The Product Coalition

AUGUST 4, 2022

The industries that rely on video streams to provide their services include retail, entertainment, education, gaming, fitness, and even government. Such a wide consumer base ensures a stable and swift growth of the live streaming market. Don’t make users get lost in an unstructured mass of movies, videos, and shows.

Feedback Software 124

Feedback Software Technical Review Weak Development Team User Testing 124

Mind the Product

APRIL 6, 2021

For most of us, the way that we conduct user research has been different during a year of lockdowns. Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. Remote research. Recruiting across regions.

Product Research 116

Product Research User Testing Research Software Customer Experience 116

The Product Coalition

NOVEMBER 27, 2023

This vertical SaaS functions as a feedback management solution, but it is a feedback management solution designed exclusively for other SaaS companies. Finally, vertical SaaS provides an all-in-one solution, eliminating the need for clients to manage many different technologies. Conducting market research is also essential.

Research Software 135

Research Software Feedback Software Reporting Tools User Testing 135

ProductPlan

MAY 5, 2022

Common examples include: Targeting new user personas. Cleaning up technical debt or fixing product defects. Effective product roadmaps include user feedback as a key factor in deciding which goals to pursue. First, though, let’s discuss why feedback from customers should play a role in your team’s strategic planning.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Userpilot

DECEMBER 6, 2023

TL;DR Product dogfooding is a testing practice. Product dogfooding enables organizations to shorten the feedback loop by testing their products for bugs and usability issues before releasing them to the users. Before you start testing, provide testers with adequate user onboarding so that they know how to use the product.

Feedback Software 95

Feedback Software Analytic Tools Research Software Reporting Tools 95

Mind the Product

JANUARY 19, 2021

In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable? Consumers are changing at a faster rate than they ever have, and of course we’re feeding that by instant everything. Quote of the Episode.

Startups 179

Startups Feedback Software Technical Review Product Research 179

Mind the Product

AUGUST 11, 2020

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Managing change with users and stakeholders.

Customer Experience 172

Customer Experience User Testing Product Research Entertainment 172

Mind the Product

JUNE 24, 2020

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. What drives our motivation? * Quote of the Episode. Suggest them here.

Customer Experience 139

Customer Experience User Testing Product Research Customer Feedback 139

Gainsight

JANUARY 28, 2022

It’s indisputable that Peloton — and other digital fitness companies like it — have changed the way millions of human beings exercise. But as a Peloton rider myself, I have seen first-hand how Peloton has transformed the fitness industry. Yes, I fit the CEO tech nerd stereotype to a tee.) Scaling Fitness.

Feedback Software 105

Feedback Software User Testing Reporting Tools Customer Experience 105

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. It has the potential to transform industries like entertainment, art and design by opening up new avenues for human-machine cooperation.

Generative AI 121

Generative AI Feedback Software Research Software User Testing 121

The Product Coalition

FEBRUARY 22, 2023

Running an NFT business can also be easier for those not accustomed to deeper technological nuances of Web3, and they can learn them through experience. General NFT Marketplace NFT marketplaces have been one of the successful business models in the Web3 space due to their nature of connecting creators and collectors.

Research Software 122

Research Software Technical Review Customer Experience User Testing 122

freshtrax

MAY 2, 2023

The way that we consume digital content is ever evolving, with new technologies and new uses for existing technologies popping up seemingly every day! VR is often associated with creating immersive experiences, primarily for entertainment. Think of games that use VR headsets like Beat Saber and No Man’s Sky.

Feedback Software 52

Feedback Software User Testing Technical Review Customer Experience 52

Userpilot

JUNE 25, 2023

Escaping the Build Trap promotes outcome-driven product management to deliver real value to customers. Hooked delivers insights into the psychology of user habits and engagement to design captivating products. Product Rantz is an amusing read on ‘how to lose users and alienate your customers.’ What you’ll learn?

Books 94

Books Analytic Tools Data Visualization Product Research 94

Intercom, Inc.

