Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

FEBRUARY 27, 2023

Fueled by product insights and strategy, the work exceeded every key metric. This, for the Champion example, was using the navigation. Certainly this set us on the correct path, but unless we action on these insights to a valuable piece of strategy, and action that strategy to process and design, all is for naught.

Data Visualization 127

Data Visualization Customer Feedback Customer Experience Analytic Tools 127

ProductPlan

AUGUST 17, 2020

or more granular focus areas like the example in Jim Semick’s article of increasing satisfaction within a user persona group. For example, the business goals approach is static over time, so the themes themselves stay consistent and maintain a pulse on the longer view. CUSTOMER KPI: Reach. Phase 1: Become aware.

Onboarding KPIs 100

Onboarding KPIs Roadmap Customer Experience KPI 100

ProductPlan

JULY 10, 2020

I’ve worked exclusively on digital products for over 14 years , primarily in product and design-centric roles. Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. 9s or 10s on the scale).

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Mixpanel

JUNE 17, 2020

For example, in the Latin American countries there’s a huge interest in classical music, but it’s not common for people to pay a subscription. But we also believe that if you really want to make a “big bang” kind of product, it’s not only about the copy, it’s also about the content. We went for a lightweight strategy.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

For example, in the Latin American countries there’s a huge interest in classical music, but it’s not common for people to pay a subscription. But we also believe that if you really want to make a “big bang” kind of product, it’s not only about the copy, it’s also about the content. We went for a lightweight strategy.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Alchemer Mobile

MARCH 26, 2021

Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Incorporate customer feedback directly into your product roadmap. Using customer feedback to prioritize your product roadmap might seem like an obvious strategy, but very few companies actually do it.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Userpilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. Task ChatGPT with identifying and formulating the best pricing strategy for your industry.

ChatGPT 94

ChatGPT Data Visualization Onboarding KPIs Research Software 94

The Product Coalition

MARCH 23, 2020

Retention is a metric that measures how many users return to your product over a period of time and considered to be one of the most important KPIs when trying to analyze the product health or potential, it is a key indicator for growth and impacts almost every key business metric (e.g. DAU, Stickiness, LTV and more).

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing KPI 78

ProductPlan

MAY 2, 2022

It merges the why (strategy) with the how (process) to create the what (operating model). Most importantly, it seeks an essential alignment within an organization to develop a product that delivers the most significant value to customers. “A Why a Product Operating Model Is Customer-Centric (vs. “The appeared first on.

Customer Experience 52

Customer Experience KPI Customer Feedback Agile 52

Mixpanel

MAY 12, 2020

Neil recently sat down for an AMA session and spoke on a wide range of topics, from product strategy and process pipelines to team composition and building a great career, among many other things. How do you define your product strategy? But strategy is all about focus and finding ways to not compete.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

As Mixpanel’s VP of Product and Design, and our former Head of Engineering, Neil Rahilly brings a blend of strategy, hiring, management, and career advice to those who want to push innovation at their companies forward. How do you define your product strategy? And then it really starts to flow.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

The Product Coalition

MARCH 15, 2020

Product strategy, discovery, and delivery: These are the three general dimensions for which product managers are responsible to optimize in a customer-centric organization. Product strategy exists outside the well defined guideposts of dual-track agile (a product discovery and delivery methodology).

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

The Product Coalition

OCTOBER 5, 2021

Conway’s Law is a great example of how organisational structure will affect the products we create: “Any organisation that designs a system (defined broadly) will produce a design whose structure is a copy of the organisation’s communication structure.” Are budget processes supportive of the needs of product development?

Weak Development Team 151

Weak Development Team Reporting Tools Research Software Feedback Software 151

ProductPlan

AUGUST 27, 2021

Examples include employees, customers, shareholders, suppliers, communities, and governments. Upstream stakeholders contribute to or approve the activities required to design, build and bring a product to market. To learn how to efficiently conduct a stakeholder analysis, watch the video below. The post What is Stakeholder Management?

Management 63

Management Management KPI Government 63

ProductPlan

FEBRUARY 8, 2022

As product management has evolved, so has the scope and scale of the role. The bread and butter product management tasks are prioritizing , evolving product strategy , and managing the product roadmap. Vision and strategy. Product management owns vision and strategy.

Data Visualization 99

Data Visualization Feedback Software Reporting Tools Research Software 99

ProductPlan

MARCH 6, 2020

Now we’re sifting through the stockpile of ideas and requests hoping something sparks an incremental uptick in a KPI. During this phase, it’s easy to start prioritizing some items that—while undoubtedly worthy in their own right—aren’t really going to impact KPIs at all. Sometimes a lone metric can’t do the corporate strategy justice.

KPI 61

KPI Roadmap Product Research Software Review 61

Amplitude

MARCH 21, 2018

An introduction to product strategy with examples of north star metrics across industries. The product north star is easily the most powerful and misunderstood product strategy framework in use today. What are some examples of good north star metrics? Should a company only have one product north star?

Customer Experience 110

Customer Experience Research Software User Testing Data Visualization 110

Amplitude

MARCH 21, 2018

The product north star is easily the most powerful and misunderstood product strategy framework in use today. More product teams are dealing with the consequences of not defining it at all or defining it the wrong way and leading their team down an unintended path. What are some examples of good north star metrics?

