Mind the Product

MARCH 31, 2020

When you want to learn about the state of product management across Asia, there are two people who come to mind: Adrienne Tan (CEO and co-founder of Brianmates in Sydney) and Colin Pal (Chief Product Officer, Caterspot in Kuala Lumpur). That tiny little widget has implications for how someone might use and conceive your product.

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Customer Experience Product Research Feedback Software Data Visualization 121

Mind the Product

DECEMBER 3, 2019

Jimena Almendares has held senior product roles and leadership positions at Zynga and Meetup , and now runs the Global Expansion efforts for Intuit. She has plenty of great stories to tell from those roles, but it’s her time as Chief Product Officer at OKCupid that we wanted to talk about. Women in Product.

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Customer Experience Data Visualization Product Research Entertainment 93

Mind the Product

NOVEMBER 12, 2019

Author, advisor, professor, and podcaster Barry O’Reilly joined us on The Product Experience where we learned that he has a lot of sympathy for senior executives. As product people, we have the challenge of embracing this attitude, but also fostering it at all levels of our organisations – managing up, laterally, and down.

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Mind the Product

JANUARY 9, 2019

Thor Mitchell knows his bones – he’s an ex-Google product manager (Maps and Google+ APIs) and was most recently the Chief Product Officer at Crowdcube. Following a talk at ProductTank Bristol, he joined us to chat about the advice he gives both to aspiring product managers and to those angling for leadership positions.

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Product Research Technical Review Entertainment Leadership 141

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ And what can product managers do to build quality products that really delight users ? Then iterate to add delight and build a minimum delightful product. Book the demo!

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User Testing Customer Experience Feedback Software Customer Feedback 96

Userpilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly. Amplitude’s AI chatbot provides instant help.

Customer Experience 90

Customer Experience Customer Feedback Feedback Software Analytic Tools 90

freshtrax

NOVEMBER 3, 2023

The concept of design thinking may sound complex at first, but we hope to convey that valuable insights can be gained from entertainment media like anime. In simple terms, we define design thinking as a mindset that seeks to create better products, services, and societies by deeply understanding people (consumers or users) and their lives.

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User Testing Product Research Customer Feedback Entertainment 59

The Product Coalition

APRIL 18, 2022

Netflix's Attempt at Increasing User Engagement Short - form content is the next big thing in entertainment Photo by CardMapr on Unsplash The recent rise of short-form content has been nothing less than mind-boggling. The Chinese giant, Tiktok was the first one to implement the concept of short-form content on its platform.

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User Testing Customer Experience Research Software Entertainment 120

Userpilot

OCTOBER 20, 2022

To improve NPS, send NPS surveys throughout the user journey, get qualitative feedback, offer personalized to detractors and passives, and combine NPS surveys with other microsurveys to get more in-depth insights. They are disengaged from your product. They are your power users who actively use your product.

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Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

APRIL 22, 2022

Game elements do more than just entertain users of medical apps. They share their experience of passing the tests, thereby introducing the brand to other people, and expanding the target audience. Each step and regular actions have a positive effect on the state of the body. million in 2019 to $35,982.7 million in 2027.

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Healthcare User Testing Entertainment Customer Experience 137

Product Innovation Educators

JANUARY 9, 2023

Insights on brand storytelling for product managers. As product professionals, we need to help position our products in ways that make sense for customers and the organization. As product professionals, we need to help position our products in ways that make sense for customers and the organization.

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Branding Data Visualization Magazine Customer Feedback 95

Centercode

APRIL 11, 2019

Whether it’s the rise of AI, CI/CD, or DevOps, the lines between testing and development are blurring. But as testing methodologies evolve and bleed into development, professional testers are questioning how this evolution will affect their role in product development. Many people are jumping on the test automation bandwagon.

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User Testing Feedback Software Product Research Testing 64

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. How do you test to make sure your opportunity is not a solution in disguise? How does an opportunity solution tree connect to a product roadmap?

Data Visualization 276

Data Visualization Product Research Analytic Tools Research Software 276

Centercode

NOVEMBER 13, 2020

Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. Here’s how streaming services are refining their products and taking a proactive approach to tackling industry challenges with help from their customers — and Centercode. Load Testing. Device Compatibility.

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Feedback Software User Testing Customer Experience Product Research 98

Amplitude

JULY 29, 2020

When it comes to product strategy, there is so much conflicting advice that getting started can be confusing. Some companies’ strategies are so generic that they could mean anything, or nothing at all—as perfectly illustrated in this product strategy madlibs , which fills in the blanks with buzzwords and jargon and calls it a strategy.

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Data Visualization User Testing Analytic Tools Product Strategy 83

UX Studio: Product Management

OCTOBER 2, 2023

The expertise of our team lies in creating visually stunning website design and digital products. While also placing a strong emphasis on UX research to guide our design decisions. Research ensures prioritized user needs and delivered effectiveness.

