Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? Sending email sequences post-sign-up to guide customers through the product. Why is customer success important for SaaS?

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Analytic Tools Feedback Software Research Software Customer Experience 74

freshtrax

AUGUST 21, 2023

In this article, we will examine the future marketing potential of the entertainment industry from the perspective of fan marketing. There are cases of this where brands have successfully connected a fan base to the promotion of their services and products to develop new customers. Ayaka (Marketer): Yeah, that’s right.

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Entertainment User Testing Customer Experience Data Visualization 52

The Product Coalition

FEBRUARY 25, 2024

Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. By 2010, Netflix’s streaming service had grown to over 20 million subscribers ², signaling a seismic shift in the entertainment industry. Let’s walk through the world of Netflix and their journey of streaming innovation.

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Analytic Tools Entertainment Customer Experience Data Visualization 101

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Games (mobile games, gaming studios, etc.). What a year for news.

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Feedback Software Research Software Technical Review User Testing 246

Product Innovation Educators

AUGUST 1, 2022

How product managers can empower teams to create a winning product strategy. We hear a lot about strategy and that product managers need to create a product strategy. In practice, what does that mean and how does a product strategy help you be more successful? 2:31] What is strategy?

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Product Strategy Strategy Onboarding KPIs User Testing 105

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. What is a pivot strategy? A pivot is a strategy to change the direction of your business. Types of pivot strategies. Initially, the company focused on selling paper and rubber products.

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Data Visualization Research Software Analytic Tools Customer Experience 84

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

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User Testing Research Software Product Research UX 52

Mind the Product

MAY 26, 2020

The post World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience appeared first on Mind the Product. Our first guest is, therefore, Selena Hadzibabic, VP Product at The Knot Worldwide, who was one of those original attendees. ProductTank. *

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Userpilot

OCTOBER 20, 2022

In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. You should also incentivize customers to take part in surveys, interview loyal customers , and replicate their journey for others. They are disengaged from your product.

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Feedback Software Analytic Tools Research Software User Testing 94

Mind the Product

MAY 8, 2019

Melissa Perri is the product manager’s product manager – she’s able to do the job, explain it, and teach you how to do it better. ’ Great product leaders are in with the leadership team – they’re peers, they are very close to them, they’re a team. Quotes of the Episode.

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Mind the Product

MARCH 20, 2019

Prior to taking on the role of COO and CPO at Singapore-based financial portal MoneySmart, Nick Ramsay was a strategy consultant and product manager. Marketing thinks in terms of a fixed budget – Product thinks in terms of a fixed outcome. Establishing a product culture. Quotes of the Episode.

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Amplitude

JULY 29, 2020

When it comes to product strategy, there is so much conflicting advice that getting started can be confusing. Some companies’ strategies are so generic that they could mean anything, or nothing at all—as perfectly illustrated in this product strategy madlibs , which fills in the blanks with buzzwords and jargon and calls it a strategy.

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Data Visualization User Testing Analytic Tools Product Strategy 83

Mind the Product

JUNE 24, 2020

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. The post Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience appeared first on Mind the Product. Hooked: A Guide to Building Habit-Forming Products book. Read More.

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Customer Experience User Testing Product Research Customer Feedback 139

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

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Mind the Product

JUNE 18, 2019

The Head of Product at Wildbit, Rian van der Merwe has spent his career being crazy busy – and he’s had enough of it. He joined us to talk about slowing down to speed up, making sure your team(s) are productive, and managing yourself to provide the most value to everyone around you. Quote of the Episode. Talk to us.

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Product Research Entertainment Startups Education 135

Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%).

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Mind the Product

JULY 9, 2019

After leaving the Navy and working on nuclear submarines, Dan Olsen embarked on a career that has spanned enterprises and start-ups, consulting, speaking, writing, and running the Lean Product & Lean UX meetup. He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it.

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Product Research Customer Experience User Testing Entertainment 141

Mind the Product

JUNE 2, 2020

We’ve all been thrust into the situation of trying to wrangle a room full of people into working together to create a strategy, generate a plan, or get past a roadblock. The post The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience appeared first on Mind the Product.

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Mind the Product

JULY 21, 2020

All the sexy stories around product management come from startups, or revolve around working like a startup. The post Product In The Enterprise – Alicia Dixon on The Product Experience appeared first on Mind the Product. Enterprise Product Management. Working with stakeholders. Quote of the Episode.

