UX Planet

JANUARY 9, 2024

Photo by Hadija on Unsplash And actually wants to answer :) Imagine clicking “submit” on an online survey, not with a sigh of relief, but with a sense of empowerment. Your answers, joining a symphony of over 200 million others collected daily, hold the potential to shape products, services, and experiences for millions worldwide.

Product Research 87

Product Research Research Software User Testing Feedback Software 87

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. Let’s take a look at the top usability testing methods, and let’s see how they all compare, and identify the best use case, advantages, and disadvantages of each.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. Instead, research first helped Google emphasize user personalization. Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

The Product Coalition

SEPTEMBER 9, 2022

Over the past decade, the product manager is one role that has become more prominent and defined. The increased demand for product managers revolves around digital transformation and companies adopting a product growth-based thought process. How do you know if a feature is the right feature to build?

Feedback Software 118

Feedback Software Analytic Tools User Testing Data Visualization 118

Userzoom

MAY 29, 2019

But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible. Role: Senior Product UX Researcher. My background is in psychology and decision making research.

User Testing 107

User Testing Research Software Product Research Customer Experience 107

Userpilot

JANUARY 26, 2023

What is inclusive product design? Why is it important for product managers ? How can you incorporate it into the product development process? We also look at a few excellent examples of inclusive product design in SaaS. Accessibility is one objective of inclusive product design. Are you ready to dive in?

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Userpilot

OCTOBER 30, 2022

And it doesn’t matter what systems or tools you use; you’ll struggle if user satisfaction isn’t the bedrock of your customer retention strategy. Read on as we explore ways to keep users happy and retain them. Proven strategies to grow retention in SaaS: Refine the onboarding experience.

Feedback Software 98

Feedback Software Data Visualization Customer Communications Customer Experience 98

Split

MAY 15, 2024

While the terms “deploy” and “release” may seem similar, they represent different processes that play crucial roles in the software development lifecycle. Understanding their nuances is essential for streamlining operations and delivering high-quality software to end-users.

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Experience 52

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. Instead, research first helped Google emphasize user personalization. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. What do you need to know about mental health awareness when designing a digital product, and why is it so important to understand its background?

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

UX Planet

JANUARY 1, 2024

This involves creating interfaces that are visually appealing and user-friendly. UX designers focus on the user experience. They delve into research and conduct usability testing to ensure that the app, website or product is visually appealing, user-friendly, intuitive, and provides a positive experience.

Feedback Software 73

Feedback Software Research Software User Testing UX 73

UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

Startups 65

Startups Product Research Feedback Software User Testing 65

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Understanding the diverse needs of your potential users. UX User personas are like detailed maps that guide the development of a product to meet specific user needs.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

NOVEMBER 16, 2022

Onboarding users is an extremely tricky exercise. Any savvy product manager will tell you that an effective user adoption strategy template would be a huge asset to crafting onboarding experiences that drive adoption and growth. What is user adoption? What is a product adoption strategy?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

OCTOBER 16, 2022

You’ll almost certainly have heard of a minimum viable product. But a minimum delightful product might be new to you and exactly what you need to focus on as a product manager. A minimum delightful product (MDP) is a version of your product consisting of just enough to engage and delight your users.

User Testing 111

User Testing Feedback Software Research Software Customer Experience 111

Intercom, Inc.

FEBRUARY 16, 2021

With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. You can’t conjure these bricks from thin air, they’re accumulated through different experiences and influences”. That’s ok, let’s test this hypothesis. Not convinced?

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

The Product Coalition

APRIL 5, 2021

TL;DR: App Prototyping with Absolute Beginners Yes, even absolute beginners can prototype an app. And learn a lot about agile product management, Scrum, empiricism, product design, and user experience along the way. Why Organize an App Prototyping Workshop? practicing Scrum?—?on

Feedback Software 94

Feedback Software Workshop Customer Experience User Testing 94

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Usersnap

JANUARY 12, 2022

If you think you have a really great product, the success metrics shouldn’t lie: product usage up, churn down, more happy customers, increased MRR. If you struggle knowing how great your product is, maybe product survey questions (and this article) can help. How to Write a Successful Feedback Survey.

