Userpilot

NOVEMBER 28, 2024

Basically, it captures what users do—like rage clicks, page loads, and transitions—and ties those actions to the events you’re tracking. All you need to do is to head to the documentation and copy-paste one line of code. Here’s the deal: Mixpanel’s pricing scales with the number of events you track. Mixpanel pricing.

Data Visualization 105

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Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Expert review : Established design experts check your products design based on usability principles to identify potential improvements. Basically, anything that ruins the user experience.

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Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

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Product Talk

NOVEMBER 11, 2020

Due to COVID-19, many of the events on our list had to shift to virtual events. Nevertheless, we are finding that conference organizers are getting better at offering compelling online events. Even though we may not be able to meet in person, we suspect many of these events will be worth checking out. ProductCon.

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Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Alchemer Mobile

AUGUST 9, 2023

With the addition of Alchemer Workflow Initiators to Alchemer Workflow, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate surveys and feedback requests in the context of your customer’s or employee’s experience.

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Userpilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. Autocapture for recording in-app events without manual tags. According to user review platforms, their plans start at $7,000/year. Content triggering limitations: Flows cant be triggered in real-time by server-side events.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources. Apptentive.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Mironov Consulting

FEBRUARY 12, 2022

My product leader coachees and I sometimes do calendar reviews.  We A Quick-and-Dirty Tabulation with Optional Color Coding Applying some Agile 101, it’s handy to understand a problem before we start fixing things.  Perhaps Can we sort events into a few piles and figure out where the time went?  

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Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.

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Reporting Tools Analytic Tools Data Visualization Software Review 52

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. But what is the best tech stack for product management?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105

Intercom, Inc.

JULY 16, 2019

Almost every software company today has some kind of incident response process to help them navigate major service outages. However, after a particularly complicated and long-running incident (known internally as “ The SpamHaus event ”) we realized that we needed to significantly up our game.

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Technical Review Software Review Document Engineering 215

Userpilot

AUGUST 18, 2024

Trying to optimize these deliverables without using click tracker software is a gamble—you end up guessing what works and what doesn’t. TL;DR Click tracking software records and visualizes user interactions, such as clicks, scrolls, or screen taps on a website, app, or email. Session recording or on-page event tracking tools.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 102

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. The platform has limited no-code customization options and a steep learning curve.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

AUGUST 21, 2024

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. Let’s explore: The types of events Heap can track and how to set them up. Change events : Changes in the values of inputs, text, and element selection.

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Analytic Tools Data Visualization Feedback Software Events 101

Userpilot

MARCH 5, 2025

To help you make the right choice, Ive gone through ten leading customer analytics platforms based on their strengths, features, pricing, and user reviews. Pendo – the best software for product-led insights. Mixpanel – the best cross-platform customer analytics software. Its designed for web and mobile apps.

Data Visualization 52

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Userpilot

JULY 7, 2024

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.

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Customer Communications Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 7, 2024

These include but aren’t limited to: No code builder. No code builders give small teams the capacity to create engagement campaigns without needing coding knowledge. Setting up custom events in Userpilot. Personalization capabilities. Other formats included are slideouts, checklists , banners , and hotspots.

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Analytic Tools Feedback Software Reporting Tools Software Review 104

Userpilot

APRIL 29, 2024

The pros of Pendo tooltips are their no-code functionality, mobile compatibility, and deployment options on third-party software. The cons of Pendo tooltips are the need to use code for in-depth customization and the lack of event-based flow triggering. Pros of Pendo tooltips No-code tooltips. alongside tooltips.

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Software Review Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security: Can the platform grow with your business and protect your data?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

OCTOBER 27, 2023

TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week. After choosing the report from the top menu, choose the critical events you want to base the cohort on. Define the events , for example, Sign Up or Open App.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Alchemer Mobile

MAY 19, 2021

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources. Apptentive.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior. What’s a cost-effective way to manage and grow a product ?

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

Roman Pichler

MAY 11, 2021

An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality. Unlike traditional approaches to software development, Scrum does not offer the role of a project manager. The picture below illustrates this concept.

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Weak Development Team Product Research User Testing Customer Experience 362

Userpilot

JULY 10, 2024

And that’s why the customer experience software solutions you choose matter greatly. TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. It offers user segmentation , in-app messaging, event tracking, and analytics tools, among other things.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Mind the Product

MAY 13, 2020

We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. and at conferences across the US and Europe.

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Agile Product Research Feedback Software Software Review 195

Userpilot

OCTOBER 19, 2024

Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. According to one report, 95% of customers will read online reviews before buying a product. Similarly, 58% of customers say they’re willing to pay more for products with good reviews.

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Customer Satisfaction Customer Experience User Testing Feedback Software 111

Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? And beyond code, beyond visuals and interactions, what do they all have in common with each other? People downloaded a record 204 billion of them from the Google and Apple app stores in 2019. of their first screen. About 57.5%

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Research Software User Testing Data Visualization Customer Experience 291

Userpilot

APRIL 30, 2025

With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code. Userpilot is a no-code digital adoption platform that unifies mobile and web engagement, analytics, and feedback. Review A/B test results in Userpilot.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Use walkthrough software to create flows that educate and encourage users to complete tasks.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Product Talk

AUGUST 4, 2021

During our coaching session, we reviewed their work and iterated on it as needed. Working with Reviewers: The First Full Manuscript Judgments. One of the last stages of writing a book is inviting reviewers to comment on the full manuscript. The rest of my reviewers also provided great feedback. Tweet This. I was giddy.

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Product Research Books User Testing Research Software 299

Mind the Product

MARCH 17, 2020

Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. We’d love any feedback you have for us, so please go ahead and share your thoughts – rate and review The Product Experience on your podcast app so that we can make it even better!

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Data capture and event tracking. The Starter plan gives access to unlimited tracked events and 10 feature tags. Advanced Event-Based Content Triggering.

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Data Visualization Analytic Tools Technical Review Feedback Software 104