DECEMBER 21, 2021

. “We have accelerated through many years of progress as if we’re living in a time-lapse” Business is increasingly conducted online, and customer communications are undergoing a massive transformation as customer expectations change. You can’t always get what you quant: Bringing numbers to life through user research.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

Mind the Product

MARCH 23, 2021

Are you leaving money on the table, or are you scaring away potential customers? Are you leaving money on the table, or are you scaring away potential customers? Review us on your podcast app so that we can use your feedback to be better. How much should you be charging? In this episode, sponsored by Hotjar, listen [.].

Customer Experience 206

Customer Experience Product Research Strategy Feedback Software 206

Intercom, Inc.

JANUARY 14, 2019

Fittingly, the team’s selections crossed a range of publish dates, subjects and structures; from 1970’s era technical guidance on improving one’s own writing, to the latest and best thinking from the team at Google Ventures on how to make more time for what’s meaningful in your life. Geoffrey Keating, Senior Editor ( @geoffreykeating ).

Books 150

Books Technical Review Marketing User Testing 150

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See  Success is measured in total number of customers (versus a few huge contracts) and sales velocity (how fast we can close the next 50 or 500 deals).

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

Product Research 167

Product Research Customer Experience Feedback Software Research Software 167

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. Technology changes, but people stay the same. Content marketing.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Mind the Product

DECEMBER 8, 2020

Melissa joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. Review us on your podcast app so that we can use your feedback to be better.

Customer Experience 114

Customer Experience Product Research User Testing Feedback Software 114

Roman Pichler

NOVEMBER 12, 2019

The technical complexities were greater than anticipated and the development progress was slower than forecasted. Compare this example with a different one: I was working for a large technology company, tasked with helping develop a new digital product. Probably an entertainer third,” says David Brent in the original Office series.

Weak Development Team 188

Weak Development Team Customer Experience Technical Review Product Research 188

Roman Pichler

NOVEMBER 12, 2019

The technical complexities were greater than anticipated and the development progress was slower than forecasted. Compare this example with a different one: I was working for a large technology company, tasked with helping develop a new digital product. Probably an entertainer third,” says David Brent in the original Office series.

Weak Development Team 188

Weak Development Team Customer Experience Technical Review Product Research 188

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). OECD, 2019 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Besides those, our digital creations captivate the target audience to drive high conversion rates while being user-friendly. Research ensures prioritized user needs and delivered effectiveness.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

ProductPlan

SEPTEMBER 8, 2021

Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. As a result, we’ve come to depend on Amazon to lighten the load, deliver convenience, entertainment, and satisfaction in just one click. Britannica.com ).

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

The Product Cafe

OCTOBER 12, 2023

Successful Business Pivots Pinterest📌 What started as Tote, a mobile shopping app, hit a roadblock due to payment technology issues. However, the pivot to a video-sharing platform was a game-changer, making YouTube our go-to for informative and entertaining content. The journey began with a gaming venture called Glitch.

Feedback Software 52

Feedback Software Data Visualization Customer Feedback User Testing 52

Modus Create

FEBRUARY 16, 2022

Organizations that use innovation labs to solve real-world problems for potential customers will continue to gain value from them. . This is primarily due to increased departmental silos, making it difficult to strategize cross-functional digital initiatives. In today’s world, every company is a technology company.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 71

Analytic Tools Data Visualization Feedback Software User Testing 71

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mixpanel

JANUARY 11, 2021

As Head of Data Science, Digital Ventures at Viacom18 Media—a Mumbai-based joint venture between ViacomCBS and Network18 and one of India’s fastest-growing entertainment networks—Anubhav Shrivastava has led the company’s shift toward data-informed decision making. Each decision impacts a segment of users.

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

B2B Product Management

SEPTEMBER 29, 2023

B2B products are products or services that are sold to other businesses, rather than to consumers. And B2C products are products or services that are sold directly to consumers. They can be physical products, such as clothing, electronics, and food, or they can be technology items, for example, digital books, music, Smartphones.

B2C 52

B2C B2B Reporting Tools User Testing 52

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. ’ To change this culturally, you really need to work hard at emphasizing quality throughout the user experience.” Unshipping is the process of removing a feature or product that has shipped, and is live, to customers.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users. His law, a.k.a.

Data Visualization 74

Data Visualization UX Research Software Feedback Software 74