Research Software 110

Research Software Customer Experience User Testing Data Visualization 110

Radical Product

MAY 5, 2020

These examples reflect the growing dissatisfaction of the cohort that entered the tech industry inspired by the vision that technology and innovation were going to change the world. An iteration-led approach can move financial KPI up and to the right, but it doesn’t always make our world better. What’s the Real Pain Point ?

KPI 52

KPI Vision User Friction Agile 52

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

Note that depending on your product and its usage interval, you might have to change this) Retention: 3/7/14 Day Monetization: LTV; Daily revenue per user, units sold, discount rate, unit ASP How to setup your KPI dashboard(s): Once you have done all of the above setting up your dashboard is relatively simple.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

The Product Coalition

NOVEMBER 26, 2019

QA, but it didn’t fix the planning waterfall : Strategy? Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans. for example onboarding completion rate can be assigned to the growth team.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

ProductPlan

DECEMBER 21, 2020

For this example, we’ll use ProductPlan ourselves as a case study. Throughout the 2020 COVID crisis, we closely monitored customers’ usage data around the world using our product roadmap platform. At that point, the product team might need to find a way to pivot its product or focus on a new solution.

Roadmap 73

Roadmap Software Review Weak Development Team Customer Experience 73

ProductPlan

SEPTEMBER 17, 2019

Ideally, each KPI you include on the dashboard represents a different goal or major area of focus. For example, the KPIs represent a holistic snapshot of the product: Product development: Pick a single metric that illustrates your engineering productivity so people can see if the team is performing up to expectations or falling behind.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Mind the Product

DECEMBER 12, 2018

When you think about increasing engagement you can probably think of many changes you’d make to your product, or features that you’d add. Many teams might immediately jump to finding solutions that will help move toward that KPI. However, we recommend thinking first about the opportunities, not the solution.

User Testing 118

User Testing Customer Feedback Research Software Data Visualization 118

Amplitude

JANUARY 23, 2018

They go beyond vanity metrics and have product analytics solutions that allow them to dive deep into their data to understand their customer’s journey. On testing and refining… Bad product teams lack a product strategy, or if they have one that strategy is not clearly delivered throughout their organization.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Gainsight

AUGUST 27, 2021

Product and feature adoption are the beating heart of any healthy product-centered growth strategy. In turn, the value of your product will rise with higher adoption. This all points to the advantage of using breadth of adoption product management KPIs. Ready to start tracking your critical product KPIs?

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. For example, we found strong correlation between engagement and NPS results. NPS analysis is not a replacement for product strategy. The Origin of NPS.

Product Research 107

Product Research Customer Experience User Testing KPI 107

Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. This understanding of why we do what we do is core to our product strategy, and informs every decision we make. what the heck is a Roth IRA?),

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Userpilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Product Manager : In charge of creating product strategy and overseeing the design process, among other things.

Research Software 96

Research Software Feedback Software Analytic Tools Onboarding KPIs 96

ProductPlan

DECEMBER 21, 2020

For this example, we’ll use ProductPlan ourselves as a case study. Throughout the 2020 COVID crisis, we closely monitored customers’ usage data around the world using our product roadmap platform. At that point, the product team might need to find a way to pivot its product or focus on a new solution.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

ProductPlan

NOVEMBER 10, 2020

Different socializing strategy. With more colleagues to connect with and the same amount of time to do so, product executives at mid-sized companies must adopt a different approach to getting everyone aligned, informed, and excited about the product’s plans. It broadcasts what’s important to the product roadmap.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

ProductPlan

DECEMBER 18, 2019

Products can still thrive by riding in on the coattails of others. For example, once you started buying MP3s, you wanted all your music in that format. If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. Exit strategies.

KPI 52

KPI Weak Development Team Customer Experience Travel 52

ProductPlan

DECEMBER 21, 2020

For this example, we’ll use ProductPlan ourselves as a case study. Throughout the 2020 COVID crisis, we closely monitored customers’ usage data around the world using our product roadmap platform. At that point, the product team might need to find a way to pivot its product or focus on a new solution.

Roadmap 40

Roadmap Software Review Weak Development Team Customer Experience 40

Mind the Product

JULY 16, 2018

Rather than just collecting statistics, we created a survey that each product person can fill in to provide some data about the interaction: date, type, product(s), use case(s), vertical etc, and some notes on what was discussed/discovered. The survey data all flows through to a power BI dashboard (it really wasn’t that difficult).

Product Research 83

Product Research User Testing Data Visualization Customer Feedback 83

ProductPlan

NOVEMBER 20, 2020

Whether it’s an in-app transaction, an enterprise sale, or an e-commerce purchase, the product team will likely chalk that up as a victory and another tick on a KPI. How you structure your product roadmap can make a big difference, particularly whether there’s the bandwidth for these incremental improvements. Accounting.

Onboarding KPIs 52

Onboarding KPIs User Testing Customer Experience Product Research 52

Birst BI

AUGUST 23, 2018

What if some of these data science tasks could be automated using AI, increasing data science productivity to tackle more AI use cases? We build out full solutions using our internal development team and share science designs with other development teams when helping add new product features. What skills do you look for when hiring?

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73