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Research Software Data Visualization User Testing Technical Review 65

UX Studio

OCTOBER 4, 2023

No one can debate the growth of its opportunities, and if we look closely enough, we can see its significance in different fields of product design as well. We even have our in-house training to make the most of ourselves and get as broad skill sets as possible, thus becoming better and better product designers. What is AI?

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Artificial Inteligence UX Research Software Data Visualization 73

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? SaaS product marketing is the strategies and tactics applied to software products and apps to create demand and drive the adoption and retention of said product by the end-user. What is SaaS product marketing?

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Feedback Software Research Software User Testing Customer Feedback 97

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. He finally landed a job as Producer at a product agency, the equivalent of a product manager at a traditional product company.

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Roman Pichler

OCTOBER 21, 2016

Here is a simple test: Close your eyes and gently observe your breath. Why is Mindfulness Beneficial for Product People? Mindfulness provides a number of well-known benefits, such as, improved creativity, productivity, and wellbeing, and it has become popular at companies like Apple, Google, and Nike. Tip #1: Don’t Rush.

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Product Management Product Manager Customer Experience User Testing 207

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. Conforming to these expectations can help UX designers create interfaces that are intuitive, efficient, and easy to use.

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Data Visualization UX Research Software Feedback Software 74

The Product Coalition

MARCH 3, 2019

Some of the things that I miss about the “other” way of project management The world of product management is very much one of “our way vs. the highway”. As a Product Manager, I can say for certain that I’ve been known to change my mind a lot when it comes to scope of a project. This makes sense. What is Waterfall anyways?

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User Testing Product Research Agile Customer Feedback 61

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He has been the product manager for this B2B audience. In testing you discover situations and scenarios that you hadn’t expected or planned for, he says. .

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Analytic Tools Research Software User Testing Customer Experience 144

Mind the Product

JANUARY 15, 2018

The median product is dying a slow death. If that seems like an overstatement, then the fact of the matter is that if usage rates are declining, a product is probably – not necessarily, but probably – in trouble. You can either try and make changes to your product, or give up on it. Is Usage Actually Down?

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Onboarding KPIs Feedback Software Research Software Analytic Tools 96

Intercom, Inc.

DECEMBER 21, 2021

We hired new leaders in key positions, including Leandra Fishman , Anna Griffin, Alyssa Smrekar, Cheree McAlpine, Sanj Bhayro, and Marcio Arnecke. You can’t always get what you quant: Bringing numbers to life through user research. Our key takeaways from Forrester research. Zara Burke , Lead Editor. Anna Murphy , Editor.

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Customer Communications User Testing Research Software Technical Review 196

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Intercom, Inc.

DECEMBER 31, 2019

It will take some time to discern just how fundamentally our political and social discourse will be changed by the likes of Facebook and Twitter, but just as with every revolution, it will lead to both positive and negative outcomes, to both delight and disillusionment. Rise of the cloud and SaaS businesses.

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Artificial Inteligence Entertainment Messaging Customer Experience 259

BrainMates

NOVEMBER 27, 2022

Case Study: How Pets.com Failed Product Development. If we reflect back on the noughties (2000-2009) through the lens of today, we’ll see plenty of high-profile cases where businesses that were built on high expectations failed to deliver with their product. For some products, the ideas were just ahead of their time – in a bad way.

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Weak Development Team Development User Testing Product Research 52

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. We tend to remember the peak of the experience (whether positive or negative) rather than the end-to-end experience. Social Media and Brand Reputation.

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Data Visualization Reporting Tools Analytic Tools User Testing 130

Mind the Product

DECEMBER 4, 2018

I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure. I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups.

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User Testing Strategy Customer Experience Product Research 144

Userpilot

OCTOBER 11, 2022

Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. Excited customers who get real value from your product will easily tell others about you. Excited customers who get real value from your product will easily tell others about you.

Feedback Software 93

Feedback Software Analytic Tools User Testing Customer Experience 93

The Product Coalition

FEBRUARY 26, 2021

Choosing one product over another is ultimately powered by the consumer’s emotional relationship with the brand.” Research demonstrates that firms who maintain or accelerate customer-centric philosophies consistently outperform firms that do not.”?—? The way to retain trust is through an image of togetherness.

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User Testing Marketing Research Software Entertainment 107

Userpilot

MARCH 28, 2022

Investing in good UX design will remove unnecessary friction from your product and reduce churn. Slack offers a good user experience by making NPS surveys look as if they came directly from a real person. Mixpanel lets first-time users explore the product using demo content. It is difficult to build good UX without solid UI.

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Analytic Tools Feedback Software UX Data Visualization 111

Userpilot

MARCH 10, 2022

User retention is a metric that tells you how many users keep returning to your product over a given period. This helps customers engage more with your product and resonate with your brand better. User retention is a metric that gives the number of users who keep interacting with your product over a given period.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

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UX Studio: Product Management

MAY 28, 2021

Well, yes, I have to admit that sometimes I find it entertaining to use this technology just to have fun, and I’m sure you do, too. But let’s be honest, augmented reality can make a real difference in the world, not only for entertainment purposes. . Using AR in other fields can make our lives much easier and better.

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