Product Management Lessons from the Trenches

JULY 10, 2018

I re-read The First 90 Days , I prepared a learning plan to review with my new boss (the CEO), sketched out some provisional objectives for my first 30/60/90 days, and got some rest to be ready for my new adventure. Review company documents and presentations. Do your research. Read about the industry, competitors, customers.

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Amplitude

AUGUST 8, 2019

Company A allows people to log any events and properties that they want with very little oversight. So they allow people to log any events and properties that they want with very little oversight. This has allowed a lot of teams to put whatever events they want into Amplitude. We want to throw open the gates and get adoption.”

Data Visualization 74

Data Visualization Analytic Tools Government Customer Experience 74

eG Innovations

JUNE 19, 2020

While CPU and memory monitoring are no doubt important, as server operating systems have evolved, it is important to track several other performance indicators about server operating systems that can be indicative of performance bottlenecks. Uptime is the amount of time for which a system has been up and operational.

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nulab

JUNE 12, 2019

It shows a behavioral model consisting of states, transitions, and actions, as well as the events that affect these. It’s also one of the 14 Unified Modeling Languages (UML) used for specifying, visualizing, constructing, and documenting software systems. Each rectangle is labeled with the name of the state. Event or Transition.

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Userpilot

AUGUST 18, 2022

Customer advocacy is analyzed by looking at net promoter scores , a metric that measures on a scale of 1-10 how likely someone is to refer you to a friend. Start a referral program that rewards existing customers for referring new customers. Offer opportunities to share their knowledge in podcasts, webinars, videos, or at events.

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Userpilot

JULY 27, 2021

Cross-reference your detractor score customer data with their in-app behavior analytics data to highlight patterns that lead to increase customer churn. Ask promoters to review your product on important platforms like G2 and drive social proof. Use NPS to drive social proof and reviews.

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Split

MARCH 27, 2024

Whether it’s a simple API or a complex real-time communication system, how your app performs under stress is crucial. You can speed this along by creating a testing script named load_test.sh #!/bin/bash generates a log file: This file, typically named something like isolate-0xnnnnnnnnnnnn-v8.log,

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PMLesson's Ace the PM Interview

AUGUST 8, 2022

The reasons to work at Google that we outlined above can be a great reference for this. If you were referred by another Google employee , mention it in your answer to show that you have existing employees vouching for you. Be honest and authentic in your response. Align your answer with the company's values.

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The Product Coalition

APRIL 14, 2020

The following LS microstructures refer to these basic patterns of virtual Liberating Structures. Those surveys can be Sprint-specific, penciled-in between the Sprint Review and the Retrospective. Finally, you can derive metrics from supportive applications, for example, your ticket system. (Be Hence the “name tags.”)

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The Product Coalition

OCTOBER 8, 2019

Goodhart’s law states that a metric ceases to be a useful metric once it becomes a target, for example, for a performance review, because participants figure out how to game the system. Velocity?—?the the number of story points or items delivered by a development team during a Sprint or iteration?—?may

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PMLesson's Ace the PM Interview

MAY 4, 2020

By "health", I'm referring to checking my metrics dashboard to ensure everything is running smoothly. I'll also be reviewing and responding to any Net Promoter Score (NPS) feedback we've gotten. For positive feedback, I like to communicate the excellent news to the team and refer the client to fill out a reference survey we value (eg.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

FEBRUARY 9, 2022

New users onboarding focuses on helping new users, while the user onboarding process refers to the onboarding experience as a whole- from new trial signup to account cancelation. That being said, the main focus of this article will be on onboarding new users, which is sometimes referred to as “primary onboarding.”

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Gainsight

JULY 7, 2021

Plus, it wasn’t often that someone starting a SaaS company in Phoenix, Arizona got to hear from the likes of SaaS all-stars such as Aaron Levie, Tien Tzuo, Neeracha Taychakhoonavudh, Bill Binch, Bernie Kassar, Kia Puhm, Byron Deeter, Roger Lee…and some guy named Nick Mehta. Would events ever go back to normal? Pulse 2022?

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Feedback Software Customer Experience Technical Review User Testing 45

eG Innovations

FEBRUARY 25, 2019

We encourage you to save and regularly reference this Citrix troubleshooting guide for any issue you may encounter. You can refer to this webinar “ How to Make Citrix Logons 75% Faster ” for additional details. Default settings in the operating system are not the best. Questions & Answers for Citrix Troubleshooting 101.

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Reporting Tools Analytic Tools Data Visualization Systems Review 63

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. To choose the right customer lifecycle software, you should identify your business needs, research options, and review its integrations. Review available integrations. Enterprise.

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Userpilot

JULY 13, 2021

We sometimes refer to this as “ reducing Time to Value.”. Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees. Of course, setting up a system this automated requires the right tools. custom events and event attributes. Speed is of the essence here.

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Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Intercom, Inc.

DECEMBER 9, 2022

OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. Des Traynor: But does that name mean anything? ” And it’s a beautiful URL, it’s got the reference to our help center article, and that’s been made up too.

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UX Studio: Product Management

MAY 13, 2024

For instance, if your designers are struggling to maintain a consistent design system due to a heavy design backlog, hiring a design system expert could be beneficial. The Workload is Fluctuating There may be months when a product team is overwhelmed with tasks due to tight project deadlines.

