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Don’t Use Generative AI to Replace Discovery with Real Humans

Product Talk

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Don’t get me wrong.

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Digital Solutions Shape Consumer Behavior in Tourism

The Product Coalition

Innovative emerging technologies in tourism have changed business models, so understanding consumer behavior in tourism is essential. Moutinho reviews the social and psychological influences on consumer behavior in tourism to develop models of consumer behavior. Consumer behavior is not a new concept for research.

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Build Better Products – Laura Klein on The Product Experience

Mind the Product

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

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From Niche to Success: How To Make Vertical SaaS a Worthwhile Startup Investment

The Product Coalition

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

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How to Develop a Video Streaming App: Features, Cost, and Tech Stack

The Product Coalition

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

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Conversations, Conflict and Leadership – Roman Pichler on The Product Experience

Mind the Product

A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties. Roman’s site also has a ton of incredibly useful tools – Randy’s favourite is the Decision-Making chart. Quote of the Episode. Being empathetic. Quote of the Episode.

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Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn

Product Talk

In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. If you work on software that your internal colleagues use (e.g. Tweet This. Who should conduct customer interviews?