Product Talk

OCTOBER 2, 2024

If you want to make continuous interviewing part of your discovery , you have to automate the recruiting process. If you want to make continuous interviewing part of your discovery, you have to automate the recruiting process. Meet the Continuous Discovery Champion, Yury Oleynik Meet Yury Oleynik, VP of Product Management at HiveMQ.

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Feedback Software Customer Experience Data Visualization User Testing 279

Product Talk

APRIL 17, 2024

Leading a product team (or several teams) comes with its own set of challenges that’s often similar to but distinct from the hurdles individual product contributors face. That’s why it’s especially enlightening when you encounter a product leader who is willing to openly share the challenges they’ve faced. Teresa: Okay.

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UX Planet

DECEMBER 6, 2024

How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. Also, pick the product type that suits your target audience and fits into the marketniche.

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Product Talk

MAY 10, 2017

I’ve been thinking about the challenges of managing product teams by outcomes. So I started to wonder: How do we empower product teams? How do managers monitor and provide feedback without dictating and controlling? But before we get to those questions, let’s first explore why managing product teams by outcomes matter.

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Roman Pichler

MAY 5, 2020

The term product owner is commonly used to refer to six different product roles in my experience. These are: The original Scrum product owner who owns a product in its entirety and is responsible for maximising the value it creates. A platform owner who manages a platform as a collection of shared software assets.

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Melissa Perri

JULY 23, 2024

For the past eight years, I’ve been working with C-Suite leaders at companies big and small to set up their Product Management organizations. Some of these are Fortune 10 software-enabled companies going through digital transformations. At all of them, I start understanding the current state of Product Management.

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The Product Guy

JANUARY 7, 2025

Every great solution starts with finding the real problemand often, its not what it first seems. Whether youre grappling with a delayed product launch or a strained relationship, the path forward begins by uncovering the deeper truths beneath the surface. Imagine what could happen if we applied those skills beyond products.

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Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. This is why Teresa talks about continuous discovery in terms of forming new habits. It’s not so much about becoming perfect at continuous discovery (because there really isn’t such a thing). Have a Product in Practice story you’d like to share with Product Talk readers?

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The Product Guy

AUGUST 13, 2020

Guest Post by: Candice Zhang (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Tauheed Ahmed]. When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. Also who is to define “good” in various industries and companies?

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Product Talk

OCTOBER 4, 2017

I love working as a discovery coach. I coach each team—a product manager, a design lead, and a tech lead—for three months, working with them virtually week over week. During that time, we focus on developing their research skills (e.g. During that time, we focus on developing their research skills (e.g.

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The Product Coalition

NOVEMBER 1, 2020

The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. To have a successful experimentation program, the product managers need 3 things: 1. The right data and experimentation tools.

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Product Talk

MARCH 3, 2021

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Welcome to “Why There’s No Single ‘Right’ Way to Do Product Discovery.” We’re both product discovery coaches with Product Talk. Find it here.

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Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. So, we won’t waste your time.

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Product Talk

DECEMBER 27, 2023

Tweet This This is why we created the Product in Practice series here on Product Talk (and why Teresa designed the Product Talk Academy courses and the CDH community the way she did). We want to help you see how real product people and teams are taking steps to apply continuous discovery. You can submit yours here.

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Intercom, Inc.

NOVEMBER 2, 2021

A survey of 5,247 hiring managers who’d hired 20,000 employees said that after 18 months 46% of newly hired employees failed and only 20% achieved success. As a software engineer, no matter how senior you are, you always seek code reviews before deploying new code to production. . Give feedback with empathy.

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Roman Pichler

DECEMBER 4, 2018

Why Technical Debt Matters for Product People. As the person in charge of the product, you may not be terribly concerned about how clean and well-structured the code is. The messier the code and the less modular the architecture is, the longer it takes and the more expensive it is to change your product.

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Roman Pichler

SEPTEMBER 11, 2023

Listen to the audio version of this article: [link] Organise the Team around a Product As the name suggests, a product team is focused on a product. A first step to form effective product teams is therefore to identify the products in your organisation. But what is a product? This sounds simple enough.

