Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. To discuss how you might help a struggling team, let’s use an example.

Weak Development Team 376

Weak Development Team Development Software Review Technical Review 376

Product Talk

NOVEMBER 6, 2024

Actually, even when I got rejections, it was due to mismatch in industry, company stage, etc. Let’s take a closer look at a few specific examples of how she defined outcomes for the companies she was interviewing with. Example 1: A B2C tax software platform One company Teeba interviewed with was a B2C tax software platform.

Product Research 193

Product Research Research Software Feedback Software User Testing 193

Product Talk

APRIL 9, 2025

Remember, an API defines a pre-defined language for how code can interact with another service. Sometimes its due to documentation simply not being a priority. But more often than not, its due to the curse of knowledge. The best teams write and test their documentation before they write any code. Why does this happen?

Product Research 133

Product Research Software Review User Testing Technical Review 133

Product Talk

APRIL 16, 2025

When a student wanted to change their email address, for example, we had to update their email address in Teachable, update the calendar event, unsubscribe their old email and subscribe their new email to the course emails in Mailchimp, revoke their Slack access through their old email address, and re-invite their new email address.

Feedback Software 163

Feedback Software Product Research Customer Experience User Testing 163

Roman Pichler

APRIL 7, 2025

1] Below are four examples of how this can be achieved. For example, you can use an AI tool to analyse support tickets to discover and address common issues. If you dont have sufficient data available or if the data quality is not right, if, for example, it contains cognitive biases , you are unlikely to benefit from using AI tools.

Product Strategy 196

Product Strategy User Testing Data Visualization Strategy 196

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. Think about the impact that racism has already had in tech. Know the scope of the issue.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

The Product Coalition

FEBRUARY 29, 2024

Source In the expansive universe of software development, few platforms have wielded as much influence and innovation as GitHub. From its inception as a code hosting service to its current status as the epicenter of collaborative coding, GitHub’s evolution has been a testament to the power of community, creativity, and continuous improvement.

Software Review 147

Software Review Customer Experience Software Developers Software Development 147

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 123

Strategy Technical Review Product Strategy Product Research 123

Roman Pichler

FEBRUARY 14, 2023

These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. For example, can it be effectively marketed, sold, and serviced? Can the product be successfully offered?

Product Research 382

Product Research Feedback Software Research Software User Testing 382

The Product Guy

JULY 30, 2020

Maybe you have already experienced large meetings with a lot of people who are considered stakeholders which results in managing complex communications due to the number attendees (20-25+). People working on the project: People who are working hands-on in the project such as a software developer, product manager, QA testers or technicians.

CTO Coach 391

CTO Coach Customer Experience Software Review User Testing 391

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. These indicators suggest that achieving product success will be much harder in the future, due to an increase in technical debt , higher absenteeism or turnover rate.

Feedback Software 284

Feedback Software Data Visualization Analytic Tools Research Software 284

Roman Pichler

SEPTEMBER 11, 2023

For example, the marketer must be able to create the right marketing strategy for the product. The specific tasks the coach should carry out include helping the team members collaborate, for example, by using a Kanban board, facilitating meetings, and removing blockers and impediments. [2] This shows how important the role is.

Reporting Tools 387

Reporting Tools User Testing Customer Experience Product Research 387

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Userpilot

NOVEMBER 7, 2024

For example, a demo for new users might focus on basic features and onboarding, while a demo for experienced users might showcase advanced functionalities and use cases. Tap into existing resources : Review recordings of sales calls, customer support interactions , marketing materials, and product documentation. Focus on “Aha!

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 148

Feedback Software Reporting Tools Software Developers Software Development 148

The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. Therefore, it was important for me to be aware of the following three things: 1) Where should I start? 2) What should I solve?

Reporting Tools 350

Reporting Tools Customer Experience Product Manager Product Management 350

Roman Pichler

MAY 3, 2023

This usually doesn’t require in-depth technical skills like being able to write code or understand how a specific machine learning framework is used. But you should take an interest in software technology, and you should have a basic understanding of how your product is currently built.

