eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. Remediate application and infrastructure issues quickly and accurately. Embedded Domain Expertise for Monitoring.

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Userpilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? Whether you’re looking to build a custom app without writing a single line of code, optimize user onboarding, gain deep insights into user behavior, or automate your marketing efforts, we’ve got you covered.

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eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support. 4 Tenant self-provisioning.

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Userpilot

MAY 26, 2024

Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business. This includes identifying usage patterns and popular features across different user segments and time periods.

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Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. Some of them include product analytics , web analytics, mobile analytics, and social media analytics. Which camp would you belong in?

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eG Innovations

NOVEMBER 9, 2022

Microsoft are well placed to capture an increasing part of this market to deliver digital workspaces to end users to run their business applications. Last year the Windows 365 service was born with a Cloud PC service offering both Business and Enterprise subscriptions. Why Monitor Cloud PCs? What is Windows 365?

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Userpilot

MAY 9, 2024

While Amplitude is a comprehensive behavioral analytics platform loved by many product teams, it does have some limitations that may be a dealbreaker for some companies. Userpilot is a product growth and digital adoption platform for enterprises designed for user onboarding, feature adoption, and customer churn reduction.

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Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. In Userpilot, you can tag UI elements to monitor how users interact with them.

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Userpilot

MAY 12, 2024

TL;DR HelpHero is a tool that enables businesses to build interactive, easy-to-follow product tours that help engage users from day one and speed up feature adoption quicker than ever. To engage users effectively, especially in complex or feature-rich applications, a lack of interactive components can be a significant drawback.

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Userpilot

MAY 12, 2024

Exploring alternatives to Product Fruits? In this post, we’ll discuss exactly that – which Product Fruits competitor is best depending on the different use cases. TL;DR Product Fruits is a platform designed to help you tackle issues related to software adoption. Let’s dive in!

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Userpilot

FEBRUARY 14, 2024

The Resource Hero integration optimizes sales rep productivity by enabling detailed time tracking and resource allocation inside Salesforce. The Odaseva integration provides enterprise-grade data governance, backup, and compliance solutions for Salesforce. Book the demo to find out more! What are Salesforce integrations?

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Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management.

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eG Innovations

MAY 15, 2020

Ensuring and maintaining a great user experience has also become more complex since users have moved from the office to their home office and connect through solutions like VPN, Application Gateways, VDI, etc. Monitoring Citrix Remote PC with eG Enterprise. and provide reports for compliance tracking.

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eG Innovations

JANUARY 29, 2021

Kubernetes, also known as K8s, is a container-orchestration platform for automating deployment, scaling, and operations of applications running inside the containers across clusters of hosts. According to a recent CNCF survey , Kubernetes is the most popular container management tool among large enterprises, used by 83% of respondents.

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eG Innovations

AUGUST 4, 2022

Every modern monitoring product will have some capabilities to leverage thresholds of some sort to automatically raise alerts when critical metrics pass a value that indicates something of concern may be occurring, such as a performance slowdown, resource constraint, or availability issue. Dynamic Thresholds.

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eG Innovations

MARCH 28, 2023

We will be on hand to answer questions and offer a demo of the recently released version of our AIOps driven eG Enterprise (version 7.2) monitoring and observability platform including enhanced support for IGEL , Citrix , Microsoft AVD , Amazon WorkSpaces , VMware and all your favorite EUC and digital workspace products.

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Userpilot

MARCH 30, 2024

The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. With powerful features like workflow automation and analytics , you can use it to grow your enterprise. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

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eG Innovations

JANUARY 25, 2023

We will be on hand to answer questions and offer a demo of the recently released version of our AIOps driven eG Enterprise (version 7.2) monitoring and observability platform including enhanced support for IGEL , Citrix , Microsoft AVD , Amazon WorkSpaces , VMware and all your favorite EUC and digital workspace products.

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Userpilot

MAY 20, 2024

The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. But it’s only available on the web; there’s no iOS or Android application yet. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

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Userpilot

MARCH 16, 2024

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

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eG Innovations

OCTOBER 23, 2020

Every time there is an outage, questions are asked about an organization’s monitoring strategy: Were the right tools in place? Employee productivity is impacted, customers are unable to transact, and the organization’s brand is at stake. What is Application Performance Monitoring? Were there early warning indicators?

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Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! You can also embed Zendesk functionality into your product using JavaScript. If so, you’re in the right place! What are Zendesk integrations?

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Userpilot

MAY 17, 2024

TL;DR Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Whatfix is priced lower than its closest competitor (WalkMe) while letting you onboard both customers and employees to software applications. Let’s dive in!

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eG Innovations

JULY 26, 2022

Introduction: Real user monitoring is mission-critical. Silky smooth user experience. This is what your digital users are expecting from your web application. If they perceive slowness or encounter failures in their user experience, they will readily switch to a competitor.

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Userpilot

MARCH 30, 2024

Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application.

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Userpilot

MAY 20, 2024

Are you doing enough to lead your company toward product-led growth ? Given the right product growth tools you can transform your product into a self-growth machine. In this article, we’ll go over 16 tools that each product team may want to have in. Pendo is the best product adoption software for mobile apps.

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Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

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Userpilot

MAY 12, 2024

TL;DR Hotjar is a product experience insights platform for visualizing and mapping the ways users engage with your website through interactive heatmaps, session recording, feedback collection, behavioral analytics, and more. With Heap, you can track user interactions in real time across all touch points within your product.

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Userpilot

MARCH 21, 2023

TL;DR Mixpanel is a product analytics tool that allows product managers easily analyze how people engage with their digital products. The Enterprise plans start at $1,667/month and can serve 1B+ events. Mixpanel gets stellar user reviews but the price comes up as one of its weak spots. Let’s dive in!

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Userpilot

FEBRUARY 26, 2024

TL;DR Userlane is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.

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eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. What if you cannot access Azure Monitor?

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Userpilot

JANUARY 20, 2024

Looking for an effective product experience tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your product experience needs. Let’s get started!

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Userpilot

MARCH 29, 2023

Choosing the right tools for your business and assessing if it delivers value for your money is essential for optimizing product growth. We’ll also explore alternative product analytics tools that may comply with your needs better. Amplitude has a freemium pricing model with one free and two premium plans: Growth and Enterprise.

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Userpilot

MAY 12, 2024

TL;DR Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. But it isn’t without flaws.

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Userpilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Let’s dive in!

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Userpilot

MAY 12, 2024

TL;DR Amplitude is a powerful analytics tool that gives organizations in-depth, real-time insights into product usage and user behavior. It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Are you wondering if Amplitude is the right product analytics tool for you?

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eG Innovations

AUGUST 11, 2022

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

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