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Meet the new AI CEO: Klarna’s bold customer feedback loop bet

Mind the Product

The new feature allows customers to call a dedicated phone line and speak to the AI CEO to share feedback, ideas, or Read more » The post Meet the new AI CEO: Klarna’s bold customer feedback loop bet appeared first on Mind the Product.

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How Product Leaders Thrive in Uncertainty: Planning, Creativity, and Influence

The Product Guy

Directional insights and fast feedback loops reduce risk without slowing progress. Flexible plans grounded in principles help teams stay aligned and resilient. Research belongs inside the flow of work : Teams move smarter and faster when discovery is continuous. They build trust by being transparent and inviting collaboration.

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How Maya Brooks Builds Value Through Product Philosophy and Feminist Leadership

The Product Guy

In this episode, Maya breaks down the product philosophy that drives iFundWomen and how values like inclusion, community, and empowerment are embedded into every step of the product journey.

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Balancing Product Vision with Market Realities: Exclusive TPG Live Recap

The Product Guy

Use behavior-based triggers Personalized nudges, milestone tracking, and feedback loops to keep users engaged. Make switching easier Allow parallel use with existing tools and automate data migration from competitors. Patreon members get exclusive access to deeper strategies for product adoption.

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How to Work with Your Customer Success Team to Create a Great Product Feedback Experience

Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo

Throughout this series, we have been discussing ways to innovate your feedback loops, and strategies for incorporating your customers into the heart of your product development systems. It is very common for your product operation team to feel overwhelmed with the amount of customer data that is available to them.

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Breaking the Silos: How Product and Engineering Build Better Together

Productside

Clear feedback loops. Theres this misconception that engineers just want to build cool stuff and dont care about what they build. But thats not true. Engineers are more excited when they know what theyre building matters. What engineers want, he explains, is clarity. Clear goals.

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Retailers. Don’t just collect feedback. Act on it!

Alchemer Mobile

Automate follow-ups to scale a personalized experience Send thank-you’s, discounts, or how-to content based on specific feedback triggerslike complaints about a confusing checkout or praise for a staff member. Establish a continuous feedback loop. Automation ensures every customer feels heard without adding manual work.

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Short and Sweet: A Deep Dive Into Concise Feedback Loops

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

We also know that short feedback loops aid in replanning. But how long should those feedback loops be? And how do we see all of those loops? These minimums will allow us to visualize value sooner and reduce product feedback loops. How those loops intersect.

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How Customer-Centric Feedback Loops Can Evolve Your Product Process

Speaker: Nickey Skarstad, Director of Product at Duolingo

In this webinar, Nickey Skarstad, Director of Product at Duolingo will discuss: Why it’s important to actively gather customer feedback in every stage of product development. How to build customer feedback loops into your planning, people, purpose, and development process. The best ways to decipher different types of feedback.

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Knowing What Products Not to Build: A Case Study With NBC Universal

Learn how NBC Universal saved millions by knowing what not to build and created a more cohesive customer experience with Feedback Loop. Knowing what not to build is just as important as what to build when it comes to product development.

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The Complete Guide to Managing User Feedback

Discover ways of consistently gathering user feedback, prioritizing ideas, planning your roadmap, and closing the feedback loop. Gain more engaged customers and build better products with the help of feedback. It can help you not only build the right features, but also avoid wasting time and resources.

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Use Discovery and Delivery to Experiment Our Way to a New Normal

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

When we focus on experimentation, small bets, and short feedback loops, we can create the kinds of products our customers will love. How to reframe discovery as the experimental loop. How short feedback loops, managing WIP (Work in Progress) and creating small bets creates an organization-wide approach to discovery and delivery.

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Achieving Elite and High Performance DevOps Using DORA Metrics

Speaker: Nico Krüger, Senior Director of Solutions Engineering at Rollbar

Companies that use the Continuous Code Improvement approach have a compact feedback loop that tells them when there’s a code issue that needs to be fixed, fixes it, then goes back to writing and running code. In this upcoming webinar, Rollbar will teach you one way to become an elite performer: focusing on Continuous Code Improvement.

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How Product Teams Can Leverage Community

Speaker: Scott Baldwin of ProductBoard

How to create a tight and ongoing feedback loop. How community-led and product-led growth can act as multipliers for a product's success. How product managers and community managers can work effectively together. How to build products with, not for, your community.