Research Software 276

Research Software Technical Review Technology Product Research 276

Roman Pichler

JANUARY 22, 2024

Figure 1: The Product Portfolio and Product Strategy Using Microsoft Office as an Example In Figure 1, the strategies of the individual products—Word, PowerPoint, and Excel—implement the Office strategy. Another example is YouTube, which is available in three variants—standard, premium, and kids.

Weak Development Team 294

Weak Development Team Strategy Software Review Vision 294

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Intercom, Inc.

NOVEMBER 3, 2021

We introduced regular alert review sessions for teams dealing with frequent alerts. Each alert review session starts with an ordered list of alerts that fired in the previous period, ordered by frequency of their firing. fire most frequently) are reviewed first. . An example would be one of your servers running at 100% CPU.

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Product Talk

MAY 14, 2025

First, she started interviewing different teams within her company to understand the workflow, shadowed the teams to see what their day-to-day looked like, gathered examples of vendor orders, and went through the process for the top five countries her company served. Chi started sitting in on quarterly business reviews with top vendors.

Product Research 131

Product Research User Testing Technical Review Systems Review 131

Product Innovation Educators

MARCH 29, 2021

Second, he is also the co-founder of Product Collective and the co-organizer of INDUSTRY, the conference for software product managers. 10:08] What’s an example of Jobs-to-be-Done? Then spend 30 minutes in a post-session, reviewing while the interview is still fresh in your mind. Our guest is Mike Belsito.

Entertainment 372

Entertainment Naming Software Review Customer Feedback 372

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Lenny Rachitsky

JANUARY 14, 2025

I’ve yet to come across a software leader who isn’t. In the past, most measurements focused on activity—like lines of code, number of commits, story points shipped—which don’t tell a complete story about performance. See the example in the template.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Userpilot

AUGUST 30, 2024

In this article, we’ll explore 7 product advertising examples to inspire you—from video ads and social media marketing to events and blogging. Here are seven of the best advertising campaign examples in SaaS: 1. Here are seven product marketing examples to inspire your next product advertisement campaign.

Feedback Software 105

Feedback Software Analytic Tools Research Software Advertising 105

Product Talk

JULY 17, 2024

For example, we might want to increase engagement, but not yet be sure how to measure engagement. For example, Slack has a number of integrations. Customers retain longer due to integration usage and satisfaction. We are recognizing that shipping software isn’t enough if that software didn’t have the impact we expected.

Product Research 325

Product Research Onboarding KPIs Data Visualization Customer Experience 325

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Big data has been a buzzword since the early 2000s when software and hardware advancements enabled organizations to manage large amounts of unstructured data. UPS is a good example.

Data Visualization 142

Data Visualization Analytic Tools Reporting Tools User Testing 142

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

User Testing 246

User Testing Customer Feedback Feedback Software Customer Experience 246

The Product Coalition

JANUARY 12, 2022

A recent example is Team vs Slack. This is made possible due to huge working capital and its integrated bundle of products e.g These are examples of some niche segments with unique use cases. This overall strategy needs thorough due diligence, legal, financial, valuation and negotiation [High Effort][High Impact].

Research Software 196

Research Software Technical Review Strategy Product Research 196

The Product Guy

MARCH 27, 2018

The quality of the code suffered while features were delayed. In my situation, I was limited to lead effectively due to the physical gap. For example, a Senior Developer in my Scrum team is very vocal during our refinement sessions. This takes time away from reviewing more stories during the hour-long session.

Product Manager 290

Product Manager Product Management Technical Review Software Review 290

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. For example, are new users exploring core functions or just the basics? For example, welcome surveys for gathering information on user JTBD.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Product Talk

OCTOBER 6, 2021

You’ll see as we revisit Hope’s examples that this theme will recur throughout. In Hope’s first scenario, she described a team who worked on medical record-keeping software. The team diligently worked at addressing this need and was disappointed to learn that it had little impact on their outcomes. – Tweet This.

User Friction 290

User Friction Customer Experience Customer Feedback Software Review 290

Userpilot

MARCH 30, 2025

For example, if you recently launched your mobile application and are focused on driving engagement, youll want to track app engagement metrics like DAU/MAU and feature adoption. Heres an example of tracking only user onboarding KPIs : Try Userpilot. Create in-app announcements code-free with Userpilot.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96