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Standing together: How Intercom customers are providing relief during COVID-19

Intercom, Inc.

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Healthcare platforms are stepping up to assist patients and medical professionals.

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Top 15 SurveyMonkey Alternatives to Consider

Userpilot

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. For instance, let’s take a look at these G2 reviews: “The ability to analyze needs to be improved, especially when trying to compare different variables among different surveys.

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Healthcare Edition: How to Get Information to Your Users Quickly

Gainsight

In this guide for healthcare products, we’ll show you how to use in-app engagements to cut through the noise and effectively communicate information to your end users when time is of the essence. Drive ongoing product education that evolves with current events. What Your End Users Expect: Healthcare Professionals.

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10 years of UX studio

UX Studio

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

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Lessons from Building Twilio Live, on Both Sides of the Atlantic

The Product Coalition

from healthcare to financial services, to every industry in between. Not to mention that as more physical events went virtual, the need for scalable, easy to deploy video solutions within the enterprise skyrocketed. Think back to the way business was conducted in 2020. we had to first identify the gap in the market we wanted to bridge.

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Through The Lens of PX: How Gainsight?s Customers Double Down on Customer Success During COVID-19

Gainsight

As new sales slow down due to uncertainties in budgets and spending, retaining customers is the easiest and more effective way to keep the cash flow going. With PX, we have our javascript code embedded in SaaS applications and thus get to witness every user’s clicks and actions, anonymously, across a healthy set of cloud applications.

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Everything just changed: How to keep your customers at the center during turbulent times

Intercom, Inc.

For businesses in similar positions, leveraging product education can be a powerful way to help customers through this time. For businesses who are in a position to help, we should thoughtfully consider our social responsibility. Similarly, if you have events planned for this year, you should look to virtual alternatives.