Data Visualization 59

Data Visualization Product Research Customer Feedback User Testing 59

Userpilot

DECEMBER 6, 2022

Figuring out how to get users to part with their hard-earned cash and actually pay for your product is a big challenge. It could be product trial onboarding that helps you figure out how to solve it. A product trial is an aspect of a product-led growth strategy: using the product itself to attract and convert new customers.

Feedback Software 98

Feedback Software Analytic Tools Customer Feedback Customer Experience 98

Roman Pichler

DECEMBER 4, 2018

Why Technical Debt Matters for Product People. As the person in charge of the product, you may not be terribly concerned about how clean and well-structured the code is. The messier the code and the less modular the architecture is, the longer it takes and the more expensive it is to change your product.

Feedback Software 252

Feedback Software User Testing Customer Experience Weak Development Team 252

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 75

Education Research Software Feedback Software User Testing 75

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables. Vision: Vision Narrative.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Mind the Product

JANUARY 4, 2018

You may have a great idea and polished advertising to go with it, but, for some reason, millennials don’t seem to click with your product. Research has shown that they are less influenced by advertising than other generations, so companies have been struggling to engage with them. Having empathy with the user is a hot topic.

User Testing 110

User Testing Customer Experience User Experience Customer Feedback 110

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. Initial user research.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. Work with marketing and sales.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better?

User Testing 110

User Testing Product Research Testing UX 110

Mixpanel

FEBRUARY 16, 2024

When you’re deep in product development, it can be surprisingly easy to overlook who you’re making your product for. This sounds pretty obvious, but understanding your product’s users is often easier said than done, especially when you’re building for multiple different personas. Here are a few ways we do it.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. Product knowledge covers your product’s benefits and limitations.

Enterprise 112

Enterprise User Testing Feedback Software Technical Advisors 112

UX Studio: Product Management

DECEMBER 7, 2020

In 2018 we worked on the UX of this app , this time we focused on the UI and visual storytelling. In the fall of 2019, Xeropan’s CEO reached out to us because, although he was receiving great feedback on his product, his conversions in the app stores weren’t living up to his expectations. Ideation & Preference tests.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

The Product HQ

MAY 10, 2024

Want to become an AI product manager? This guide shows you how to prepare for a career in AI product management. Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. That said, landing a job as an AI product manager is not easy.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Userzoom

JULY 31, 2019

In honour of us sprucing up our own Tree Test Results capabilities , we thought we’d update our classic beginner’s guide to Tree testing. Here we’ll be answering the following questions: What is tree testing? How do I run my own tree testing? What is tree testing? Example of a Tree Test.

User Testing 118

User Testing Product Research Testing Research Software 118

The Product Coalition

SEPTEMBER 4, 2020

Fundamentals of Product Design Next: Chapter 11?—?How How to conduct Usability Testing [Back to?—?Product Product Management 101] Development time is a precious resource and it’s important to use it wisely. It is a highly structured innovation cycle where teams answer specific questions by keeping the user at the center.

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

Mind the Product

FEBRUARY 7, 2017

When developing products, customer insight is vital to understanding the critical question: where are we going? Insights can help us better to understand our product and how it fits into the everyday lives of users — users who live in an age of abundance, where every product competes for a minute of attention.

Customer Feedback 84

Customer Feedback User Testing Data Visualization Customer Experience 84

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step.

User Testing 92

User Testing Research Software Data Visualization Feedback Software 92

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. years, I’ve been lucky enough to be involved in a lot of projects where we built amazing products in different industries.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

ProductPlan

NOVEMBER 9, 2020

Customer feedback is the lifeblood of customer-centricity. It’s impossible to create and improve products without understanding customers’ experience, especially when customers have unengaged and do not provide feedback. Often customers are unwilling to jump on a call or participate in a user forum.

User Testing 98

User Testing Customer Feedback Customer Experience Feedback Software 98