems and satisfy their needs.

Onboarding KPIs 96

Onboarding KPIs User Testing Customer Experience Customer Feedback 96

Userpilot

FEBRUARY 9, 2023

We also explore its benefits and different ways product managers can approach it. PLG strategies allow companies to scale faster and with smaller resources thanks to self-service. Free trials are more suitable for products with a steeper learning curve and are recommended when you have limited financial and technological resources.

Onboarding KPIs 91

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 91

Reveal

JULY 28, 2022

Analytics is widely seen as the solution to many problems across a variety of different industries including banking , manufacturing , education , retail , real estate , and more. Technical Resources Needed for Implementation. And that is because data nowadays is everything. Especially in business. Legacy Infrastructure.

Embedded Analytics 78

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 78

eG Innovations

OCTOBER 20, 2021

Companies across industries are under tremendous pressure to develop and deploy IT applications and services faster and with far greater efficiency. Traditional enterprise application development falls short since it is not efficient and speedy. How cloud native apps differ from traditional enterprise applications.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

MAY 8, 2023

TL;DR ProductFruits is one of the cheapest user onboarding tools on the market, so it may be a go-to tool to build product tours for really small startups on a budget under $100. UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. Our business development managers will be in touch with you shortly after the contact form submission to learn more about your needs and decide on the next steps.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userpilot

MAY 4, 2023

With UserGuiding, you can create product experiences completely code-free. You can use a variety of UI patterns to offer personalized experiences to different segments. It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 3, 2023

TL;DR UserGuiding is a digital adoption platform enabling users to onboard their customers, increase feature usage , and measure their sentiments. UserGuiding dashboard UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Innovatemap

AUGUST 26, 2020

Support your team’s product led growth education. You don’t need to shoulder the burden of educating your team. PLG varies from industry to industry but there are few constants you’ll need to have in place to be successful. First, design and product management is a critical component. This is a sea change.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 52

Userpilot

FEBRUARY 9, 2022

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around. What is new user onboarding?

Analytic Tools 83

Analytic Tools Research Software Onboarding KPIs Customer Experience 83

Balsamiq

APRIL 23, 2018

What industry do you work in, and what is your title or job description? Several years in the industry have taught us that UX design works best when it’s an iterative and ongoing process. Several years in the industry have taught us that UX design works best when it’s an iterative and ongoing process.

User Testing 73

User Testing UX Data Visualization Research Software 73

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Sacramento web design services for startups and enterprises How much does it cost to work with web design companies in Sacramento? Wasted time means lost opportunities.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Userpilot

JULY 26, 2022

You can also collect feedback on user sentiment and act on it. If you’re unsure of what a decent customer retention rate is for your product, you should start by looking at industry averages. However, you shouldn’t always compare your performance to that of the industry standard. What is customer retention?

Onboarding KPIs 77

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 77