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Enterprise Product Research Feedback Software Technical Review 116

Mind the Product

FEBRUARY 13, 2019

Marty Cagan recently called her an “exceptional discovery coach”, but we’ve known that Petra Wille is special for a long time. One of the co-organisers of the MtP Engage conference in Hamburg (and a featured speaker at the Leadership Forum this year), she gave a talk a while back on Egoless Product Development.

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Product Research Entertainment Customer Experience User Testing 165

Mind the Product

MARCH 13, 2019

Product Director Holly Donohue was part of the team that changed how the business approaches its work, so that it now sees value being realised in a few months. Prioritisation strategies. The Product Experience is hosted by Lily Smith and Randy Silver. Use the #podcast channel in the Mind the Product Slack community.

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Product Research Entertainment Startups Education 135

Mind the Product

OCTOBER 15, 2019

A manager of product management at Pivotal Software, Brazilian native Gabrielle Bufrem has worked on three continents (North America, Europe and Asia) and hails from a fourth. Scalable product strategy. The Product Experience is hosted by Lily Smith and Randy Silver. Listen if you’d like to learn more about.

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Product Research Customer Experience Entertainment Consulting 99

Mind the Product

DECEMBER 31, 2019

. ‘Tis the season to make a list of resolutions for how we’re going to be better in the new year – start new habits, stop old ones, be more productive, etc. Diagnosing the problem as well as strategies to fix it. Teresa Torres on the Product Science podcast. Links mentioned in this episode. Talk to us.

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Product Research Entertainment Startups Education 92

Mind the Product

DECEMBER 4, 2018

I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure. I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups.

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User Testing Strategy Customer Experience Product Research 143

Mind the Product

OCTOBER 8, 2019

Basecamp is well known for its approach to product development – after starting out as an agency (37 Signals), it realised that the tools it used to manage its own projects would have value for others. Product teams of two to three people. The Product Experience is hosted by Lily Smith and Randy Silver.

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Product Research Entertainment Agile Startups 108

Userpilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly. What is a customer engagement strategy?

Customer Experience 77

Customer Experience Customer Feedback Feedback Software Analytic Tools 77

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Mind the Product

JANUARY 21, 2020

For the 50th episode of The Product Experience, we’re proud to have Chris Adams join us to talk about making your products more sustainable. How to understand your product or company’s carbon footprint: carbonanalytics.com. The Product Experience is hosted by Lily Smith and Randy Silver. normative.io.

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Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode.

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Product Research Customer Experience Entertainment Consulting 111

Mind the Product

JULY 23, 2019

We talked to him about putting some of his strategies into action. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Quotes of the Episode. Suggest a guest to us here.

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Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

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Weak Development Team Customer Experience Technical Review Product Research 188

Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

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Weak Development Team Customer Experience Technical Review Product Research 188

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode.

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Product Research Customer Experience Entertainment Consulting 99

Ask Benny

JUNE 5, 2020

Innovation sometimes appears between the lines In today’s world, we are bombarded with people telling us that we need to be productive all the time. There are many hours during the day that being productive can improve your outcome and save you many hours of work. If you are productive all the time it leaves no time to think.

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Entertainment Product Research Strategy Product Management 131

freshtrax

NOVEMBER 3, 2023

The concept of design thinking may sound complex at first, but we hope to convey that valuable insights can be gained from entertainment media like anime. In simple terms, we define design thinking as a mindset that seeks to create better products, services, and societies by deeply understanding people (consumers or users) and their lives.

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User Testing Product Research Customer Feedback Entertainment 59

Mind the Product

JULY 14, 2020

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016, her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. In this episode of The Product Experience, sponsored by Amplitude, learn how to apply this ethos to [.].

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Feedback Software Customer Experience Product Research Technical Review 102

Mind the Product

AUGUST 20, 2019

While we’ve talked to lots of brilliant people, the original idea for the podcast wasn’t to focus on the big names of the product world ( Ken Norton , Melissa Perri , Josh Seiden , Theresa Torres , Dan Olsen , and Rich Mironov to name a few…) but to spotlight people who gave a great talk at their local ProductTank.

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