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Research Software User Testing Product Research Feedback Software 70

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc. It acts as a handy resource center that users can reference whenever they get stuck.

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UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Wasted time means lost opportunities. Web Sauce Studio.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Userpilot

SEPTEMBER 2, 2020

Once you’ve done that, you can start looking for software that will help you push more users towards those goals, analyze their progress, and optimize your systems. Custom Experiences – Userpilot enables you to set up event triggers, so that you can provide help where it looks like it’s needed most. Heap is different.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 78

Userpilot

JULY 27, 2022

A product’s life cycle refers to all the stages it goes through before it enters the market and until it exits. As such, there’s no definitive reference timeline to follow. Named after the Boston Consulting Group, the BCG Matrix is a model that classes a product according to its growth rate and market share.

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eG Innovations

JULY 8, 2021

Since my last blog Microsoft have changed the name of WVD (Windows Virtual Desktop) to AVD (Azure Virtual Desktop). For the AVD host pool, in my last blog we configured collection of the default Performance counters and Windows event logs. Log alerts can be associated with any of these metrics and log events. Counter name.

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eG Innovations

SEPTEMBER 6, 2022

Over the last couple of years, Kubernetes (often called K8s) has become the most popular and well-known container orchestration system for automating application deployment, scaling, and management. Comprehensive Kubernetes monitoring allows you to understand your systems and what if any changes you need to make. Key Kubernetes Terms.

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UX Planet

FEBRUARY 13, 2024

Zhu says, “ Design refers to human activity to invent a new structure for utility.” Innovation refers to a new method, idea, or product. I) To design or not design, this is a question The city creates the theater and is the theater “Every place is given its character by certain patterns of events that keep happening there.”

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Amplitude

FEBRUARY 11, 2021

Then, we have monthly reviews of what we’re shipping and reflect on whether we’re hitting our goals. Testing design choices: We’ll also use Amplitude to make critical design decisions – like how many tiles to show in “ My Workspace ,” or how many events to show in “Suggested Events.” Product Development.

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Analytic Tools Feedback Software Reporting Tools Research Software 98

The Product Coalition

NOVEMBER 30, 2020

Turn them into a [fill-in a ticket-system of your choice] monkey or deprive them of the ability to say ‘no’?—?as If a candidate is mostly referring to something like “I am the one creating the user stories,” I would dig into that. In what Scrum events shall the Product Owner be participating?

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Userpilot

NOVEMBER 26, 2023

There are plenty of tools for user engagement on review sites, but they don’t make the choice any easier. TL;DR In SaaS, user engagement refers to the level of interaction, involvement, and interest that users have with a product. Let’s compare them! Let’s dive in! There is a better tool for your SaaS than Pendo!

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eG Innovations

JULY 2, 2021

eG Enterprise for Citrix VAD is licensed by server host or by named or concurrent user (that’s real and active users, not the list in your Active Directory). There are three ways in which scripts can be used in eG Enterprise: To add new monitoring capabilities into the system (e.g.,

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

DECEMBER 15, 2023

There are plenty of tools for user engagement on review sites, but they don’t make the choice any easier. TL;DR In SaaS, user engagement refers to the level of interaction, involvement, and interest that users have with a product. Let’s compare them! Let’s dive in! There is a better tool for your SaaS than Pendo!

Analytic Tools 52

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Userpilot

JULY 15, 2021

Best practices for the modal element include: Greeting the user by their first name. For more tips on how to construct a good onboarding checklist, refer to this post. Such in-app actions are referred to as “ custom events ,” which can be defined by your development team and passed to your o nboarding platform as desired.

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Analytic Tools Feedback Software Onboarding KPIs User Testing 98

eG Innovations

APRIL 12, 2022

Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems. Most Payment Gateway Issues are Noticed After the Event. Examples of prominent payment gateways include PayPal, Stripe , and Square. What Makes Troubleshooting Payment Gateways Challenging?

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eG Innovations

APRIL 12, 2022

Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems. Most Payment Gateway Issues are Noticed After the Event. AIOps technologies leverage machine learning to determine norm of each payment system at different times of day, days of month, etc.

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Userpilot

JUNE 30, 2021

You will have to invest more in your marketing to get people to sign up, and their actual experience in the product better be amazing, or you risk tons of negative reviews. As with any free sample offer, the biggest challenge is that many people will try to game the system. But there is a danger. Welcome screen built with Userpilot.

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Business of Software Conference

MARCH 27, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? The men were employed by a man named Eiffel, who had done some good work, he wasn’t famous yet around the world, this is many years before the tower was built. BoS Europe 2019 BoS USA 2019.

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eG Innovations

AUGUST 3, 2021

If you are referring to a published application, a lot of admins use logon simulation for Citrix. This can highlight why launching your virtual application is slow: is it due to slow StoreFront access, AD authentication, GPOs, etc.? The issue could be due to the network in the user’s home, or their connectivity to the Internet.

Analytic Tools 52

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Userpilot

APRIL 30, 2021

Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play. SaaS marketing normally consists of a mix of SEO, content, linkbuilding, paid ads, social media and event marketing.

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