Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Games (mobile games, gaming studios, etc.). What a year for news.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? Sending email sequences post-sign-up to guide customers through the product. Why is customer success important for SaaS?

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

ProductPlan

MAY 5, 2022

Your product team has limited time and resources, and you can’t accomplish every initiative on your product development wish list. Whenever you build or update a product roadmap, you’ll need to weigh the costs and benefits of several competing goals. Creating a higher-priced version of the product.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Userpilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly. What is a customer engagement strategy?

Customer Experience 97

Customer Experience Customer Feedback Feedback Software Analytic Tools 97

Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%).

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Mind the Product

JULY 23, 2019

We talked to him about putting some of his strategies into action. Focusing on outcomes at the strategic planning (OKR), roadmap and story level. The Product Experience is hosted by Lily Smith and Randy Silver. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol & Bath. Quotes of the Episode.

Customer Experience 127

Customer Experience Product Research User Testing Workshop 127

Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

Weak Development Team 188

Weak Development Team Customer Experience Technical Review Product Research 188

Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

Weak Development Team 188

Weak Development Team Customer Experience Technical Review Product Research 188

Usersnap

JANUARY 8, 2024

As we explore the subsequent sections, we will uncover how this iterative approach to product development has revolutionized the way products are conceived, developed, and refined. Learn how to use Usersnap for getting product feedback Jump into the example section immediately ? Testing & Feedback 5.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

ProductPlan

MAY 10, 2022

As your customers look at their smartphones as their primary tool to shop, get entertainment, and keep in touch with friends and family, they expect the same experience in all aspects of their life. Using analytics tools, such as Google Analytics, to gain better insights into customer behavior and product usage.

Enterprise 52

Enterprise Analytic Tools Research Software Feedback Software 52

Intercom, Inc.

OCTOBER 9, 2019

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. Thinking, fast and slow, in product management. What, you might wonder, does this have to do with product management?

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

Userpilot

SEPTEMBER 16, 2021

In fact, productivity thrives in a gamified environment. Let's dive deeper into a few gamification strategies that can help you optimize the user experience ! Gamification incentivizes users to engage with your product by leveraging game-like mechanics. Gamification can be a powerful driver of product adoption.

Research Software 52

Research Software Feedback Software Onboarding KPIs Customer Experience 52

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Neil Rahilly VP of Product and Design, Mixpanel Neil Rahilly is the VP of Product and Design at Mixpanel. He was the Director of Product at Slack, focused on growth in the freemium, self-service business. ‘ perspective.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. He finally landed a job as Producer at a product agency, the equivalent of a product manager at a traditional product company.

Research Software 157

Research Software Analytic Tools Product Management Product Manager 157

Bain Public

DECEMBER 14, 2021

Product leaders and managers are busy in their careers. Podcasts are a great alternative for people who are busy yet still want to learn and keep in the loop in their industry. We’ve listed below the top 9 podcasts we think product managers would love! They are constantly trying to stay on top of the learning curve.

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

ProductPlan

FEBRUARY 11, 2020

Despite general happiness with their jobs , many product managers are still looking to improve some things, and there are some key things they want to change this year. That was one of the takeaways from our Product Managers in 2020 Report with answers from more than 2,500 product management professionals. Purpose and Strategy.

Analytic Tools 59

Analytic Tools Research Software Reporting Tools Feedback Software 59

Alchemer Mobile

MARCH 18, 2021

There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%. Brands shifted focus to improving long-term retention.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Accessibility and Your Product. Introduction.

Reporting Tools 112

Reporting Tools Research Software Product Management Product Manager 112

Department of Product

JANUARY 17, 2023

Alternative Product Business Models The rise of the microsubscription and more as an alternatves to ad funded models The world, as always, is changing – and keeping on top of trends that matter to product teams is an essential part of succeeding in building winning products. All roles, however, require business skills.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

The Product Coalition

NOVEMBER 17, 2023

If you’re looking to harness the potential of Web3 and embark on the journey of building a Web3 app, this comprehensive guide is your roadmap to success. From understanding the fundamentals to delving into the development process and exploring monetization strategies, let’s dive deep into the world of Web3 app development.

Analytic Tools 106

Analytic Tools Feedback Software Data Visualization User Testing 106

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See  (“Our AI-based tech support lookup product will cut your support costs by 25-35%. ”) Why try to transform from a services company to a product company? to 0.8x.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Keeping your product sticky and why continuous improvements are important. Transcript.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

BrainStation Product Management

AUGUST 7, 2019

Lifelong education is a reality for Product Managers – in fact, BrainStation’s 2019 Digital Skills Survey found that more than 66 percent of product professionals participate in workshops, online courses, and in-person courses to stay on top of a profession that keeps changing. This is Product Management. Rocketship.fm.

User Testing 40

User Testing Product Research Research Software Product Management 40

Bain Public

MAY 2, 2022

The Bain Public team has been working closely with WatchMojo on a new initiative, which was led by our Product Designer, Sirena Chan: Multiplayer Trivia! Finally, it wasn’t a monetizable platform for retailers as it wasn’t equipped with the ability to promote merchant discounts or products in front of WatchMojo’s massive audience.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. Highly effective Product Managers (or what I call Exponential PMs) tend to be strong in all of these areas. This is based on studying, speaking with, and coaching PMs and product leaders. Let’s tuck in… What makes for a highly effective Product Manager? ??

Weak Development Team 92

Weak Development Team Development Analytic Tools User Testing 92

Gainsight

FEBRUARY 2, 2024

If your company is building products that people rely on to boost workplace performance, you can understand the pain from both sides. It’s a challenge to make all of your customers happy and successful, especially as your product evolves and your user base grows. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. Are you not sure what to add to it?

Books 98

Books Analytic Tools Data Visualization Product Research 98

Business of Software Conference

JUNE 29, 2020

Teresa Torres is a Product Coach at ProductTalk.org advocating strong critical thinking practices to ensure there is a strong connection between what teams are learning in their research with the product outcomes that they are making. You can quickly go from strategy to execution and you know exactly what should be done next.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Userpilot

NOVEMBER 27, 2023

Product growth vs. product-led growth? SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. But there’s also the product growth strategy, which shares some similarities and differences with the PLG model.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Product Research 105

Business of Software Conference

APRIL 7, 2020

Most marketing talk, or business strategy meetings, emphasizes the importance of ‘customer first’. In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Business of Software Conference

MARCH 24, 2021

The launch of Hey, Basecamp’s new email service, has become one of the most talked about product launches of 2020- not least because of the very public fight with the Apple store. This session includes many questions from the audience as Jason discusses some of the learning from Basecamp’s first product launch in a decade.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Intercom, Inc.

FEBRUARY 17, 2022

Doug Kessler is the co-founder and creative director at Velocity Partners , a B2B Marketing Agency with a laser-sharp focus on content strategy, and the writer of articles such as The Search for Meaning in B2B , Crap , and Insane Honesty. It’s going to be worth my time, either for entertainment or value or both. Short on time?

Marketing 209

Marketing B2B Data Visualization Branding 209

Andrew Chen

NOVEMBER 1, 2018

Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. The same skills needed to grow new products can be used both to evaluate new startups to invest in, and once we’ve invested; to help them grow.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111