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Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

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Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. Our guest is Dr. Lilac Muller, VP of Product Management at Kymeta Corporation. Summary of some concepts discussed for product managers [6:35] What is a customer use case?

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Intercom, Inc.

FEBRUARY 16, 2021

With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. That’s ok, let’s test this hypothesis. Put simply, the higher the fidelity, the higher the quality of the feedback you will receive. Your mind is like a collection of LEGO bricks.

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UX Planet

JANUARY 22, 2025

Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.

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UX Planet

JANUARY 1, 2025

Measuring design outcomes is a vital exercise that every product team should practice. Im starting a series of posts about measuring product design, and in the first post, I want to propose a set of core metrics that work for almost any organization. User experience: Measure how UX research impacts the user experience.

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Alchemer Mobile

MARCH 11, 2021

We’ve all seen it: Disgruntled customers taking to the app stores to gripe about something that has literally nothing to do with the mobile app experience. Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. What kind of feedback do I want?

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Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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The Product Coalition

JULY 20, 2021

Food tracker apps have gained immense popularity. It becomes a necessary tool since there is no better and faster way for diet people to create an effective nutrition plan. Currently, an enormous number of mobile app developments focused on digital health and wellness have been public on the app market.

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Research Software Feedback Software User Testing Customer Feedback 158

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

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Intercom, Inc.

JULY 17, 2019

It should be part of a larger customer success game plan to help your users achieve their goals through expert use of your tool. Customers need online knowledge bases to find answers to questions, to learn more about your product, or to make the process of teaching someone else (like a teammate) a little easier.

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Mind the Product

MAY 2, 2019

When you design a new product, you might need to understand a space that you’ve never explored before. At digital product agency Moonshot, we frequently find ourselves in this position. It’s a first-class challenge if you’re a design research nerd like me. It’s a first-class challenge if you’re a design research nerd like me.

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The Product Coalition

MAY 25, 2021

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. So, what does a product test kitchen look like?

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Userpilot

MARCH 4, 2021

In-app survey questions can be one of the most effective tools when running product research. But crafting surveys is a bit of a work of art. But crafting surveys is a bit of a work of art. Define the purpose of the survey before you trigger it. Benefits of In-App Survey Questions.

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Product Talk

JANUARY 10, 2018

For most of us who work with digital products, we tend to think of wireframes or mockups. We equate prototyping with a quick way to get user feedback on our designs. But when we think of rapid prototyping and usability testing as one and the same, we tend to underestimate the power of prototyping. – Tweet This. I disagree.

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Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. What is a mobile app journey and why is it important to understand it? What is a mobile app journey and why is it important to understand it?

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Product Innovation Educators

MARCH 11, 2024

The Discover, Analyze, Create, Develop Design Thinking Framework for product managers You’ve heard about Design Thinking or even tried it. It is a simple-to-understand tool for solving problems, developing strategy, and most commonly for us product professionals, for developing a new product or service.

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UX Planet

APRIL 9, 2025

Its nearly impossible to improve a design without feedback from others. Its no surprise that design critique is one of the most valuable and common exercises product teams practice when building new products. Product Purpose & Business Goals Alignment Before diving into the design, take a step back and zoom out.

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Usersnap

AUGUST 26, 2021

There are two reactions to receiving customer feedback: “yippie!” or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue.

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Userpilot

NOVEMBER 5, 2022

Why should you use customer discovery? How can product managers use it to test assumptions and uncover opportunities? These are the key questions that Susan Stavitzki, the Senior Product Manager at CarMax, discussed during her presentation at the Product Drive Summit this year. What is customer discovery?

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UX Planet

JULY 2, 2025

Hopefully what I’m about to describe and some of my recommendations to bypass these situations will resonate with teams and professionals thinking through product solutions. Frustrating Product Experiences. With Spanish I don’t need it, since I speak the language fluently, but with German, I appreciate the research and guidance.

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